Human Resources Business Partner

Human Resources Business Partner (HRBP)

• On-site, based in Edmonton, Alberta

Position Profile:

The Human Resources Business Partner (HRBP) is the trusted HR advisor to operations leaders across our Edmonton and Calgary third-party logistics (3PL) sites, supporting warehouse, distribution, transportation and office teams, both unionized and non-union. The role leads labour relations, manages disability, WCB and return-to-work cases, and drives high-volume frontline recruitment.

This is a hands-on, site-based role. The HRBP spends time on the warehouse floor, coaches supervisors, resolves employee issues fairly and quickly, and keeps the business compliant with Alberta employment, labour, human rights, safety and WCB legislation. The position is based in Edmonton and Calgary, with required travel between sites, including work in Calgary once monthly, weather permitting.

Key Responsibilities:

Strategic HR Partnership

• Serve as the primary HR advisor to warehouse sites and Operations Supervisors in Edmonton and Calgary.
• Align people plans with safety, service, productivity and cost goals.
• Act as the link between HR, site leadership and frontline employees.
• Lead or support change, including site start-ups, account transitions, restructures and closures.
• Track and report HR metrics (turnover, absenteeism, overtime, time to fill, claim costs, grievances) and recommend action.

Labour Relations (Unionized Workforce)

• Interpret and apply the collective agreement consistently across shifts, departments and sites, as applicable.
• Represent the employer at grievance meetings; investigate, draft responses, negotiate settlements and keep case files.
• Prepare cases for arbitration and Labour Board matters with legal counsel.
• Support collective bargaining through research, costing, mandate preparation and a seat at the table.
• Implement new or renewed agreements, including manager briefings and payroll and scheduling changes.
• Build constructive relationships with stewards, business agents and joint labour-management committees.
• Advise on seniority, postings, bidding, overtime distribution, layoffs, recalls and discipline under the agreement.

Employee Relations

• Advise managers on performance management, progressive discipline, terminations and severance.
• Lead workplace investigations, including harassment, violence, discrimination and code of conduct complaints.
• Maintain a positive, direct relationship with employees through open communication and early issue resolution.
• Keep policies and practices fair and consistent between union and non-union groups.

Disability Management, WCB and Accommodation

• Own WCB-Alberta claims from incident report to closure, including employer reports, wage information, claim monitoring, cost relief and appeals.
• Manage short- and long-term disability cases with insurance carriers and third-party providers.
• Build and maintain a modified duties bank of safe, productive tasks for warehouse and driver roles.
• Design and monitor modified and graduated return-to-work plans with employees, supervisors, physicians, carriers and the union.
• Lead the duty-to-accommodate process to the point of undue hardship on all protected grounds.
• Run the attendance management program for culpable and non-culpable absence.
• Partner with Health and Safety on incident investigations, injury prevention and the Joint Health and Safety Committee.
• Protect the confidentiality of medical and personal information in line with privacy law.

Talent Acquisition and Onboarding

• Oversee and provide backup to full-cycle recruitment for all roles.
• Plan high-volume and seasonal hiring with operations, including peak ramp-ups, job fairs and community partners.
• Manage staffing agency partners: service levels, temp-to-perm conversions, agency worker issues and invoice checks.
• Apply collective agreement posting and seniority rules when filling bargaining-unit roles.
• Coordinate pre-employment checks (background, driver abstracts, drug and alcohol testing where permitted).
• Oversee and provide backup to new-hire orientation and safety onboarding; track training records and probation reviews.

People Programs, Training and Development

• Support performance reviews, wage and compensation reviews, succession planning and engagement surveys.
• Identify and develop frontline talent for lead hand and supervisor roles.
• Support recognition, retention and engagement initiatives at each site.

Compliance, Policy and HR Operations

• Ensure compliance with the Alberta Employment Standards Code, Labour Relations Code, Occupational Health and Safety Act, Workers' Compensation Act and Human Rights Act, or the Canada Labour Code for federally regulated operations.
• Draft, update and roll out HR policies and procedures.
• Maintain accurate employee records and HRIS data, and support payroll on hours, leaves and status changes.
• Manage offboarding, exit interviews and records of employment.
• Other duties and responsibilities as may be assigned.

Job Requirements:

• Degree or diploma in Human Resources, Business, Labour Relations or a related field.
• Five (5) or more years of progressive HR generalist or HRBP experience.
• Three (3) or more years in a unionized environment, including grievance handling.
• Proven experience managing WCB claims, disability cases and return-to-work programs.
• High-volume frontline recruitment experience.
• Experience in logistics, warehousing, transportation, manufacturing or another operational setting.
• A valid Alberta Class 5 Driver’s license and the ability to travel to Calgary monthly.
• Strong working knowledge of Alberta employment, labour, human rights, OHS and WCB legislation.
• Skilled at reading collective agreements and applying them consistently.
• Calm, credible negotiator who holds firm while building trust with unions and employees.
• Sound judgment in investigations, discipline and accommodation decisions.
• Clear, plain-language communicator with frontline staff, supervisors and senior leaders.
• Organized under pressure, managing many cases, claims and requisitions at once.
• Handles confidential and medical information with discretion.
• Comfortable with data: Excel, HRIS reports and HR metrics.

Preferred Qualifications:

• CPHR designation (or working toward it).
• Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC).
• Collective bargaining or arbitration experience.
• Experience with an HRIS and applicant tracking system.

Equal Opportunity Employer

MTE Logistix is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under applicable laws and regulations.