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Added 3 mins ago
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Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Oversees the provision of content and marketing materials for new business proposals e.g. special fee arrangements, technical information materials; ensures new business meets policy and…
Added 3 mins ago
Manager, Take to Market - Tangerine
Scotiabank
ON · Toronto, ON
With Senior Manager, sets and refines annual and quarterly marketing plans for assigned portfolio
Added 18 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Responsible for updating the BCHS website (webmaster) and helps to develop content for the BCHS Intranet.
Added 48 mins ago
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Content Editor
Swoon
Toronto, ON
- Contract
My client, one of Canada’s Big 5 banks, is looking for a senior content editor and writer to join its digital marketing team on a maternity leave contract. You’ll be part of a 15-person…
Added 49 mins ago
S
Associate Art Director
Scopely
Canada
- Full-time
Scopely is looking for an Associate Art Director to join our art team. Working with the Senior Art Director and creative leadership, you’ll help shape the game’s visual identity and guide…
Added 49 mins ago
S
Senior Technical Engineering Manager
Stay22
Montreal, QC
- Full-time
We are seeking an energetic and experienced Senior Technical Engineering Manager to lead a high-performing engineering team working across Stay22’s diverse product and platform initiatives.…
Added 1 hour ago
DI
Senior Manager, Digital Experience and Growth
Definity Insurance Company
Toronto, ON
- Full-time
Oversee the day to day maintenance, content updates, and publishing activities across all public-facing websites.
Added 1 hour ago
MI
Junior Associate Director, Operations Solutions, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
…improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours…
Added 1 hour ago
T
Sr. Advertising Account Manager
Taboola
Toronto, ON
- Full-time
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 1 hour ago
MI
Junior Associate Director, Operations Solutions, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
…improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours…
Added 2 hours ago
SS
Senior DevOps
Safe Software
Remote, Canada
- Full-time
- Remote
Safe Software is looking for Senior DevOps to join our DevOps team. As a Senior DevOps engineer, you will lead the design and implementation of scalable CI/CD pipelines, develop and…
Added 3 hours ago
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Senior Conversational Bot Engineer
Quantiphi
Canada
- Full-time
Analyze historical chat transcripts and large volumes of user-generated content to train and optimize NLP models.
Added 5 hours ago
NB
Head of Compliance NBFWM
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, NBFWM Compliance, within the Wealth Management Compliance team at National Bank, means serving as a strategic leader in regulatory compliance, risk management…
Added 5 hours ago
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Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
Experience designing and developing instructor-led content with technical subject matter content and documenting or explaining the use of functional application courseware, preferably…
Added 8 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and…
Added 9 hours ago
CC
Senior Business Analyst-Training and Change Management RQ11733 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Senior Business Analyst-Training and Change Management to partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project…
Added 12 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Responsible for updating the BCHS website (webmaster) and helps to develop content for the BCHS Intranet.
Added 14 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
Own the integrated roadmap and release calendar across UX, engineering, content, analytics, and agency partners.
Added 15 hours ago
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Vice President, Internal Audit
Thrive Wealth Management
Regina, SK
- Full-time
…cultivating Saskatchewan’s potential by providing insightful content, tools and expert advice to inspire confidence in their financial…
Added 15 hours ago
TW
Senior Financial Advisor
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Saskatoon, SK
- Full-time
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Added 15 hours ago
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Financial Advisor - Various Levels
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La Ronge, SK
- Full-time
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Senior Financial Advisor
Thrive Wealth Management
Saskatoon, SK
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…conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We…
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Manager, Treasury Risk
Thrive Wealth Management
Regina, SK
- Full-time
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Added 15 hours ago
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Manager, Mortgage Specialty Services
Thrive Wealth Management
Regina, SK
- Full-time
…conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We…
Added 15 hours ago
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Senior Financial Advisor
Thrive Wealth Management
Moose Jaw, SK
- Full-time
…conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and support for digitising and aligning training across regions. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is specified, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Onboarding
Learning And Development
Training Metrics And Reporting
Training Effectiveness Evaluation
Regulatory Compliance
Document Control
Operational Excellence
Stakeholder Collaboration
Continuous Improvement

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content
Onboarding
Standard Operating Procedures
Learning Objectives
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Document Control
Audit Readiness
Regulatory Requirements
Operational Excellence
Global Training Programmes
Content Digitisation
CIPD
Train-The-Trainer
Instructional Design

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