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Added 10 mins ago
W
Associate - Economic Substance
Waystone
Waterloo, ON
- Full-time
…institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its…
Added 2 hours ago
CH
Sanctuary Program Manager /
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
…philosophy, and policies of Covenant House. Together with the Director, Complex Care, supports strategic planning, and explores program growth…
Added 3 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…banking centre and advisor channels. Reporting to the Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports…
Added 3 hours ago
H
Manager Financial Planning Capital
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director, Corporate Reporting, the Manager is responsible for contributing to the development, and achievement of, strategy, by…
Added 3 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…banking centre and advisor channels. Reporting to the Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports…
Added 4 hours ago
AC
Events Services Manager
Aramark Canada
Ottawa, ON
- Full-time
The Event Services Manager is responsible for planning all aspects of a client's event including the following:
Added 5 hours ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
health care services such as mental health, pharmacy, telemedicine, and chronic
Added 5 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
…our Sales Office. Looking for a licensed Funeral Pre-Planning Director to join our…
Added 5 hours ago
BH
Manager, Speciality Pharma Nurse
Bayshore HealthCare
ON · Ontario, Canada
- Contract
…under the direction of the Senior Operations Manager, Nursing Services BSRx is accountable for the day-to-day BSRx nursing and administrative operations, general oversight, and leadership…
Added 5 hours ago
G
Director, Product - Insurance
GreenShield
Toronto, ON
- Full-time
…benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit…
Added 5 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
…funerals and discussing pre-arranging cemetery products and services in the…
Added 6 hours ago
Delivery Manager, Wealth Management
Scotiabank
Toronto, ON
…workstreams, including initiatives related to advisor enablement, client experience, operational efficiency, regulatory change, or platform modernization, for projects up to $20MM in…
Added 6 hours ago
HD
Human Resources Coordinator
Hotel Dieu Shaver Health and Rehabilitation Centre
St. Catharines, ON
- Internship
Reporting to the Director, Human Resources, the Human Resources Coordinator plays an integral role in supporting the delivery of Human Resources services within a dynamic healthcare…
Added 8 hours ago
A
Senior Compensation Specialist
ATB
Remote, Canada
- Full-time
- Remote
…drive business success. Reporting directly to the Managing Director of Compensation, this high-impact role is designed for a seasoned total rewards professional who understands the unique…
Added 8 hours ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 8 hours ago
S
DCN Project Director
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Director to lead the delivery of a Data Center project location consisting of multiple buildings and associated infrastructures…
Added 8 hours ago
Financial Collections Officer
Department of Government Services
St. John's, NL
Department: Department of Government Services
Added 8 hours ago
RP
Director, Human Resources - CAN
RESA Power
Calgary, AB
- Full-time
The Director of Human Resources, Canada leads RESA’s Canadian HRBP function, supporting approximately 600+ employees across operations from British Columbia and Alberta through Saskatchewan…
Added 9 hours ago
AA
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus Aircraft
Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un Chef de projet entrée en service pour rejoindre notre équipe Service client basée à Mirabel (Québec, Canada).
Added 9 hours ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 9 hours ago
MT
Head of Performance Marketing
Mafra Talents
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Our client is a well-established private education provider working with young children and their families. With a growing network of locations across Canada and the United States, they are…
Added 9 hours ago
FH
Clinical Nurse Specialist (CNS) - Pediatric Population
Fraser Health
BC · Fraser Health, British Columbia
- Full-time
…designated clinical program as determined/assigned by the Executive Director, Clinical Operations. Provides leadership and focuses on improving client outcomes and quality of care by…
Added 10 hours ago
Manager, Speciality Pharma Nurse
Bayshore
ON
…under the direction of the Senior Operations Manager, Nursing Services BSRx is accountable for the day-to-day BSRx nursing and administrative operations, general oversight, and leadership…
Added 10 hours ago
Interim Store Director (10 Month Contract)
Sephora
Calgary, AB
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 10 hours ago
DO
Portfolio Liaison, LFP
Doctors of BC
Vancouver, BC · BC
- Full-time
Reporting to the Director, Economics the Portfolio Liaison, LFP provides strategic oversight, coordination, and leadership for the LFP portfolio, ensuring alignment with the priorities and…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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