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Added 3 mins ago
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ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
…with ServiceNow, our leadership and client service partners, Senior Executives in target companies, to identify opportunities that will generate top-line…
Added 3 mins ago
BO
Senior Developer, Dynamics 365 and Power Platform
Bank of Canada
Toronto, ON
- Full-time
As a Senior Developer, you will design, build, test, and deliver modern applications and services supporting the Stablecoin and Consumer-Driven Banking mandates. Working within an Agile…
Added 3 mins ago
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Consultant, Analytic Insights
Deloitte
Toronto, ON
- Full-time
Comfortable participating in client meetings, working sessions, and presentations, and contributing to discussions with senior stakeholders.
Added 3 mins ago
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Senior Consultant, Deal Transformation & Post Merger Integration
Deloitte
Toronto, ON
- Full-time
…clients to ultimately realize the financial benefits. Typically, Senior Consultants are responsible for a workstream, ensuring that the results committed to our clients are delivered…
Added 3 mins ago
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Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
Deliver concise product updates, metrics, and demonstrations to senior leadership and external stakeholders.
Added 3 mins ago
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Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- Full-time
Proven experience in a senior financial analysis role with responsibility for reporting, planning, and performance review.
Added 3 mins ago
A
Ingénieur principal ou ingénieure principale / responsable technique
Alithya
Pickering, ON
- Full-time
As a Senior Engineer and Technical Lead, you'll join our Engineering Sub-Division, a multidisciplinary team focused on delivering innovative engineering solutions and professional services.…
Added 3 mins ago
BS
Digital Marketing & Ecommerce Manager (French Asset)
Bilingual Source
Oshawa, ON · Greater Oshawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Contract
You'll also coordinate with supporting team members, external partners, and senior stakeholders to keep projects moving and ensure effective execution.
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Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Added 3 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Toronto, ON
- Full-time
Join Central 1 as a Senior Sourcing Manager and play a key role in shaping how we manage our most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide…
Added 3 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $134,000 CAD / year
- Full-time
Join Central 1 as a Senior Sourcing Manager and play a key role in shaping how we manage our most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide…
Added 3 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $130,000 CAD / year
- Full-time
Join Central 1 as a Senior Sourcing Manager and play a key role in shaping how we manage our most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide…
Added 3 mins ago
D
Senior Consultant or Manager, Zero Trust Architecture
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant or Manager in our Zero Trust practice, you will be a trusted advisor to Deloitte clients as they modernize how they secure access for their users, devices,…
Added 3 mins ago
FC
Principal Designer- Material Handling
Fluor Corporation
Calgary, AB
- Full-time
Operating under detailed instructions and technical guidance from senior engineers, the purpose of this position is to provide the essential technical knowledge and perform the work listed.…
Added 3 mins ago
Assistant Controller - PFC Canada
PACCAR
Mississauga, ON
Apply knowledge of accounting and reporting processes, engage with other senior management team in implementing accounting interfaces or new products, systems and processes
Added 3 mins ago
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Sr AI Architect
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…the executive level - working closely with CIOs, CTOs, and senior business leaders to help shape and articulate the enterprise AI strategy. You will connect business goals, priorities, and…
Added 4 mins ago
TH
Senior Talent Acquisition Recruiter
Talent Harbour
Vancouver, BC
- $60,000 to $150,000 CAD / year
- Full-time
This is a senior, client-facing recruitment position where you will have access to established business from the beginning.
Added 4 mins ago
PF
Assistant Controller - PFC Canada
PACCAR Financial Corp.
Mississauga, ON
- Full-time
Apply knowledge of accounting and reporting processes, engage with other senior management team in implementing accounting interfaces or new products, systems and processes
Added 4 mins ago
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Manager, Strategic & Technology Change - Organization & Work Transformation
Deloitte
Winnipeg, MB
- Full-time
Working closely with senior client leaders and multidisciplinary Deloitte teams, you will translate transformation objectives into practical change plans. Depending on the engagement, this…
Added 4 mins ago
JI
Bureau de la transformation numérique / Digital Transformation Office - Responsable de l’IA / AI Lead
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Baie-D'Urfé, QC
- Full-time
Added 4 mins ago
TH
Talent Sourcer & Recruiter - 180 Delivery
Talent Harbour
Vancouver, BC
- $60,000 to $95,000 CAD / year
- Full-time
…structured interviews, and deliver tight shortlists to our senior recruiters. This is not a business development or account management…
Added 19 mins ago
PI
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin in Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Project Technologist/Senior Project Technologist
Added 19 mins ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Internal Audit is replacing manual, spreadsheet-based processes with secure, real-time digital tools. As a Senior AI Engineer, you'll build the applications auditors use to plan, run, and…
Added 19 mins ago
O
Senior Analyst, Lease Accounting
OMERS
Toronto, ON · Head Office Toronto
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 19 mins ago
T&
Senior Project Manager
Turner & Townsend
Ottawa, ON
- Full-time
You are an expert Senior Project Manager looking for the next step or are currently undertaking a similar role in a similar environment; a highly regulated and complex operational…

MUFG Investor Services

Junior Associate Director, Operations Training

Toronto, ON, Canada

$68,250 to $100,100 CAD / year · Full-time

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Job details

Pay: $68,250 to $100,100 CAD / year
Job type: Full-time
Experience: 4+ years Fund Admin or Investor Operations experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About MUFG Investor Services:

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

This role is responsible for the design, delivery, and continuous improvement of operational training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate effectively, compliantly, and consistently, while supporting operational excellence, regulatory adherence, and strategic change initiatives

Support the onboarding of newly hired employees and the ongoing development and training of Operations staff.
Work in partnership with Operations teams to help improve the standard of operational training globally, ensuring content is high quality, engaging, audience-appropriate, and aligned to defined learning objectives. This includes supporting the rollout of global training programmes, digitisation of content, and alignment of operational training deliverables across regions.
Support the design, delivery, and ongoing maintenance of operations training programmes in line with business and regulatory requirements.
Deliver instructor-led and virtual training sessions for operational teams as required.
Assist in the development, review, and upkeep of training materials, SOPs, and supporting learning documentation.
Track and report on training completion, learner feedback, and training effectiveness metrics.
Ensure all training documentation is accurate, appropriately controlled, and audit-ready.
Contribute suggestions and improvements to training approaches, tools, and delivery methods.
Escalate training-related risks, issues, or capacity concerns to senior training leadership in a timely manner.

Qualifications

Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline
4+ years Fund Admin or Investor Operations experience
Professional training or learning qualifications desirable (e.g. CIPD, Train-the-Trainer, instructional design certification)

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 68250 - CAD 100100 - yearly

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More about this job

Responsibilities

This role is responsible for the design, delivery, and continuous improvement of operational training programs across global teams. It involves partnering with operations staff to ensure high-quality content, regulatory adherence, and effective onboarding of new hires.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least 4 years of experience in fund administration or investor operations. Professional training or instructional design qualifications are considered highly desirable.

Skills

Operational training
Instructional design
Fund administration
Investor operations
Training delivery
Content development
Regulatory compliance
Onboarding
Training metrics
SOP development
Virtual training
Audit readiness
Strategic change initiatives
Business analysis

Benefits

Hybrid working
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Training
Fund Administration
Investor Operations
Instructional Design
Regulatory Compliance
Onboarding
SOP
Training Metrics
Audit-ready
Business Analysis
Finance
Learning & Development
Hybrid Working
Operational Excellence
Global Operations

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