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Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 2 hours ago
TS
Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
TD Securities
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 2 hours ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
The Social Worker MSW reports operationally to the Program Manager/Director or Social Worker Lead and is under the general practice supervision of the Social Work Lead/Professional Practice…
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 2 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
…Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of…
Added 3 hours ago
Manager, Partnerships & Innovation
Rogers Communications
Toronto, ON
We are looking for a talented Manager to support innovation and technology at Rogers to work with The University of Waterloo (UW) on leading edge 5G Research and identify new use cases in…
Added 3 hours ago
VS
Operations Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry…
Added 3 hours ago
Key Account Manager, IT Retail
Human Resources
Toronto, ON
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including…
Added 3 hours ago
LE
Key Account Manager, IT Retail
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including…
Added 3 hours ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration and in-space manufacturing to national security and defense initiatives. The team has…
Added 3 hours ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 4 hours ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The Assistant General Manager translates the Division’s business strategy into operational priorities, establishes accountability for results, and works closely with functional leaders to…
Added 4 hours ago
Software Engineer I
Planview Incorporated
Vancouver, BC
At Planview, our people’s connections drive our innovation and success. Our global team of 1,500+ employees work remotely and across offices in Austin, Vancouver, Hod HaSharon, Bangalore,…
Added 4 hours ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
We are Technology Strategy and Transformation. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every…
Added 4 hours ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…
Added 5 hours ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 5 hours ago
W
Manager, Purchasing
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking an experienced Project Procurement Manager to join our Edmonton Procurement team. This role is accountable for developing and executing project…
Added 5 hours ago
W
Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Supply Chain Manager is responsible for managing and coordinating integrated supply chain activities from planning through execution…
Added 5 hours ago
F
Manager, Industrial Relations
Fluor
Leroy, SK
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 5 hours ago
T
Engineer II
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 6 hours ago
A
Change Management Consultant
Altis
Oshawa, ON
- $50 to $65 CAD / hour
- Contract
…the energy sector. This role is focused on helping employees and business teams successfully navigate changes to technology, processes, and ways of…
Added 6 hours ago
J
Lead Product Manager, Technical
Jobgether
Canada
- Full-time
Technology research and innovation: Research industry best practices and emerging technologies, including AI, and translate findings into actionable product strategy.
Added 6 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
…wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our…

MUFG Investor Services

Associate Director, Debt Services

Toronto, ON, Canada

$82,500 to $121,000 CAD / year · Full-time

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Job details

Pay: $82,500 to $121,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day operations to ensure service level agreements are met and quality is maintained. As a manager of people, this person has to be an effective leader and team builder to help foster healthy culture and staff development.

This role requires extensive technical knowledge of loan operations, documentation, and accounting. This person is the last line of review for sensitive deliverables and is often a source of knowledge and escalation point for internal matters. Possessing extensive technical ability and outstanding attention to detail imperative to supporting the team while ensuring quality.

The Associate Director is a well-rounded professional with strong commercial acumen and communication skills. This client facing role will involve significant communication with external parties, including prospective clients, and representing our brand. Additionally, the AD will respond to any client escalations from the operations team and navigate to a resolution. This role is critical to delivering the high level of service and satisfaction MUFG is known for in the industry.

Deliverables

Manage daily operations to ensure SLAs are met in an efficient manner
Perform reviews on setups and credit agreements, or any other deliverables, for the operations team
Manage client relationships and be a point of escalation
Manage ad-hoc client requests to ensure completion
Be a leader in efficiency changes, embrace any technology updates and strive for continuous better working practices

Strategic Goals

Champion quality and continuous improvement
Participate in new service development and support new service rollouts
Participate in and manage projects to enhance the overall service offering

Budgeting and Reporting

Support and uphold a culture of control and compliance with company policy

Collaboration

Collaboration with internal operations groups, across multiple departments, to drive results
Management of personnel, including ongoing feedback, performance management, and recruitment

Qualifications

University or College business degree with a concentration in Accounting or Finance
Minimum 3 years’ experience in a managerial role
Minimum 5 years’ working experience in fund administration or relevant financial services in private credit
Relevant designation in accounting, finance, or management is an asset

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Lead the operations team and manage daily service delivery, reviewing setups, credit agreements, and other deliverables to ensure quality and service-level commitments. Manage client relationships and escalations, develop staff, support new services and projects, and drive efficiency, compliance, and continuous improvement.

Requirements

Requires a business degree with a concentration in accounting or finance, at least three years of managerial experience, and at least five years of experience in fund administration or relevant financial services in private credit. A relevant accounting, finance, or management designation is an asset.

Skills

Loan Operations
Credit Agreement Review
Fund Administration
Private Credit
Accounting
Financial Services
Operations Management
People Management
Performance Management
Recruitment
Quality Control
Regulatory Compliance
Project Management
Continuous Improvement

Benefits

Hybrid Working
Learning And Development
Work-Life Integration

Visa sponsorship

Not detected in the job text

Keywords

Loan Operations
Loan Documentation
Credit Agreements
Fund Administration
Private Credit
Accounting
Finance
Financial Services
Operations Management
Client Relationships
Service Level Agreements
Quality Control
Compliance
People Management
Performance Management
Recruitment
Project Management
New Service Development
Service Rollouts
Continuous Improvement
Efficiency
Technology Updates
Client Escalations
Budgeting
Reporting

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