Job title: Business Development Manager
Reports to: Director of Operations
Are you ready for a new challenge? Let's roll your career with MTY! A delicious future awaits you! #Letsroll #Tastyfuture
The MTY Group is a family whose heart beats to the rhythm of its brands and its employees.
Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.
Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences.
MTY offers its employees dynamic, unique and valuable professional experience.
Benefits:
· 3 weeks of vacation
· 5 days of flexible leave
· $2000 reimbursement for professional certifications and continuing education requirements
· Flexible working hours
· Half-day Fridays year-round
· Company health and dental plans, with an additional $300 personal wellness expense account
· Employee assistance program with access to mental health, legal, and financial counseling services
· Employee profit-sharing plan with employer contribution
· Monthly company-wide recognition awards
· Company social events, including webinars, town halls, and team activities
· Casual dress code
· Free parking at the office
Job Purpose
The Business Development Manager is the primary liaison between assigned store locations and corporate office. He/she provides leadership and assistance to assigned restaurants to achieve Company/Shareholder objectives. Utilizing their restaurant operations and business experience, the expertise of other functional departments as well as industry specific insights they provide counsel,coaching, assistance, and advice to restaurant owners/operators to positively impact and improve sales, profits, and ensure compliance to standards. The Business Development Manager leads restaurant openings and plays a major role in restaurant set-up as well as restaurant team training.
They share responsibility in protecting the restaurant experience and reputation.
Duties and responsibilities
- To role model professionalism while building strong relationships, engaging, coaching and
supporting our franchise partners and their teams. Recognizing a franchisee’s success is
our success.
- Monitor restaurant operations within their defined areas to ensure consistent achievement
and execution of Food Safety, Quality, Service, and Cleanliness standards. Utilize agreed
upon processes to accomplish.
- Protect brand equity and value through ensuring consistent restaurant execution and
delivery of approved products, procedural compliance, menu compliance, trademark
protection and standards.
- Plan and conduct continual improvement of Quality, Service and Cleanliness standards on
all day parts, including the monitoring of food product quality. Monitor and ensure total
store “Service Excellence” including guest courtesy standards; implement corrective action
and follow up as required.
- Determine financial status of each restaurant operation, monitors for progress. Provide
advice, counsel, and tools for the betterment of the financial health of the restaurant
operation. Establish sales and operating budget for assigned areas.
- Optimize sales goals versus budget and prior year, including the monitoring/execution of
National, Cooperative and Local marketing programs. Responsible for working with the
Marketing Team and Brand Leader on the development of local store marketing plans.
Manage assigned store requirements for new product rollouts/procedures.
- Provide leadership in developing and managing business and marketing objectives through
effective partnerships with appropriate departments and vendors.
- Assist restaurants in executing Human Resource and Training plans and programs as
required in order that all restaurants stay current in their execution of the programs.
- Conduct restaurant employee training on an as needed basis for restaurant openings and
area related training initiatives.
- Effectively and successfully manage restaurant openings in assigned areas.
- Performs other job-related duties as may be assigned or required.
Qualifications
- 3-5 years in a multi-unit role in a quick service restaurant environment or other related
experience
- Previous experience includes 2nd level P&L accountability and restaurant management.
- Previous experience with marketing initiatives, particularly in local store marketing
Skills & Fit
- Ability to develop and maintain effective relationships with franchisees and internal
partners.
- Strong analytical skills along with the ability to manage priorities and multiple projects in a
fast paced, dynamic environment.
Please note that any offer of employment will be conditional upon a background check, including a criminal record check.
- Strong problem-solving skills with the ability to see implications and provide creative
solutions and recommendations.
- Honesty, integrity, and an ability to maintain a high degree of confidentiality.
- Strong written and verbal communication skills
- Proficient in MS Office
- Strong organizational and time management skills using Outlook, or other scheduling
programs
Working conditions
- Flexible work conditions including some nights and weekends.
- Ability to travel according to needs of the business.
Working conditions
- Be available to support franchisees during, before, and after operating hours.
- Flexible work conditions including evenings and weekends.
- Ability to travel according to the needs of the business.
Please note that any offer of employment will be conditional upon a background check, including a criminal record check.
Job Types: Full-time, Permanent
Work Location: On the road
