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Added 21 mins ago
SA
Finance Manager
Société Alzheimer Society Sudbury-Manitoulin North Bay & Districts
West Nipissing, ON
- Full-time
Post-secondary education in Accounting, Finance, Business Administration or a related discipline.
Added 50 mins ago
T
Regional Sales Manager
Tenaquip
Mississauga, ON
- Full-time
Proven success in sales and business development.
Added 50 mins ago
SH
Utilization Facilitator (N4) - Bed Utilization
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
S
Engineering Manager, Services
Slice
Canada
- Full-time
…marketing, and order management and more time growing their business. They remain independent, but never…
Added 1 hour ago
NB
Senior Director Benefits Governance
National Bank of Canada
Montreal, QC
- Full-time
As Senior Director, Benefits Governance, you define the strategic direction and oversee the evolution of the Bank’s employee benefits offering. As a recognized leader in the field, you act…
Added 1 hour ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Montreal, QC
- Full-time
The Financial Resource Management team partners closely with Capital Markets traders and Business Heads to advise on optimal allocation of financial resources. The team oversees business…
Added 1 hour ago
NB
Project Director
National Bank of Canada
Montreal, QC
- Full-time
…sector, you will be part of a large team and report to the Senior Director, Delivery and Governance. Our team stands out for its strategic role in delivering large-scale initiatives, its…
Added 1 hour ago
G
Director / Partner - Business Tax
Gravita
London, ON · Bristol-London, ON
- Full-time
As a Director or Partner within our Business Tax team, you will play a pivotal role in shaping and growing one of Gravita's key strategic service lines. Working with ambitious owner-managed…
Added 1 hour ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
challenges related to growth through acquisitions and the standardization of practices. It is a careerdevelopment springboard toward a Director, Internal Audit position.
Added 1 hour ago
NB
Associate Director, Execution, National Client Group
National Bank of Canada
Toronto, ON
- Full-time
Based in Toronto, Ontario, and reporting to the Director & Team Lead, Credit Execution, NCG, you will be responsible for preparing and presenting credit recommendations, managing a complex…
Added 3 hours ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
Lead the creative vision and execution of video and content strategy across Onni Group's full business portfolio, including real estate development and sales, commercial and rental…
Added 5 hours ago
A
Business Lead (Senior Account Director / Group Account Director) Vancouver - Toronto - LA
Akcelo
Vancouver, BC
- Full-time
Among other key roles, we are looking for a strategic, creatively driven and highly commercial Business Lead (Senior Account Director/Group Account Director) to join our growing Vancouver…
Added 5 hours ago
SQ
Senior Consultant, Strategy, Sunlife Health
Sunlife Québec
Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 5 hours ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director of Surgical Operative Care, the Manager is responsible for creating operational lines of sight that connect to the…
Added 6 hours ago
CG
Director of Strategic Partnerships
CDC Global Solutions
Toronto, ON
- $180,000 to $210,000 CAD / year
- Full-time
Partner with business development and scientific leadership to expand successful client relationships into larger, longer-term collaborations.
Added 6 hours ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
…responsible for the overall leadership, performance, and continued development of ARC Restaurant and Lounge as well as supporting In Room Dining. This role works closely with the General…
Added 6 hours ago
A
Business Lead (Senior Account Director / Group Account Director)
Akcelo
Vancouver, BC
- Temporary
Among other key roles, we are looking for a strategic, creatively driven and highly commercial Business Lead (Senior Account Director/Group Account Director) to join our growing Vancouver…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
HS
Senior Director Sales & Marketing
HappyGlobal Service
Toronto, ON
- Full-time
The Senior Director, Sales & Marketing is a senior commercial leader responsible for accelerating Canada revenue growth, market penetration, and commercial capability build-out in a…
Added 6 hours ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 6 hours ago
Quality Improvement Consultant
Health Sciences North
Sudbury, ON
Under the general direction of the Director, Quality and Patient Relations.
Added 6 hours ago
Quality Improvement Consultant
Health Sciences North
Sudbury, ON
Under the general direction of the Director, Quality and Patient Relations.
Added 6 hours ago
Utilization Facilitator (N4) - Bed Utilization
Winnipeg Regional Health Authority
Winnipeg, MB
…health services and supports centralized administrative and business functions for Manitoba health…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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