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Added 9 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
AG
Planning Supervisor
Adelphi Group
Toronto, ON
- Full-time
Prepare input for performance reviews and career development plans
Added 9 mins ago
W
(CAN) Customer Service Manager
Walmart
Brampton, ON
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 9 mins ago
Restaurant Manager - Trenton South Onroute (Tim Hortons) (Contract)
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…their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will collaborate with the plaza team to deliver overall results and objectives. You will…
Added 9 mins ago
R
Lead AI Engineer
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Toronto, ON
- Full-time
This position demands exceptional problem-solving skills, deep AI expertise, and proficiency in modern development technologies (.NET/C#, Java, Python). You will effectively communicate and…
Added 9 mins ago
TH
Overnight Freight Associate - Full Time (COLLINGWOOD)
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…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 9 mins ago
TH
Chef(fe) cassier(ère) de l'avant du magasin (temps plein)
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- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 24 mins ago
T
Senior Business Analyst - TD Asset Management
TD
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- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Personal Banking Associate Trainee
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- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 39 mins ago
Supervising Associate, Resource Management
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Toronto, ON
…Managers, and Managers to balance engagement requirements, staff development goals, utilization targets, and business…
Added 39 mins ago
Production Associate - Garment Hanger/Inspector
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Added 54 mins ago
RC
Manager, KIMS
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Reporting to the Associate Director, International Programs and Operations, the Manager, KIMS Program provides operational leadership and implementation of strategic priorities established…
Added 1 hour ago
Sales Associate
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The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 hour ago
JI
Customer Service Associate
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St. John's, NL
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 1 hour ago
YI
Software Developer - Internal Automation
YuJa Inc.
Toronto, ON · North York, Ontario
- $80,000 to $90,000 CAD / year
- Full-time
…internal technology ecosystem. You will work across software development, cloud infrastructure, identity management, enterprise applications, and automation workflows to build tools and…
Added 1 hour ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 1 hour ago
R
Associate Portfolio Manager
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AB
- Full-time
…nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to the expertise of our…
Added 1 hour ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
MM
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh McLennan
Montreal, QC
- Full-time
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 1 hour ago
C
Associate Financial Advisor (contract)
CIBC
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- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 1 hour ago
CG
Associate, Wealth Advisor
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Vancouver, BC
- Full-time
Collaborate across client service, investment management, business development, and operations.
Added 1 hour ago
AC
Administrative Assistant to the Chair, Community Studies
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Ottawa, ON
- Full-time
…governance support to Academic Chair of Community Studies, Associate Chairs, and program faculty to ensure the effective, compliant, and efficient operation of academic…
Added 1 hour ago
AC
Administrative Assistant to the Chair, Police & Public Safety and Wellness
Algonquin College
Ottawa, ON
- Full-time
…of Police & Public Safety and Chair of Wellness, along with Associate Chairs and program faculty, ensuring the effective, compliant, and efficient operation of both academic…
Added 1 hour ago
Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank
Toronto, ON
Associate, Investment Banking, Financial Institutions Group (FIG) – Toronto, ON
Added 1 hour ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
…understanding their complete financial picture - life, family, business, and…

MUFG Investor Services

Associate Director, Debt Services

Toronto, ON, Canada

$82,500 to $121,000 CAD / year · Full-time

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Job details

Pay: $82,500 to $121,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day operations to ensure service level agreements are met and quality is maintained. As a manager of people, this person has to be an effective leader and team builder to help foster healthy culture and staff development.

This role requires extensive technical knowledge of loan operations, documentation, and accounting. This person is the last line of review for sensitive deliverables and is often a source of knowledge and escalation point for internal matters. Possessing extensive technical ability and outstanding attention to detail imperative to supporting the team while ensuring quality.

The Associate Director is a well-rounded professional with strong commercial acumen and communication skills. This client facing role will involve significant communication with external parties, including prospective clients, and representing our brand. Additionally, the AD will respond to any client escalations from the operations team and navigate to a resolution. This role is critical to delivering the high level of service and satisfaction MUFG is known for in the industry.

Deliverables

Manage daily operations to ensure SLAs are met in an efficient manner
Perform reviews on setups and credit agreements, or any other deliverables, for the operations team
Manage client relationships and be a point of escalation
Manage ad-hoc client requests to ensure completion
Be a leader in efficiency changes, embrace any technology updates and strive for continuous better working practices

Strategic Goals

Champion quality and continuous improvement
Participate in new service development and support new service rollouts
Participate in and manage projects to enhance the overall service offering

Budgeting and Reporting

Support and uphold a culture of control and compliance with company policy

Collaboration

Collaboration with internal operations groups, across multiple departments, to drive results
Management of personnel, including ongoing feedback, performance management, and recruitment

Qualifications

University or College business degree with a concentration in Accounting or Finance
Minimum 3 years’ experience in a managerial role
Minimum 5 years’ working experience in fund administration or relevant financial services in private credit
Relevant designation in accounting, finance, or management is an asset

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Lead the operations team and manage daily service delivery, reviewing setups, credit agreements, and other deliverables to ensure quality and service-level commitments. Manage client relationships and escalations, develop staff, support new services and projects, and drive efficiency, compliance, and continuous improvement.

Requirements

Requires a business degree with a concentration in accounting or finance, at least three years of managerial experience, and at least five years of experience in fund administration or relevant financial services in private credit. A relevant accounting, finance, or management designation is an asset.

Skills

Loan Operations
Credit Agreement Review
Fund Administration
Private Credit
Accounting
Financial Services
Operations Management
People Management
Performance Management
Recruitment
Quality Control
Regulatory Compliance
Project Management
Continuous Improvement

Benefits

Hybrid Working
Learning And Development
Work-Life Integration

Visa sponsorship

Not detected in the job text

Keywords

Loan Operations
Loan Documentation
Credit Agreements
Fund Administration
Private Credit
Accounting
Finance
Financial Services
Operations Management
Client Relationships
Service Level Agreements
Quality Control
Compliance
People Management
Performance Management
Recruitment
Project Management
New Service Development
Service Rollouts
Continuous Improvement
Efficiency
Technology Updates
Client Escalations
Budgeting
Reporting

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