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Added 25 mins ago
VC
Program Delivery Director (Integrated Marketing Campaign)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an exciting opportunity for a dynamic Program Delivery Director to drive large-scale digital marketing initiatives for a leading Canadian financial services client. This high-impact…
Added 25 mins ago
Director, Global Cash Management Platforms
Scotiabank
Toronto, ON
The Director leads the strategic direction, development, and delivery of technology solutions across Global Cash Management technology. This role ensures alignment with business goals,…
Added 40 mins ago
UG
Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions…
Added 55 mins ago
O
Solution Consultant Director, Partner channel
Omilia
Canada
- Full-time
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and…
Added 55 mins ago
Regional Sales Manager
Systemair
Mississauga, ON
Primary sales efforts will focus on sales expansion for Temspec Vertical Stack Fan Coil Unit and Temspec Unit Ventilator product lines. Our Vertical stack fan coils are recognized for their…
Added 1 hour ago
RG
Superintendent
Roni Group
Ottawa, ON
- $115,000 to $150,000 CAD / year
- Full-time
RONI Group is a multidisciplinary construction company, established in 1984, providing comprehensive infrastructure and construction services across commercial, industrial, institutional,…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
O
Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and…
Added 4 hours ago
LE
Director, Human Resources
LG Electronics
Toronto, ON
- Full-time
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects…
Added 8 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 8 hours ago
Education Coordinator
Stratford Festival
Stratford, ON
The Stratford Festival is committed to ongoing work to support equity, inclusion, anti-racism and anti-oppression in all areas of our work. These areas include play selection, casting,…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 9 hours ago
DR
Director of Design
DMC Recruitment Group
Vancouver, BC
- Full-time
The Director of Design provides creative leadership and design direction across a diverse portfolio of commercial interior design projects, integrating research, strategy, and client needs…
Added 10 hours ago
LE
Director, Human Resources
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects…
Added 10 hours ago
Director, Human Resources
Human Resources
Toronto, ON
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects…
Added 11 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Added 13 hours ago
CI
Junior Life Cycle Management Specialist (Naval Communication Systems)
Calian in Space & Technology
Gatineau, QC
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 14 hours ago
B
Project Manager - Building Electrical
BPA
Montreal, QC
- Full-time
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and…
Added 14 hours ago
C
Staff Program Manager, Marketing Enablement
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Work Management Processes: Deeply understand our current tech stack, processes and challenges so you can design new, AI-first solutions. You’ll evaluate and pilot tools, build custom…
Added 14 hours ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…values. The successful candidate will serve as the visible lead director of a specific account within North America and foster a business environment that is both nurturing internally, and…
Added 15 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 15 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Toronto, ON
- $136,600 to $225,925 USD / year
- Full-time
Drive a Canada wide approach that elevates a culture of disciplined design delivery across the portfolio of projects which continuously enhances Jacobs performance through the consistent…
Added 15 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Calgary, AB
- $136,600 to $225,925 USD / year
- Full-time
Drive a Canada wide approach that elevates a culture of disciplined design delivery across the portfolio of projects which continuously enhances Jacobs performance through the consistent…
Added 15 hours ago
J
Director of Operations, Transportation (Canada)
Jacobs
Calgary, AB
- $171,000 to $277,650 USD / year
- Full-time
…infrastructure across our Canada geography? Do you embrace innovative solutions to provide our clients and communities with the very best from a worldwide delivery team? If you are - come…
Added 15 hours ago
J
Director of Operations, Transportation (Canada)
Jacobs
Ottawa, ON
- $171,000 to $277,650 USD / year
- Full-time
…infrastructure across our Canada geography? Do you embrace innovative solutions to provide our clients and communities with the very best from a worldwide delivery team? If you are - come…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programs and learning materials, including instructor-led and virtual sessions, onboarding, and support for strategic change initiatives. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Program Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback Analysis
Training Effectiveness Evaluation
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning and Development
Training Program Design
Instructor-Led Training
Virtual Training
Onboarding
Training Materials
Standard Operating Procedures
Learning Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Regulatory Compliance
Audit-Ready Documentation
Content Digitization
Global Training Programs
Operational Excellence
Strategic Change Initiatives
CIPD
Train-the-Trainer
Instructional Design

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