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NH
Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and…
Added 14 mins ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 14 mins ago
Sales Associate-Retail
Roots
Vaughan, ON
Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.
Added 14 mins ago
Sales Associate-Retail
Roots
Oshawa, ON
Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.
Added 14 mins ago
Sales Associate-Retail
Roots
Pickering, ON
Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.
Added 14 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Saskatoon, SK
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Ottawa, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Port Elgin, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitimat, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 14 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Summerland, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 14 mins ago
SD
Pharmacist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 14 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 14 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Humboldt, SK
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Lethbridge, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 14 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Blainville, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 14 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 14 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 14 mins ago
SD
Cashier, Hourly Part Time Day
Shoppers Drug Mart
Chilliwack, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Red Deer, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Airdrie, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and continuously improve global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and the maintenance of SOPs and supporting documentation. Track training completion and effectiveness, ensure materials are accurate and audit-ready, and contribute to improvements while escalating training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration
Fund Administration

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning And Development
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Onboarding
Learning Content
Standard Operating Procedures
Training Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Operational Excellence
Audit Readiness
Digitisation
Global Training Programmes
CIPD
Train-The-Trainer
Instructional Design

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