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Added 8 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
Ability to effectively communicate with senior leaders both with customers & internally.
Added 8 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
Ability to effectively communicate with senior leaders both with customers & internally.
Added 8 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
Ability to effectively communicate with senior leaders both with customers & internally.
Added 8 mins ago
CI
Senior Lease Analyst (6-Month Contract)
Colliers International
Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.
Added 8 mins ago
Maintenance Manager
Optima Living
Edmonton, AB
…personal mission has grown into one of Western Canada’s leading senior living and continuing care…
Added 8 mins ago
Survey Manager
Infrastructure Ontario
Toronto, ON
Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public…
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Manager, Business Continuity
BMO
Toronto, ON · YNG
- Full-time
Provides guidance & support to senior leaders on the development of Business Continuity recovery plans. Ensures plan maintenance and governance activities are completed in alignment with…
Added 8 mins ago
STEM Manager – Thunder Bay Community Engagement
Science North
Thunder Bay, ON
…partnerships in Northwestern Ontario and will involve both strategic development and day-to-day management. You will undertake event management and scheduling and delivery of programs that…
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SENIOR COMMERCIAL ACCOUNT MANAGER - Kitchener
BDC
Kitchener, ON
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 8 mins ago
AG
Account Manager, Client Engagement & Adoption
Altus Group
Toronto, ON
- Full-time
…management, and commercial strategy. You will gain exposure to senior stakeholders, collaborate across multiple business functions, and build the skills needed to pursue broader…
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YI
Account Manager (Client Success & Growth)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Added 8 mins ago
YI
Client Success Manager - Bilingual (French & English)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Added 8 mins ago
KP
Temporary Literacy Basic Skills (Get Set Program)/ Prior Learning Assessment and Recognition (PLAR) Instructor
Kawartha Pine Ridge District School Board
Peterborough, ON
- Temporary
Provide learners with five LBS services: Information and Referral, Assessment, Learner Plan Development, Training and Follow up, and track, assess and record learner’s progress.
Added 8 mins ago
SC
Programmer Analyst - Permanent (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
3-year College diploma in Computer Science, Software Development, Database development & administration, or a related field.
Added 8 mins ago
K
Group Design Supervisor
Klick
Toronto, ON
- Full-time
…stakeholders, this role balances hands-on design with the direction and development of other designers. The role partners with Creative leadership, copy, client services, and…
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K
Associate Director, Broadcast Creative Producer
Klick
Toronto, ON
- Full-time
…broadcast, video, and integrated content from early creative development through final asset delivery. Working closely with Creative, Client Services, Project Management, internal…
Added 8 mins ago
S
Chief Information Officer
SaskTel
Regina, SK
- Full-time
You have assembled 15+ years of progressive technology leadership experience, including significant time at the senior-executive level, and a history of modernizing legacy environments,…
Added 8 mins ago
CI
Gen AI Developer --SINDC6104660
Compunnel Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a highly skilled Gen AI Developer with extensive experience in application development and a strong background in leading cross-functional programs within regulated…
Added 8 mins ago
CL
Property Adjuster, HYBRID- Markham, ON, Canada
ClaimsPro LP
Markham, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast
Added 8 mins ago
BI
Analyste principal, Implantation Epicor / Senior Analyst, Epicor Implementation
Balcan Innovations Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…projet et assurerez la liaison entre les parties prenantes des services opérationnels, informatiques et financiers. Vous contribuerez à définir, configurer, tester et déployer les processus…
Added 8 mins ago
IS
DevOps Platform Engineer (Terraform/EKS/AWS)
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Need a senior developer who understand SageOps and container management - Dealing with container images, versioning, branching, integration with CI/CD.
Added 23 mins ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union…
Added 23 mins ago
Senior Software Engineer – Android contract
KEV Group
Toronto, ON
We are seeking a Senior Software Engineer to help build and evolve our Android-based Point-of-Sale (POS) platform. This role is approximately 70% Android development and 30% backend…
Added 23 mins ago
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Director, Health and Safety
B2GOLD
Vancouver, BC
- $245,000 to $300,000 CAD / year
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Canada, Mali, Namibia and the…
Added 23 mins ago
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Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Design, deliver, and continuously improve global operations training programmes and learning materials, including onboarding, instructor-led and virtual sessions, and the maintenance of SOPs and supporting documentation. Track training completion and effectiveness, ensure materials are accurate and audit-ready, and contribute to improvements while escalating training-related risks and capacity concerns.

Requirements

A bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline is required, along with at least four years of Fund Administration or Investor Operations experience. Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or instructional design certification, are desirable.

Skills

Operations Training
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Learning Content Development
Standard Operating Procedures
Training Documentation
Training Metrics
Learner Feedback
Regulatory Compliance
Operational Excellence
Onboarding
Continuous Improvement
Stakeholder Collaboration
Fund Administration

Benefits

Hybrid Working
Learning And Development

Visa sponsorship

Not detected in the job text

Keywords

Fund Administration
Investor Operations
Operations Training
Learning And Development
Training Programme Design
Training Delivery
Instructor-Led Training
Virtual Training
Onboarding
Learning Content
Standard Operating Procedures
Training Documentation
Training Completion Tracking
Learner Feedback
Training Effectiveness Metrics
Regulatory Requirements
Operational Excellence
Audit Readiness
Digitisation
Global Training Programmes
CIPD
Train-The-Trainer
Instructional Design

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