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Added 22 mins ago
AH
Speech Language Pathologist II
Alberta Health Services
Edson, AB
- Part-time
…promotion, identification, assessment, intervention, and case management. You will participate in the planning, coordination and delivery of rehabilitation services in collaboration with…
Added 22 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 22 mins ago
F
Technology and Product Co-founder - AI for SEC/FINRA Compliance
FutureSight
Canada
- Internship
…Initial work is underway; you will own final design and platform…
Added 22 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Edson, AB
- Full-time
…physicians, and interdisciplinary team, the Team Lead supports the delivery of safe, high-quality patient care through clinical leadership, staff coordination, scheduling, quality…
Added 22 mins ago
F
Technology and Product Co-founder - AI for SEC/FINRA Compliance
FutureSight
Canada
- Internship
…Initial work is underway; you will own final design and platform…
Added 22 mins ago
TO
Deputy CAO
Town of Peace River
Peace River, AB
- Full-time
…strengthen effective governance practices and support the effective delivery of municipal…
Added 22 mins ago
BT
Designated Professional
Baker Tilly Canada
North Bay, ON
- Full-time
Manage engagement workflow, timelines, and resources to ensure smooth and sustainable delivery.
Added 22 mins ago
IG
Global Head of Digital Strategy & Transformation
Ingenio Global
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…solutions that improve efficiency, client experience and service…
Added 37 mins ago
CN
Director, Marketing Partnerships Lead – NBA Canada
CAN NBA Canada
Toronto, ON
- Full-time
The Marketing Partnerships Lead is responsible for leading the end-to-end management of the NBA’s commercial partners across the region.
Added 52 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Drumheller, AB
- Part-time
…key role on the interdisciplinary team, collaborating in the delivery of holistic, client and family centre care. Your role will require you to work independently in client homes, lift and…
Added 52 mins ago
AH
Speech Language Pathologist II
Alberta Health Services
Bonnyville, AB
- Full-time
…promotion, identification, assessment, intervention, and case management. You will participate in the planning, coordination and delivery of rehabilitation services in collaboration with…
Added 52 mins ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
…clinical and operational leadership to support the effective management of Emergency Inpatients (EIPs) and patient flow across the emergency and inpatient care continuum. Working in a…
Added 52 mins ago
AH
Nurse Practitioner - Locum
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…collaboration ensuring safe, seamless coordination approach to care delivery. This position offers additional incentives, including: a premium payment per hour for hours worked,…
Added 52 mins ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
…clinical and operational leadership to support the effective management of Emergency Inpatients (EIPs) and patient flow across the emergency and inpatient care continuum. Working in a…
Added 52 mins ago
AH
Food Service I
Alberta Health Services
Medicine Hat, AB
- Part-time
…training are preferred. Strong communication, teamwork, time management, and customer service skills. Ability to work independently in a fast-paced…
Added 52 mins ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Program Manager, System Solutions and Data Management, this position is responsible for researching, planning, developing, and implementing data warehousing, business…
Added 52 mins ago
AH
Physiotherapist II
Alberta Health Services
Ponoka, AB
- Full-time
…day-to-day operations of an assigned service area and monitor care delivery, identify service needs, assist with caseload management, complete chart audits, and provide follow-up and…
Added 52 mins ago
AH
Nurse Practitioner - Locum
Alberta Health Services
Calgary, AB
- Part-time
…collaboration ensuring safe, seamless coordination approach to care delivery. This position offers additional incentives, including a premium payment per hour for hours worked,…
Added 52 mins ago
GE
Buffet Cook - PM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
A Post Secondary education in a recognized Hospitality or Culinary Management program would be an asset.
Added 52 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…standards, coordinating resources, establishing goals for client delivery, and evaluating outcomes. In addition, this position provides case management as well as direct client care that…
Added 52 mins ago
AH
Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…for the comprehensive operational coordination and day-to-day management of an assigned portfolio of alternate healthcare providers across multiple acute care sites and clinical services…
Added 52 mins ago
GE
Blaze Bar & Grill Line Cook - AM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…also be asked to clean kitchen equipment, organize produce delivery, train a new cook and complete inventories as required. They should expect to stand all day and work long hours in a hot…
Added 52 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Pulmonary Diagnostic and Specialty Clinics in the development and delivery of care to all patients and families involved. Under the direction of the Management Team for Pulmonary…
Added 52 mins ago
AH
Food Service II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…regulating agencies and the health care facility. Performs inventory management, operates feeding preparation equipment, maintains sanitation in the feeding preparation room, performs…
Added 52 mins ago
GE
Blaze Bar & Grill Line Cook - PM 5pm_ 1:30am
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…also be asked to clean kitchen equipment, organize produce delivery, train a new cook and complete inventories as required. They should expect to stand all day and work long hours in a hot…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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