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Added 1 min ago
YO
Summer Food Services Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
…meal programs and supports safe, efficient day-to-day kitchen operations. The position provides day-to-day supervision, coaching, and guidance to the Food Services team in collaboration…
Added 1 min ago
KC
Manager, Accounting
Kindred Credit Union
Kitchener, ON
- Full-time
Reporting to the Director, Finance, you will lead general accounting operations and support accurate, timely financial reporting. You will coach the Accounting team, apply your CPA…
Added 1 min ago
AG
Senior Communications Specialist
Artemis Gold - Blackwater Project
Vancouver, BC
- Other
…a significant contribution as the Company moves towards the operations phase of Blackwater…
Added 16 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 16 mins ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
BC · British Columbia, Canada
- $108.13 to $148.68 CAD / hour
- Part-time
Reporting to the Vice President, Health Technology and Clinical Services, the Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief…
Added 16 mins ago
MH
Director Facilities Services
Medicine Hat College
Medicine Hat, AB
- Full-time
The Director will provide leadership and direction to the Facility Operations department and campus security, while maintaining a balance between long-term planning and the practical,…
Added 16 mins ago
TR
Guest Experience Manager
Timber Ridge Golf Course - Brighton, Ontario
Quinte West, ON
- Full-time
…is at the heart of a great golf experience. Reporting to the Director of Golf, the Guest Experience Manager will play an important role in the daily operation of the Golf Shop and in…
Added 16 mins ago
Human Resources - Senior Health & Safety Specialist
Polytainers Inc
Toronto, ON
Working closely with Operations, Maintenance, Human Resources, and senior leadership, this individual will ensure regulatory compliance, lead incident investigations, identify and mitigate…
Added 16 mins ago
NW
Director of Programs and Services
Native Womens Centre
Hamilton, ON
- Full-time
Working from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework, the Director of Programs and Services will work closely with the Executive Director,…
Added 16 mins ago
Specialist, Health & Safety
Logistec
Halifax, NS
Reporting to the Director, Environment, Health and Safety, you will support our operations across Nova Scotia, New Brunswick, and Newfoundland. You will play a key role in strengthening our…
Added 16 mins ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…and feel confident in your role. You will be trained with our Director of Operations, Lead Client Coordinator, and the rest of the Client Coordinator…
Added 31 mins ago
C
Legal Counsel and Manager, Contracts and Governance | Permanent Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
REPORTS TO: Chief Executive Officer & Director, Research Operations
Added 31 mins ago
Director, Talent Acquisition
T6 Talent Partners
Toronto, ON
We're hiring a Director of Talent Acquisition to lead recruiting at Valence through our next stage of growth. You'll report to the VP of People & Talent and own hiring strategy, and the…
Added 31 mins ago
BC
Survey Lead – East Harbour Transit Hub Project
Bird Construction
Mississauga, ON
- Full-time
Survey Lead – East Harbour Transit Hub ProjectReporting to the Project Director, the Survey Lead will work directly with the execution team to ensure that work completed by Bird…
Added 31 mins ago
M
Assistant Director of Finance and Accounting
Marriott
Vancouver, BC
- Full-time
Advises the Director of Finance on existing and evolving operating/financial issues.
Added 31 mins ago
M
Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
…capabilities, and gain exposure to senior leaders and partners across Operations. You will turn operational data, global analytics and customer feedback into clear insights, support complex…
Added 31 mins ago
MC
Director, Sales and Business Development
Masco Corporation
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
WE ARE HIRING! Director, Sales and Business Development (Hybrid - St. Thomas, ON Office)
Added 31 mins ago
H
Acute Care Manager Assiniboia
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director of Primary Health Care, the Manager is responsible for creating operational lines of sight that connect to the goals…
Added 46 mins ago
Director, Investigation Services
Scotiabank
Toronto, ON
Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global…
Added 46 mins ago
PG
Account Director
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Leo Burnett is looking for an Account Director.
Added 46 mins ago
Director, Securities Operations
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One,…
Added 46 mins ago
LT
Account Director
Leo Toronto
Toronto, ON
- Full-time
Leo Burnett is looking for an Account Director.
Added 46 mins ago
TT
Junior Textile Product & Sampling Coordinator
Threadcount Textile & Design
Toronto, ON
- Full-time
You'll work closely with our Creative Director and Sales Manager, gaining experience in textile sampling, sales operations, product development and collection launches.
Added 46 mins ago
A
Director of Operations
Altis
Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
Are you a strategic operations leader who thrives on building high-performing teams and driving business growth? We're seeking a Director of Operations to join a leading global logistics…
Added 46 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Montreal, QC
- Full-time

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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