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Added 12 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 12 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 12 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 27 mins ago
D
AEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our…
Added 27 mins ago
D
GEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our…
Added 41 mins ago
PA
Manager, Inventory Optimization
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting the Director, Inventory Optimization, the Manager, Inventory Optimization is responsible for managing the day to day seat inventory strategy of the company’s assigned market…
Added 41 mins ago
B
Director of Construction
Brunel
SK · Saskatchewan, Canada
- $180 to $230 CAD / hour
- Contract
Brunel is currently seeking an experienced Director, Construction to lead the execution of a major greenfield mining development project in Canada. This executive-level leadership role will…
Added 57 mins ago
Business Development Manager – Mining & Resources (Canada)
IMCD Group B.V.
Canada
…tomorrow. Our teams focus on providing commercial and operational excellence, using the best digital and logistics tools available to create a world of opportunity for our…
Added 1 hour ago
G
Principal, Trade Support
GlassRatner
Toronto, ON
- Full-time
Reporting into the Director, Investment Resources, the Principal, Trade Support will lead a global team operating across London, Toronto, Vancouver, and Gurugram, India. The role has…
Added 1 hour ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director Health Services or designate, the Manager Health Services, oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
Added 1 hour ago
TH
Clinical Manager, 2E RCC UHN
Trillium Health Partners
ON · ON, Canada
- Full-time
Reporting directly to the Director, Rehabilitative & CCC with accountability to the Program Chief & Medical Director, the Clinical Manager, is an integral member of the Program’s leadership…
Added 1 hour ago
Manager, Process Department
CBCL Limited
Halifax, NS
…experienced water and wastewater professional to join us as Manager, Process Department, leading a team focused on the planning, design, and delivery of water and wastewater treatment…
Added 1 hour ago
TM
Assistant Controller and Associate Director, Accounting & Reporting
Toronto Metropolitan University
Toronto, ON
- Full-time
…leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and…
Added 2 hours ago
NH
Clinical Manager, Medicine
Niagara Health
St. Catharines, ON
- Temporary
…teams, planning and decision making. Reporting to the Program Director for Medicine, the successful individual will be responsible for operational management of the medicine respirology…
Added 2 hours ago
SF
Legal Counsel
Soletanche Freyssinet
Burnaby, BC
- Full-time
…Execution, and Innovation. Our values Respect, Accountability, Excellence, and Curiosity set the standard for how we advise, challenge, collaborate, and…
Added 3 hours ago
PH
MRI Tech, Medical Imaging - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Part-time
…absence, and performance appraisals; makes recommendations to the Director on how services may be…
Added 4 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 4 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM…
Added 4 hours ago
SF
Legal Counsel
Soletanche Freyssinet
Burnaby, BC
- Full-time
…Execution, and Innovation. Our values Respect, Accountability, Excellence, and Curiosity set the standard for how we advise, challenge, collaborate, and…
Added 5 hours ago
V
Legal Counsel
VINCI
Burnaby, BC
- Full-time
…Execution, and Innovation. Our values Respect, Accountability, Excellence, and Curiosity set the standard for how we advise, challenge, collaborate, and…
Added 5 hours ago
NB
Quality Integrator
National Bank of Canada
Montreal, QC
- Full-time
…be part of a multidisciplinary team and report to the Senior Director, Delivery and Governance. Our team stands out through its collaborative mindset, strong technology delivery expertise,…
Added 6 hours ago
B
Leader, Operations
Bombardier
Dorval, QC
- Full-time
Ensure continuous improvement using operational excellence concepts and the problem-solving process.

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and continuously improve global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and the maintenance of SOPs and supporting documentation. Track training completion and effectiveness, ensure materials are accurate and audit-ready, and contribute to improvements while escalating training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration
Fund Administration

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning And Development
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Onboarding
Learning Content
Standard Operating Procedures
Training Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Operational Excellence
Audit Readiness
Digitisation
Global Training Programmes
CIPD
Train-The-Trainer
Instructional Design

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