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MT Talent Solutions Inc.

Quality Manager

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 5+ years of experience in a quality management role with some experience in a heavy industrial setting
Posting language: English
Posted: Oct 27, 2026

Original job description

Quality Manager

Full time / Permanent / Onsite

Who Are We?

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?

We are proud to partner with our client who has produced quality products for over 60 years as they add a new Quality Manager to their team. This is a straight day shift (Monday to Friday) with an incredibly stable company that has recently made a huge investment to upgrade and modernize their equipment and operations. This is an exciting time to join the organization that is led by passionate and down-to-earth leaders who seek to grow and mentor their staff.

Here’s what’s in it for you:

Competitive compensation package:

Competitive salary based on experience plus lucrative profit sharing
Full Benefits
Pension Plan

Overview:

The Quality Manager is responsible for administering the company quality control program in accordance with customer and company requirements; including the responsibility to reduce scrap in the manufacturing process and to eliminate customer returns. The Quality Manager is responsible for developing, implementing, and managing quality control systems to ensure that products and processes meet or exceed established standards.

Here’s what you will do:

Responsible for directing and planning all Quality functions.
Promote a Quality-first culture across all departments.
Managing the requirements from the customer scorecard, proactively reporting results, and continuous improvement initiatives
Manage the overall costs of the Quality Metrics, suppliers, vendors, and sub-contractor Quality Metrics
Provide technical support to the plant personnel as it relates to quality.
Responsible for overall department outputs, staffing, and developing the technical competency of the department and product lines.
Ensure compliance with industry standards, safety regulations, and customer specifications.
Prepare, maintain, and update quality documentation, including policies, procedures, and work instructions.
Manage certifications, quality audits, and liaise with external auditors or regulatory bodies.
Maintain a dashboard of metrics that will track and demonstrate key performance drivers and accurately demonstrate customer service levels.
Develop/introduce a Quality Improvement roadmap and help to lead the change.
Develop/lead team-based Quality Problem Solving training to help drive continuous improvement.
Facilitate process improvement projects to reduce waste, costs, and lead times.
Work with Scheduling and Operations to develop and implement short-term and long-term plans and strategies based on project needs.
Development, generation, and analysis of key operational KPI’s as it relates to Quality performance.
Address and resolve customer complaints, ensuring root causes are identified and corrective actions implemented.
Compliance with all company, ISO 9001, and government procedures and guidelines.
Post-secondary education in Quality Management, Mechanical Engineering, Manufacturing Engineering or other related field of study is required.
Certifications such as Six Sigma (Green Belt/Black Belt), ISO Lead Auditor, or similar are preferred.

Here’s what we are looking for:

5+ years of experience in a quality management role with some experience in a heavy industrial setting
Knowledge of metallurgy or alloys-based production environments is strongly preferred
Proven experience implementing and managing QMS frameworks. Considerable knowledge with ISO 9001 is required.
Strong understanding of quality tools and methodologies (e.g., FMEA, Root Cause Analysis, SPC, CAPA).
Proficiency in statistical analysis software and quality management tools.
Excellent leadership and team management skills with a proven ability to coach and mentor junior employees.
Strong analytical, problem-solving, and decision-making abilities.
Advanced communication and interpersonal skills with a proven ability to interact with internal teams, customers, and suppliers effectively.
Attention to detail and a commitment to excellence.
Personable, energetic and curious.
Ability to lead cross-functional teams to resolve quality issues.
Proactive and results-driven mindset to achieve continuous improvement.
Knowledge of regulatory standards and industry-specific quality requirements.
Ability to work in hot environments is required.

Recruitment Technology & AI Notice:
MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices.

#MT1

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More about this job

Responsibilities

Lead the quality function, maintain the quality management system and compliance with ISO 9001, customer, and regulatory requirements, and oversee audits, metrics, documentation, and department performance. Drive continuous improvement and waste reduction, provide technical support and staff development, and resolve customer complaints through root-cause analysis and corrective actions.

Requirements

Requires post-secondary education in quality management, mechanical engineering, manufacturing engineering, or a related field, along with at least five years of quality management experience and considerable knowledge of ISO 9001. Heavy industrial experience and knowledge of metallurgy or alloy production are strongly preferred; Six Sigma or ISO Lead Auditor certification, quality methodologies, leadership, and the ability to work in hot environments are also sought.

Skills

Quality Management
Quality Management Systems
ISO 9001
Quality Auditing
Six Sigma
FMEA
Root Cause Analysis
Statistical Process Control
Corrective and Preventive Action
Statistical Analysis
Continuous Improvement
Quality Problem Solving
KPI Development and Analysis
Customer Complaint Resolution
Team Leadership
Cross-Functional Collaboration

Benefits

Profit Sharing
Full Benefits
Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Quality Management
Quality Control
Quality Management System
ISO 9001
Six Sigma
Green Belt
Black Belt
ISO Lead Auditor
FMEA
Root Cause Analysis
Statistical Process Control
Corrective and Preventive Action
Quality Audits
Customer Scorecards
Quality Metrics
Key Performance Indicators
Continuous Improvement
Quality Improvement Roadmap
Scrap Reduction
Waste Reduction
Metallurgy
Alloy Production
Heavy Industry
Manufacturing
Supplier Quality
Customer Complaints
Regulatory Compliance
Quality Documentation
Cross-Functional Teams
Statistical Analysis Software

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