Jobs in Canada

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Added 23 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
T
Customer Experience Associate
TD
Georgetown, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 23 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 24 mins ago
KR
AI Delivery - Oracle Fusion AI
KTek Resourcing
Brampton, ON
- Contract
Location: Hybrid Brampton - 4 days from client location
Added 38 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Salaberry-de-Valleyfield, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 38 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel soir
Shoppers Drug Mart
Salaberry-de-Valleyfield, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
The Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in…
Added 53 mins ago
ScotiaMcLeod Administrative Associate
Scotiabank
White Rock, BC
As an Administrative Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing…
Added 54 mins ago
TP
Institutional Client Service Associate
TDS Personnel
Toronto, ON
- Contract
Our client, a leading global investment management firm, is seeking an Institutional Client Service Associate to join their Toronto team on a six-month contract basis. In this entry-level…
Added 1 hour ago
MI
Senior Associate Director, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 1 hour ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
Reporting to the Associate Vice-President, Human Resources & Organizational Development (AVP, HROD), the Director, Talent directs the strategic talent acquisition, workforce planning, and…
Added 1 hour ago
SL
Warehouse Associate
Sabre Ltd
Calgary, AB
- Full-time
…Alberta. We deliver customized electrical systems and field services for customers across a range of commercial and industrial…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate - Sherbrooke, King Ouest (Part-time, 15h/week)
TD
Sherbrooke, QC
- Part-time
…ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD. En succursale, nous comprenons les…
Added 1 hour ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Personal Banking Associate - Prince-Arthur (15 hours)
TD
Montreal, QC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
TI
Business Development Associate
Themesoft Inc.
Mississauga, ON
- Part-time
We are seeking a motivated, entry-level Business Development Associate to help grow our Managed Service Provider (MSP) and staffing client base. In this role, you will be the first point of…
Added 1 hour ago
OC
Associate Director, Social
OMD Canada
Toronto, ON
- Full-time
As an Associate Director, Paid Social Activation, you will lead paid social strategy and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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