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MTCC

Cleaning Services Supervisor

Toronto, ON, M5V 2W6, Canada

Pay: $72,000 - 80,000
Job type: Full-time
Experience: 3-5 years of supervisory experience in a cleaning industry
Posting language: English
Posted: Sep 22, 2026

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Original job description

Current Opportunity	Cleaning Services Supervisor
Department	Cleaning Services
Job Classification	Full-Time
Salary Range	$72,000 - 80,000

ABOUT THE MTCC

Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada’s most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that “Our People are the Centre.” Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.

Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc

JOB DESCRIPTION

We are currently recruiting for a Cleaning Services Supervisor in our Cleaning Services Department. Reporting to the Cleaning Services Manager, the successful candidate will ensure that the building is maintained to highest standard of cleaning that the MTCC has been recognized for throughout its history. If you have a passion for customer service and enjoy working in a high energy and creative work environment then this position is for you. The successful candidate will have strong work ethic and demonstrated ability to foster an engaging team environment.

Cleaning Services Supervisor plays an integral part to the success of the cleaning services team. Encouraging, coaching and teaching staff to complete the assigned tasks up to the MTCC’s high standard is of the upmost importance to this role’s success.

JOB RESPONSIBILTIES

Ensure that the building is maintained to highest standard of cleaning
Ensure that the building is completely clean after each shift including booth and equipment cleaning, bulk trash and tape removal
Administer and ensure that company policies and procedures are adhered to, including all health and safety and WHMIS legislation
Administrative duties which including scheduling, timesheets and accident reports
Supervise to guide and instruct for the purpose of performance and use of equipment and supplies.
Inspect buildings daily to ensure cleaning is maintained to high standard
Assisting with department weekly schedule to ensure alignment with the Collective Bargaining Agreement and operational demands
Training and overlooking job responsibilities of new and existing staff
Train staff on Health & Safety procedures
Check Sign In/Out sheets for equipment and ensure accuracy
Track and complete staff shift sign in sheets and ensure accuracy
Inspect and record bulk trash amounts for each event for the purpose of billing
Track supply inventory levels and request additional supplies when needed
Distribute reminders on show floor to increase sales and promote booth cleaning to clients
Provide and complete client order forms on the show floor
In absence of Manager, represent the department

Please note that this position includes rotated shifts, nights, weekends and holidays. On occasion you would be required to fill in for the Cleaning Services Manager.

JOB SKILLS & QUALIFICATIONS

Strong working knowledge of power sweepers and scrubbers, plus high-speed floor machines
3-5 years of supervisory experience in a cleaning industry
Previous housekeeping experience preferably within a large facility is required
Work shifts on a rotational basis
Solid computer skills are required
Knowledge of Microsoft Word and Excel
Fluency in English is essential, French is an asset
Excellent customer service skills
Good communication skills

Why Join us?

At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team, you’ll be part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:

Ongoing Training & Development – Grow your skills and explore new opportunities through learning and cross-training across departments 
Employee Recognition Platform – Be recognized and appreciated for your contributions by peers and management 
Volunteer Opportunities – Make an impact in the community through company-supported initiatives 
Employee Assistance Program (EAP) – Get confidential support for your personal and professional well-being 
Interactive Workshops – Connect, learn, and stay inspired with practical, engaging sessions

Interested applicants are asked to submit their application online no later than:

October 2, 2026

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.

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More about this job

Responsibilities

The Cleaning Services Supervisor is responsible for maintaining the facility to high standards by supervising staff, managing schedules, and ensuring compliance with health and safety policies. They also oversee equipment usage, track inventory, and assist with client interactions on the show floor.

Requirements

Candidates must have 3-5 years of supervisory experience in the cleaning industry and proficiency with industrial floor cleaning equipment. Strong computer skills and the ability to work rotational shifts, including nights, weekends, and holidays, are required.

Skills

Supervisory experience
Cleaning equipment operation
Power sweepers
Scrubbers
High-speed floor machines
Housekeeping
Customer service
Communication skills
Microsoft Word
Microsoft Excel
Team leadership
Health and safety compliance
WHMIS
Scheduling
Inventory management

Benefits

Ongoing training and development
Employee recognition platform
Volunteer opportunities
Employee assistance program
Interactive workshops

Visa sponsorship

Not detected in the job text

Keywords

Cleaning Services
Supervision
Facility Maintenance
WHMIS
Health and Safety
Floor Machines
Power Sweepers
Scrubbers
Inventory Management
Scheduling
Customer Service
Microsoft Word
Microsoft Excel
Collective Bargaining Agreement
Event Management
Operations

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