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Added 1 hour ago
MD
Sustainability and Public Health Engineer - Engineer Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: SUSTAIN PLAN & PR MGMT DIV / SPH Integration Unit
Added 2 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
…professionnel, de mobilisation, de fidélisation, de recrutement et d’intégration, en collaboration avec les ressources humaines et les directions…
Added 2 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Assist with troubleshooting, adjusting, maintaining, and repairing mechanical, hydraulic, pneumatic, and /or Electrical systems during assembly, testing, or integration stages
Added 2 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…(e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role…
Added 2 hours ago
L
Guest Experience Lead | Contract till June 2027 | Royalty Crossing Pop Up
lululemon
Charlottetown, PE
- Full-time
Added 2 hours ago
L
Responsable de l’expérience-invité (CONTRAT saisonnier) | Centre Eaton de Montréal
lululemon
Montréal-Ouest, QC
- Full-time
Participe au processus d’embauche du magasin, notamment au recrutement, à la sélection, aux recommandations liées à l’embauche, à l’orientation et l’intégration, et à la formation.
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent is also responsible for coordinating the integration of the clinical data obtained into different database platforms.
Added 3 hours ago
A
Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
L'objectif principal de ce rôle est l'intégration d'un nouveau logiciel CAO. Vous identifierez les besoins de l'entreprise et créerez des critères d'acceptation pour mettre en uvre le…
Added 3 hours ago
BT
Senior Staff Accountant, Tax
Baker Tilly Canada
Dartmouth, NS
- Full-time
Work-life integration (professional flexibility, working remotely opportunities, compressed work weeks, EFAP, etc.)
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 3 hours ago
MS
Design Lead
Modus Structures Inc
Crossfield, AB
- Full-time
Support site-specific design adaptations and ensure seamless integration of modules on-site.
Added 3 hours ago
AS
Chief AI Officer
Axial Search
Canada
- Full-time
Own the development and execution of the organization's AI strategy, including technology roadmap, capability building, and integration across business units
Added 4 hours ago
PI
Senior Analyst, Portfolio Management
PSP Investments | Investissements PSP
Montreal, QC
- Full-time
…tasks related to capital planning models, market and macro data integration, ESG and climate data processes, benchmarking, and scenario analysis. In parallel, the role contributes to…
Added 4 hours ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
…provides treatment interventions and community transition and…
Added 4 hours ago
IC
Compiler Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
Core LLVM expertise including hands-on experience building compilers or compiler components using the LLVM framework, including optimization passes, code generation, or frontend integration.
Added 4 hours ago
A
Tandem Engineering Group
Archinect
Windsor, ON
- Full-time
Designs projects and/or review architectural or engineering plans, specifications and contract documents to ensure compliance with codes, specifications and interdisciplinary integration.
Added 5 hours ago
SI
Q&A Tester
Securim Inc.
Ottawa, ON
- Contract
Execute and oversee test cycles, including end-to-end business process, role-based access, integration, reporting and regression testing.
Added 6 hours ago
C
ERP UI/UX Fiori Developer
Capgemini
Mississauga, ON
- Full-time
The UI/UX Fiori Developer is responsible for designing, developing, configuring, and supporting modern SAP user experience and cloud-based solutions across SAP S/4HANA and SAP Business…
Added 6 hours ago
NS
Indigenous Nurse Practitioner - Primary Health Care (Designated)
Nova Scotia Health Authority
Truro, NS
- Full-time
…dedicated space for cultural learning. A key feature is the integration of Western medical care with Mi'kmaw cultural teachings and heritage that aims to provide a safe and welcoming…
Added 6 hours ago
W
Data Scientist
Wiraa
Canada
- Full-time
We are seeking a skilled Developer to join our dynamic team in Ottawa, Canada. In this role, you will be directly involved in the development and maintenance of Ericsson’s extensive…
Added 6 hours ago
TG
SAP ABAP development
Tek Global
Toronto, ON
- Contract
Collaborate with Enterprise Architects, Functional Leads, and Integration teams
Added 6 hours ago
A
Quality Assurance Engineer
Accenture
Canada
- Full-time
Perform functional, regression, integration, and system testing.
Added 6 hours ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Act as a champion for evidence-based best practices, advocate for the use of technology and health information to improve clinical processes and ensure seamless integration of technology.

MUFG Investor Services

Senior Associate Director, Debt Services

Toronto, ON, Canada

$93,750 to $137,500 CAD / year · Full-time

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Job details

Pay: $93,750 to $137,500 CAD / year
Job type: Full-time
Apply by: Apr 27, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day operations to ensure service level agreements are met and quality is maintained. As a manager of people, this person has to be an effective leader and team builder to help foster healthy culture and staff development.

This role requires extensive technical knowledge of loan operations, documentation, and accounting. This person is the last line of review for sensitive deliverables and is often a source of knowledge and escalation point for internal matters. Possessing extensive technical ability and outstanding attention to detail imperative to supporting the team while ensuring quality.

The Senior Associate Director is a well-rounded professional with strong commercial acumen and communication skills. This client facing role will involve significant communication with external parties, including prospective clients, and representing our brand. Additionally, the SAD will respond to any client escalations from the operations team and navigate to a resolution. This role is critical to delivering the high level of service and satisfaction MUFG is known for in the industry.

Deliverables

Manage daily operations to ensure SLAs are met in an efficient manner
Perform reviews on setups and credit agreements, or any other deliverables, for the operations team
Manage client relationships and be a point of escalation
Manage ad hoc client requests to ensure completion
Be a leader in efficiency changes, embrace any technology updates and strive for continuous better working practices

Strategic Goals

Champion quality and continuous improvement
Participate in new service development and support new service rollouts
Participate in and manage projects to enhance the overall service offering

Budgeting and Reporting

Support and uphold a culture of control and compliance with company policy

Collaboration

Collaboration with internal operations groups, across multiple departments, to drive results
Management of personnel, including ongoing feedback, performance management, and recruitment

Qualifications

University or College business degree with a concentration in Accounting or Finance
Minimum 5 years’ experience in management
Minimum 8 years’ working experience in fund administration or relevant financial services in private credit
Relevant designation in accounting, finance, or management is an asset

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

This is a backfill position.

MUFG is an equal opportunity employer.

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More about this job

Responsibilities

Lead the operations team and manage client relationships, ensuring service level agreements, quality standards, and client requests are handled effectively. Review sensitive operational deliverables, resolve escalations, develop staff, and support service improvements, projects, and new service rollouts.

Requirements

Requires a business degree with a concentration in accounting or finance, at least five years of management experience, and at least eight years of experience in fund administration or relevant financial services in private credit. A relevant accounting, finance, or management designation is an asset.

Skills

Loan Operations
Fund Administration
Private Credit
Credit Agreement Review
Financial Accounting
People Management
Team Leadership
Performance Management
Quality Assurance
Operational Efficiency
Continuous Improvement
Project Management
Regulatory Compliance
Client Escalation Management

Benefits

Continuous Learning And Development
Work-Life Integration
Hybrid Working

Visa sponsorship

Not detected in the job text

Keywords

Asset Servicing
Fund Administration
Private Credit
Loan Operations
Credit Agreements
Financial Accounting
Client Relationships
Service Level Agreements
Operations Management
People Management
Performance Management
Recruitment
Quality Control
Compliance
Client Escalations
Continuous Improvement
Service Development
Project Management
Operational Efficiency
Financial Services

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