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Added 11 mins ago
CC
Head of Sales
Citation Canada
Toronto, ON
- Full-time
Partner closely with Marketing to jointly own acquisition funnel performance, ensuring alignment on lead generation, lead quality, appointment volumes and conversion.
Added 56 mins ago
EI
Brand Protection Advisor I
Ecolab Inc.
Saskatoon, SK
- Full-time
…experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as…
Added 1 hour ago
L
Commercial Head – Southeast Asia
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Champion value-based selling, connecting fermentation performance and technical services to measurable improvements in customer efficiency, product quality, and profitability.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…Kelowna. Our modern, well-established clinic prioritizes high-quality patient care and a sustainable work-life balance in a supportive, collaborative…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…Kelowna. Our modern, well-established clinic prioritizes high-quality patient care and a sustainable work-life balance in a supportive, collaborative…
Added 1 hour ago
A
Senior Analyst, Balance Sheet Strategy (12 Month Term)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Model Maintenance & Governance: Partner closely with the Model Risk Management team on the validation process and ensure compliance with governance standards.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 1 hour ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 1 hour ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 2 hours ago
FC
ENGINEERING LEAD POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Oversee the build and construction - design reviews, technical quality, and confidence that what is delivered matches what was designed.
Added 2 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…senior leaders prioritize investments and maximize value. You’ll partner with Crew Leads, Product Owners, Squads, Finance, and other Centres of Excellence to advance strategic priorities.…
Added 2 hours ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 hours ago
H
Manager Financial Planning Capital
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
committed to quality, safety and striving towards zero harm
Added 2 hours ago
H
Legal Counsel
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Commitment to quality, safety, and improvement striving towards zero harm
Added 2 hours ago
RAS Senior Associate
Reckitt
Mississauga, ON
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Added 2 hours ago
D
Senior Forward Deployed Engineer
Didero
Toronto, ON
- Full-time
…procurement, ERP, finance, and operational platforms. You will also partner closely with Product, Engineering, Customer Success, and Forward Deployed teams to ensure customer deployments…
Added 2 hours ago
V
Accommodation Operational Lead
VMCH
Mulgrave, NS
- Full-time
Bring your leadership skills and commitment to quality support to a role focused on resident wellbeing, strong teams and effective accommodation services.
Added 2 hours ago
J
Category Lead, Capital Equipment (CAPEX)
Jobgether
Canada
- $140,700 to $173,100 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Category Lead, Capital Equipment (CAPEX) based in Canada.
Added 3 hours ago
DC
Marketing & Communications Director
Decor Cabinets Ltd
Morden, MB
- Full-time
Champion Decor's brand and reputation. Ensure our brand reflects who we are, what we stand for, and the quality and craftsmanship behind our products. Partner with leaders across the…
Added 3 hours ago
T
Chief Operating Officer
Trioworld
Ajax, ON
- Full-time
TWNA has been at the forefront of innovation and development in the film industry with our commitment to providing high-quality products and superior customer satisfaction.
Added 3 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…senior leaders prioritize investments and maximize value. You’ll partner with Crew Leads, Product Owners, Squads, Finance, and other Centres of Excellence to advance strategic priorities.…
Added 3 hours ago
Coordinator, Construction Services
Defence Construction Canada
BC
Ensure quality standards are met, in line with corporate and Client-Partner expectations
Added 3 hours ago
SC
chef de quart - Store# 61239, AUT 20 & CH HERRON
Starbucks Coffee Company
Dorval, QC
- Full-time
…by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling…
Added 3 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Partner with hiring managers to understand workforce needs and develop effective recruitment strategies.

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

Apply About employer

More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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