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MTY Food Group

Business Development Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job title: Business Development Manager

Reports to: Director of Operations

Are you ready for a new challenge? Let's roll your career with MTY! A delicious future awaits you! #Letsroll #Tastyfuture

The MTY Group is a family whose heart beats to the rhythm of its brands and its employees.

Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.

Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences.

MTY offers its employees dynamic, unique and valuable professional experience.

Benefits:

· 3 weeks of vacation

· 5 days of flexible leave

· $2000 reimbursement for professional certifications and continuing education requirements

· Flexible working hours

· Half-day Fridays year-round

· Company health and dental plans, with an additional $300 personal wellness expense account

· Employee assistance program with access to mental health, legal, and financial counseling services

· Employee profit-sharing plan with employer contribution

· Monthly company-wide recognition awards

· Company social events, including webinars, town halls, and team activities

· Casual dress code

· Free parking at the office

Job Purpose

The Business Development Manager is the primary liaison between assigned store locations and corporate office. He/she provides leadership and assistance to assigned restaurants to achieve Company/Shareholder objectives. Utilizing their restaurant operations and business experience, the expertise of other functional departments as well as industry specific insights they provide counsel,coaching, assistance, and advice to restaurant owners/operators to positively impact and improve sales, profits, and ensure compliance to standards. The Business Development Manager leads restaurant openings and plays a major role in restaurant set-up as well as restaurant team training.

They share responsibility in protecting the restaurant experience and reputation.

Duties and responsibilities

To role model professionalism while building strong relationships, engaging, coaching and

supporting our franchise partners and their teams. Recognizing a franchisee’s success is

our success.

Monitor restaurant operations within their defined areas to ensure consistent achievement

and execution of Food Safety, Quality, Service, and Cleanliness standards. Utilize agreed

upon processes to accomplish.

Protect brand equity and value through ensuring consistent restaurant execution and

delivery of approved products, procedural compliance, menu compliance, trademark

protection and standards.

Plan and conduct continual improvement of Quality, Service and Cleanliness standards on

all day parts, including the monitoring of food product quality. Monitor and ensure total

store “Service Excellence” including guest courtesy standards; implement corrective action

and follow up as required.

Determine financial status of each restaurant operation, monitors for progress. Provide

advice, counsel, and tools for the betterment of the financial health of the restaurant

operation. Establish sales and operating budget for assigned areas.

Optimize sales goals versus budget and prior year, including the monitoring/execution of

National, Cooperative and Local marketing programs. Responsible for working with the

Marketing Team and Brand Leader on the development of local store marketing plans.

Manage assigned store requirements for new product rollouts/procedures.

Provide leadership in developing and managing business and marketing objectives through

effective partnerships with appropriate departments and vendors.

Assist restaurants in executing Human Resource and Training plans and programs as

required in order that all restaurants stay current in their execution of the programs.

Conduct restaurant employee training on an as needed basis for restaurant openings and

area related training initiatives.

Effectively and successfully manage restaurant openings in assigned areas.
Performs other job-related duties as may be assigned or required.

Qualifications

3-5 years in a multi-unit role in a quick service restaurant environment or other related

experience

Previous experience includes 2nd level P&L accountability and restaurant management.
Previous experience with marketing initiatives, particularly in local store marketing

Skills & Fit

Ability to develop and maintain effective relationships with franchisees and internal

partners.

Strong analytical skills along with the ability to manage priorities and multiple projects in a

fast paced, dynamic environment.

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

Strong problem-solving skills with the ability to see implications and provide creative

solutions and recommendations.

Honesty, integrity, and an ability to maintain a high degree of confidentiality.
Strong written and verbal communication skills
Proficient in MS Office
Strong organizational and time management skills using Outlook, or other scheduling

programs

Working conditions

Flexible work conditions including some nights and weekends.
Ability to travel according to needs of the business.

Working conditions

Be available to support franchisees during, before, and after operating hours.
Flexible work conditions including evenings and weekends.
Ability to travel according to the needs of the business.

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

Job Types: Full-time, Permanent

Work Location: On the road

Apply About employer

More about this job

Responsibilities

Oversee assigned restaurants and coach franchise partners to improve sales, profitability, service, food safety, quality, cleanliness, and compliance with brand standards. Manage budgets and marketing initiatives, support training and product rollouts, and lead restaurant openings in the assigned area.

Requirements

Requires 3–5 years of experience in a multi-unit quick-service restaurant role or related experience, including second-level P&L accountability and restaurant management. Candidates should have marketing experience, strong analytical and problem-solving abilities, effective relationship-building and communication skills, organizational skills, and proficiency in Microsoft Office.

Skills

Franchisee Relationship Management
Restaurant Operations
Multi-Unit Management
Profit And Loss Accountability
Financial Analysis
Sales And Budget Management
Local Store Marketing
Food Safety
Quality, Service, And Cleanliness Standards
Brand Compliance
Restaurant Openings
Employee Training
Project And Priority Management
Problem-Solving
Written And Verbal Communication
Microsoft Office

Benefits

Three Weeks Of Vacation
Five Days Of Flexible Leave
Professional Certification And Continuing Education Reimbursement
Flexible Working Hours
Half-Day Fridays
Health And Dental Plans
Personal Wellness Expense Account
Employee Assistance Program
Profit-Sharing Plan
Monthly Recognition Awards
Company Social Events
Casual Dress Code
Free Parking

Visa sponsorship

Not detected in the job text

Keywords

Quick-Service Restaurants
Restaurant Operations
Franchise Partners
Multi-Unit Management
Profit And Loss Accountability
Sales Budgets
Operating Budgets
Local Store Marketing
National Marketing Programs
Cooperative Marketing
Food Safety
Quality, Service, And Cleanliness
Service Excellence
Brand Standards
Trademark Protection
Restaurant Openings
Product Rollouts
Human Resources
Employee Training
Business Development
Financial Health
Microsoft Office
Outlook
Background Check

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