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Added 10 mins ago
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Rental Technician Grande Prairie, AB
BearCom
Grande Prairie, AB
- Other
…America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC…
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D
Frontend Developer - 6 months FTC
DEPT®
Toronto, ON
- $80,000 to $90,000 CAD / year
…CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and…
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D
Digital Designer (UX/UI) - 6 months FTC
DEPT®
Toronto, ON
- $70,000 to $85,000 CAD / year
…CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and…
Added 10 mins ago
Procurement Manager
PagerDuty
Toronto, ON
…team! In this role, you will act as a core strategic business partner to our Product Management Engineering, Marketing, and GTM teams, helping enable the business to reach its goal of…
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Senior Project Lead, Health Common Solutions Lab
Sinai Health
Toronto, ON
Lead project teams comprised of internal and external staff from partner organizations
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PT
Information Technology Procurement
Pentangle Tech Services | P5 Group
ON · Ontario, Canada
- Full-time
…lifecycle, negotiate vendor agreements, drive cost savings, and partner with IT and business stakeholders to support technology…
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CCaaS Architect
Quantiphi
Canada
- Full-time
Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation.…
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D
IT Project manager
Dexian
Waterloo, ON
- $67 to $82 CAD / hour
- Contract
…The Project Manager will also facilitate Scrum ceremonies, partner with the Product Owner on priorities and backlog management, monitor vendor and technology deliverables, and provide clear…
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TC
Business Analyst
Tata Consultancy Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
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QE Lead Automation Testing
Hays
Toronto, ON
- Contract
…resilient, secure, and customer-centric banking solutions. You will partner closely with cross-functional teams to drive continuous testing, expand automation coverage across mobile and API…
Added 10 mins ago
LG
Senior Accountant
Lotus Group
Calgary, AB
- Full-time
Lotus Group is proud to partner with a highly reputable and well-established public accounting firm in Okotoks, Alberta seeking an experienced Senior Staff Accountant to join their…
Added 10 mins ago
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Sr. Relationship Manager, Corporate Banking
Bank of China (Canada)
Calgary, AB
- Full-time
Partner with product specialists and internal teams to deliver integrated banking solutions and achieve business objectives across lending, deposits, fee income, and foreign exchange…
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Head of Insurance Solutions
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- Full-time
…lead carrier partnership strategy, make principled build/buy/partner decisions, and define delivery standards to drive key KPAs like program adoption, retention, active carrier…
Added 10 mins ago
MI
Senior Associate, Fund Accounting, Real Assets (Yardi experience preferred)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 10 mins ago
A
Human Resources Business Partner
Adecco
Toronto, ON
- Full-time
Our client, a well-established global professional services organization, is seeking an experienced Human Resources Business Partner to join its People & Culture team.
Added 10 mins ago
GS
Technical Program Manager
Gala Solutions
Montreal, QC
- Contract
Partner with product and engineering teams to support the development and execution of the portfolio roadmap.
Added 10 mins ago
IS
AWS DevOps Engineer
Iris Software Inc.
Toronto, ON
- Contract
…transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven…
Added 10 mins ago
IS
Python Developer with SAS
Iris Software Inc.
Toronto, ON
- Contract
…transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven…
Added 10 mins ago
TA
Aircraft Engine Technician
Top Aces
Quebec, QC
- Full-time
…U.S., Germany, and multiple other NATO allies and international partner…
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A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Partner with Finance, Risk, Compliance, and Internal Audit teams as required
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D
Mall Store Sales Associate (Sainte-Foy)
Dormez-vous
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
…and diverse best-in-class team to be Canada’s leading sleep…
Added 10 mins ago
S
Associate Art Director
Scopely
Canada
- Full-time
Partner with the Senior Art Director and creative leadership to define the game’s visual identity, principles, style guides, briefs, references, and quality standards.
Added 10 mins ago
G
Head of Insurance Solutions
Geotab
Toronto, ON
- Full-time
…lead carrier partnership strategy, make principled build/buy/partner decisions, and define delivery standards to drive key KPAs like program adoption, retention, active carrier…
Added 10 mins ago
TT
GTM (Go-To-Market) Manager
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- Full-time
You are a high performer, experienced as a GTM (Go-To-Market) Partner in business development within the staffing and recruitment industry, and have consistently demonstrated superior…
Added 10 mins ago
MB
Senior Product Manager, Simulator Platform
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…new product lines, and we’ve been selected as the exclusive partner to setup and build their product…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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