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Added 1 min ago
KC
Manager, Accounting
Kindred Credit Union
Kitchener, ON
- Full-time
Reporting to the Director, Finance, you will lead general accounting operations and support accurate, timely financial reporting. You will coach the Accounting team, apply your CPA…
Added 1 min ago
UH
Technical Specialist, Techna (Data Engineer)
University Health Network
Toronto, ON
- Full-time
You will be responsible for the technical design, development, and delivery of research data solutions, including REDCap projects and integrations, data management workflows, and extract,…
Added 16 mins ago
IG
Account Executive, U.S. Brand Partnerships
Insight Global
Toronto, ON
- Full-time
Strong client-facing experience with the confidence and presence to engage Director-, VP-, and other senior-level stakeholders
Added 16 mins ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
BC · British Columbia, Canada
- $108.13 to $148.68 CAD / hour
- Part-time
The Executive Medical Director, Clinical Informatics (Executive Medical Director) is responsible for the medical leadership that advances the implementation of technology enabled medical…
Added 16 mins ago
PG
Director, Media Investment
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…investment in groundbreaking global & local tools and data solutions or because of the contagious momentum amplified by new team members and new…
Added 16 mins ago
Human Resources - Senior Health & Safety Specialist
Polytainers Inc
Toronto, ON
…partner for success, win through teamwork and create packaging solutions for today and…
Added 16 mins ago
Specialist, Health & Safety
Logistec
Halifax, NS
Reporting to the Director, Environment, Health and Safety, you will support our operations across Nova Scotia, New Brunswick, and Newfoundland. You will play a key role in strengthening our…
Added 16 mins ago
J&
Medical Director Emerging Assets & Therapeutic Area Strategy
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 31 mins ago
MC
Director, Sales and Business Development
Masco Corporation
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for a Director, Sales and Business Development, to join our Sales…
Added 31 mins ago
M
Director, IT Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, IT Sourcing leads Manulife's IT sourcing category and a team of professionals supporting multiple business segments and global functions. You will own the multi-year category…
Added 46 mins ago
Account Director, Clinical Studies
AXON
Toronto, ON
AXON is looking for an Account Director to join our Clinical Studies team. In this role, you’ll lead client accounts and communications programs that help patients, caregivers,…
Added 46 mins ago
Director, Securities Operations
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One,…
Added 46 mins ago
A
Director of Engineering
Artika
Montreal, QC
- Full-time
Artika est une marque montréalaise de produits et de solutions pour l’amélioration de l’habitat, reconnue notamment pour ses luminaires, ses ventilateurs et ses autres produits novateurs…
Added 1 hour ago
M
Sales Development Representative - Oshawa
Medfar
Oshawa, ON · Ottawa, Ontario
- Full-time
Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000…
Added 1 hour ago
DO
Executive Director Science and Innovation
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Focus on progress and continuous improvement: Prioritise finding practical solutions. Reflect, learn and adapt quickly to changing circumstances, continuously improving processes to enhance…
Added 1 hour ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Reports to: Director, Digital Products & Technology
Added 1 hour ago
MD
Industrial Design Technologist
Morelli Design Transport
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As an Industrial Design Technologist, you will work with the Director, Industrial Design & Transportation to transform design concepts into practical, manufacturable, and technically…
Added 1 hour ago
A
Reactor Components Manager
AtkinsRéalis
Mississauga, ON
- Full-time
The Procurement Engineering Reactor Component Manager reports to the Procurement Engineering Technical Director and oversees the timely delivery of pre- and post-order engineering…
Added 1 hour ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
…Manager will report functionally and daily to the Engineering…
Added 1 hour ago
IF
Investigation Specialist
Iceberg Finance Group
Toronto, ON
- Full-time
Iceberg Finance Inc. is a leading financial services company committed to delivering exceptional service and innovative solutions. We foster a positive, collaborative work environment where…
Added 1 hour ago
V
SAP MDM/MM Systems Analyst
Vicwest
Burlington, ON
- Full-time
…and SAP implementation projects. This position reports to the Director, Business Information…
Added 1 hour ago
Manager & Actuary, Corporate Actuarial (Valuation and Reporting)
Munich Re
Toronto, ON
…have the ability to learn quickly, synthesize and implement solutions, and explain technically challenging concepts to other actuarial teams and senior management. If this sounds like a…
Added 1 hour ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 1 hour ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
Added 1 hour ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs…

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programs and learning materials, including instructor-led and virtual sessions, onboarding, and support for strategic change initiatives. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Program Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback Analysis
Training Effectiveness Evaluation
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning and Development
Training Program Design
Instructor-Led Training
Virtual Training
Onboarding
Training Materials
Standard Operating Procedures
Learning Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Regulatory Compliance
Audit-Ready Documentation
Content Digitization
Global Training Programs
Operational Excellence
Strategic Change Initiatives
CIPD
Train-the-Trainer
Instructional Design

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