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Added 5 mins ago
CM
Registered Practical Nurse, Emergency Department FT 2026-7172
Cambridge Memorial Hospital
Cambridge, ON
- Other
…thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient…
Added 5 mins ago
KR
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
- $100,000 to $115,000 CAD / year
- Full-time
…Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for managing and growing retail, wholesale, and foodservice business across the…
Added 5 mins ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Reports to: Director, Digital Products & Technology
Added 5 mins ago
MD
Industrial Design Technologist
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Morelli Design Transport, part of the Canadian Railway Services (CRWS) group, is a Montréal-based industrial design and product development firm specializing in transportation equipment,…
Added 5 mins ago
RC
International Tax - Managing Director
RSM Canada
Toronto, ON
- Full-time
As a Tax Managing Director within International Tax for RSM Canada, you will be responsible for the following job duties which are focus around three core concepts (Technical & Quality…
Added 20 mins ago
AE
Manager of Compliance - Privacy
American Express
Toronto, ON
- Full-time
Added 20 mins ago
OL
Health Care Aide - Part Time
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Olds, AB
- Part-time
Reporting to the Director of Care, working under the leadership of a Registered Nurse or Licensed Practical Nurse, the Heath Care Aide assists residents with all activities of daily living…
Added 20 mins ago
BB
Grant Specialist
Big Brothers Big Sisters of Toronto
Toronto, ON
- Contract
Support Senior Director, Fund Development to identify, cultivate and solicit major gifts from high-net worth donors.
Added 20 mins ago
A
Reactor Components Manager
AtkinsRéalis
Mississauga, ON
- Full-time
…engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of…
Added 20 mins ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
…Manager will report functionally and daily to the Engineering…
Added 20 mins ago
RU
International Tax - Managing Director
RSM US LLP
Calgary, AB · Toronto, ON
- Full-time
As a Tax Managing Director within International Tax for RSM Canada, you will be responsible for the following job duties which are focus around three core concepts (Technical & Quality…
Added 20 mins ago
IF
Investigation Specialist
Iceberg Finance Group
Toronto, ON
- Full-time
Iceberg Finance Inc. is a leading financial services company committed to delivering exceptional service and innovative solutions. We foster a positive, collaborative work environment where…
Added 35 mins ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 35 mins ago
CF
IFM Associate
CI Financial
Toronto, ON
- Full-time
…and manage Dealer relationships. Reporting directly to our Director of Investment Funds Management (IFM), the successful candidate will assist in the development of the IFM and UMA (Unified…
Added 35 mins ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Added 35 mins ago
IF
Business Development, Account Manager
Intact FC
Calgary, AB
- Full-time
This is a permanent full time position reporting to the Business Development Director.
Added 50 mins ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
…Student Success portfolio, ensuring the effective delivery of services and initiatives that support student success, engagement, wellbeing, retention, and progression. The role oversees…
Added 50 mins ago
FC
HR Coordinator (6-month Contract)
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
…and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we…
Added 50 mins ago
FC
HR Coordinator Bilingual / Cooronnateur (trice) RH bilingue
Fidelity Canada
Toronto, ON · Montreal, QC
- Full-time
…and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we…
Added 50 mins ago
E
Director, Regulatory
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
Provide direct leadership to managers, professional and union employees, including coaching, development and succession planning, to build team capability and effectively deliver the…
Added 50 mins ago
TH
Project Manager I (Full-Time) - CVH PRCC Admin
Trillium Health Partners
Mississauga, ON
- Full-time
…with primary care providers, screening programs, diagnostic services and regional partners. The successful candidate will plan, support execution, and finalize project implementation across…
Added 50 mins ago
TH
Property Manager/Property Coordinator
The HR Pro
ON · Waterloo South, Ontario
- Full-time
Reports to Director of Development & Asset Management
Added 50 mins ago
A
Account Director, Clinical Studies
AXON
Toronto, ON
- Full-time
AXON is looking for an Account Director to join our Clinical Studies team. In this role, you’ll lead client accounts and communications programs that help patients, caregivers,…
Added 50 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 50 mins ago
BC
Quality and Patient Safety Consultant
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Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.

MUFG Investor Services

Junior Associate Director, Operations Solutions, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

Design, deliver, and maintain global operations training programs and learning materials, including instructor-led and virtual sessions, onboarding, and support for strategic change initiatives. Track training completion and effectiveness, keep documentation accurate and audit-ready, and identify improvements or escalate training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning and Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Program Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback Analysis
Training Effectiveness Evaluation
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning and Development
Training Program Design
Instructor-Led Training
Virtual Training
Onboarding
Training Materials
Standard Operating Procedures
Learning Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Regulatory Compliance
Audit-Ready Documentation
Content Digitization
Global Training Programs
Operational Excellence
Strategic Change Initiatives
CIPD
Train-the-Trainer
Instructional Design

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