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Added 4 mins ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON · North York, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 4 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
Added 4 mins ago
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Client Relations Associate
Convertiqq
Vancouver, BC
- $3,575 to $4,295 CAD / month
- Full-time
As a Client Relations Associate, you'll become an important part of the customer experience, helping create meaningful interactions while developing valuable communication,…
Added 4 mins ago
BE
Warehouse Associate Full-Time | On-Site | Paris, Ontario
boneyard event services, inc
Mississauga, ON
- Full-time
Boneyard Event Services is one of Canada’s fastest-growing event logistics and exhibit service providers, delivering turnkey solutions to clients across the Greater Toronto Area and…
Added 4 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
…world’s best flying training. We deliver vital aerial emergency services and are proud to have been selected by the Government of Manitoba to deliver their wildfire suppression services, as…
Added 5 mins ago
Customer Experience Associate - Mississauga & Sandalwood (11.25 hours/week)
Scotiabank
Brampton, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
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WM
Sales Associate Part Time - Southcentre Mall
Wow! Mobile Boutique
Calgary, AB
- Part-time
…de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers,…
Added 20 mins ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Ottawa, ON
Canadian Blood Services is looking for a Regular part-time Donor Centre Associate - Blood Collection to join our dynamic Collections team in our ON-Ottawa-Alta Vista Donor Centr donor…
Added 35 mins ago
T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
As a Salesforce Associate, Business Analyst, you serve as a key liaison between the Journey Pod (Ops), Business stakeholders, Technology teams, and Quality Assurance. In this role, you…
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L
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
LinkedIn
Longueuil, QC
- Part-time
Joignez-vous à un magasin détenu et exploité localement pour aider à offrir des services de santé, de beauté et de commodité dans votre communauté, et pour garder le client au centre de…
Added 35 mins ago
T
Customer Experience Associate
TD
Little Current, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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D
Mid-Sr Level Litigation Associate (Cyber Liability)
DWF
Toronto, ON
- Full-time
…commercial litigation experience. You do not need an existing client base. We offer performance-based remuneration and flexible, innovative work arrangements where…
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C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Mississauga, ON
- Part-time
…fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the…
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C
Client Engagement Associate - Part-time (20 hours/week)
CIBC
Windsor, ON · Tecumseh & Lauzon Banking Cent
- Part-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 35 mins ago
UL
Associate Lawyer - Commercial Litigation
Urban Legal Recruitment Inc.
Vancouver, BC
- Full-time
As one of Canada’s top business law firms, our client continues to provide exceptional legal services to leading businesses in Canada and around the world. Our client is home to a group of…
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T
Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
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MH
Senior Associate, Tax (Private & International)
McGovern Hurley LLP
Toronto, ON
- Full-time
…assurance, tax advisory, reporting and compliance, and consulting services to publicly listed entities, private corporations, and owner-managed businesses – locally, nationally, and…
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MH
Manager or Senior Manager, Tax (Private & International)
McGovern Hurley LLP
Toronto, ON
- Full-time
…assurance, tax advisory, reporting and compliance, and consulting services to publicly listed entities, private corporations, and owner-managed businesses – locally, nationally, and…
Added 1 hour ago
CG
Manager of Housekeeping and Laundry
Compass Group Canada
Orillia, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 1 hour ago
CG
Manager of Housekeeping and Laundry, Contract
Compass Group Canada
Toronto, ON · Scarborough, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 1 hour ago
MH
Senior Associate, Tax (Public Company)
McGovern Hurley LLP
Toronto, ON
- Full-time
As McGovern Hurley’s next Senior Tax Associate on the Public Company (PubCo) Tax team, you’ll leverage your tax compliance expertise to deliver complex tax engagements for a diverse…
Added 1 hour ago
SD
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Joignez-vous à un magasin détenu et exploité localement pour aider à offrir des services de santé, de beauté et de commodité dans votre communauté, et pour garder le client au centre de…
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure syndiqué(e) – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Gatineau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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