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Added 9 mins ago
SC
Health Care Aide
Shepherd's Care Foundation
Vanguard, SK
- Part-time
Health Care Aides provide support, advocacy, and choice to residents and their families to ensure the highest quality of resident focused care. As members of the clinical care team, the…
Added 9 mins ago
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GIS Coordinator
GeoCareerGo
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- $76,288 to $86,691 CAD / year
- Full-time
…Asset Management Supervisor, the successful candidate will support GIS data management, spatial analysis, mapping, application development, and municipal asset…
Added 24 mins ago
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- Part-time
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Bonnyville, AB
- Part-time
· Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
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AC
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Laval, QC
- $38 to $45 CAD / hour
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Beauty Specialist, Hourly Part Time Flexible Shifts
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Ability to conduct sit down makeup and skincare consultations and demonstrate application
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- Full-time
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates…
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Operations Coordinator
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Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
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Added 24 mins ago
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- $21.63 to $24.04 CAD / hour
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Support purchasing activities by working through incoming orders and related documentation.
Added 39 mins ago
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Added 39 mins ago
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Software Engineer
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- Full-time
…develop, and maintain backend services and internal tools that support inventory management, refurbishment workflows, e-commerce operations, and customer-facing applications. Daily…
Added 39 mins ago
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Building reports and visualisations to support decisions across the business
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Digital Marketing Specialist / Spécialiste en marketing numérique
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Support paid digital advertising initiatives across Google Ads and Meta Ads, evaluating results and identifying opportunities to improve campaign effectiveness.
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Group Finance Manager, Canada Enterprise Team
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Toronto, ON
- Full-time
…each group. Manages financial plans, budgets, and forecasts to support strategic…
Added 54 mins ago
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Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
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Added 54 mins ago
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Financial Services Representative ll
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…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 54 mins ago
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DCN Project Cost Analyst
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SLB is seeking a motivated Cost Controller to support our Data Center infrastructure solutions business.
Added 54 mins ago
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DCN Document Controller
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Support consistent application of document control standards and numbering conventions
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DCN Project Controls System Analyst
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MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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