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Added 6 mins ago
M
Sales Development Representative - Oshawa
Medfar
Oshawa, ON · Ottawa, Ontario
- Full-time
…record, to front-line establishments in Canada. Under the Sales Director, you will join a multidisciplinary team whose mandate is to support the strong growth of MEDFAR by participating in…
Added 6 mins ago
D
Strategist, Shopping & Marketplace (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Partner with the Managing Director on the evolution of Commerce Architecture / ChannelOS
Added 6 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Partner with the Managing Director on the evolution of Commerce Architecture / ChannelOS
Added 6 mins ago
CP
Fleet Maintenance and Operations Manager
Canada Packers Inc.
Landmark, MB
- Full-time
Reporting to the Director, Operations & Business Development, you will build the operation from the ground up - establishing maintenance programs, sourcing equipment and parts, hiring and…
Added 6 mins ago
WU
Senior Director, Strategy & Operations
Western University
London, ON
- Full-time
…contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a…
Added 6 mins ago
Community Relations Director
Amica Senior Lifestyles
Pickering, ON
As the Community Relations Director you will have a passion for connecting with people, selling a great product and networking within your community to build your business. You will be…
Added 6 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Vancouver, BC
- Full-time
Tracking the progress of the business through Sales Tools (OCE) and other reports and mechanisms defined by the Director of Sales.
Added 6 mins ago
KR
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
- $100,000 to $115,000 CAD / year
- Full-time
…Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for managing and growing retail, wholesale, and foodservice business across the…
Added 6 mins ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Reports to: Director, Digital Products & Technology
Added 6 mins ago
SI
Intermediate Interior Designer
SHIFT Interiors
Vancouver, BC
- Full-time
Director, you will be responsible for ensuring that design development, drawing and
Added 6 mins ago
MD
Industrial Design Technologist
Morelli Design Transport
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As an Industrial Design Technologist, you will work with the Director, Industrial Design & Transportation to transform design concepts into practical, manufacturable, and technically…
Added 20 mins ago
GI
Health, Safety & Environment (HSE) Advisor
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Director HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 20 mins ago
AE
Manager of Compliance - Privacy
American Express
Toronto, ON
- Full-time
Provide oversight and challenge of 1LOD management of personal information access requests, including timeliness, completeness, exemptions, escalations and other compliance considerations.
Added 20 mins ago
OL
Health Care Aide - Part Time
Optima Living
Olds, AB
- Part-time
Reporting to the Director of Care, working under the leadership of a Registered Nurse or Licensed Practical Nurse, the Heath Care Aide assists residents with all activities of daily living…
Added 21 mins ago
BB
Grant Specialist
Big Brothers Big Sisters of Toronto
Toronto, ON
- Contract
Support Senior Director, Fund Development to identify, cultivate and solicit major gifts from high-net worth donors.
Added 21 mins ago
A
Reactor Components Manager
AtkinsRéalis
Mississauga, ON
- Full-time
The Procurement Engineering Reactor Component Manager reports to the Procurement Engineering Technical Director and oversees the timely delivery of pre- and post-order engineering…
Added 21 mins ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
…Manager will report functionally and daily to the Engineering…
Added 21 mins ago
SB
Trade Marketing Manager (West)
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. Reporting into the Director, Trade Western Brands, the Trade Marketing Manager, West, you will develop…
Added 21 mins ago
IF
Investigation Specialist
Iceberg Finance Group
Toronto, ON
- Full-time
Added 21 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
AB · Edmonton, AB
- Full-time
Tracking the progress of the business through Sales Tools (OCE) and other reports and mechanisms defined by the Director of Sales.
Added 36 mins ago
MU
Research Assistant - Second Century Commission
McGill University
Sherbrooke, QC
- Part-time
Siobhan Harty, Slater Family Visiting Scholar at the Max Bell School of Public Policy and Research Director for the Second Century Commission, is seeking one Research Assistant (RA) to…
Added 36 mins ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 36 mins ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
…technical expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of…
Added 36 mins ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs…
Added 36 mins ago
MC
Director, Sales and Business Development
Masco Canada
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
The role leads business development and sales enablement activities across Strategic Customer Account Management, Residential New Construction, Bathing, Showroom, Repair and Install, and…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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