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Added 14 hours ago
AI
Senior Appian Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Design, develop, and maintain enterprise applications using the Appian low-code platform
Added 14 hours ago
Solutions Architect - Enterprise Content Management (ECM)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Proven experience as a Solution Architect, Lead Architect, or Senior Technical Lead.
Added 1 day ago
LI
Senior Appian Developer
LanceSoft, Inc.
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Added 1 day ago
PG
Appian Developer
Pacer Group
Toronto, ON
- $70 to $75 CAD / hour
- Contract
6–8 years of experience in Appian BPM & Appian Workflow, IDP and RPA.
Added 1 day ago
AI
Senior Appian Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Senior Appian Developer – BPM, Workflow, IDP & RPA
Added 1 day ago
AI
Appian Application Support Developer -L1/L2 - Appian
Apptoza Inc.
Toronto, ON
- Contract
Role: Appian Application Support Developer -L1/L2 - Appian
Added 12 days ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Experience with private markets systems such as Investran, Yardi, Appian, or similar fund administration and workflow platforms is preferred.
Added 12 days ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Experience with private markets systems such as Investran, Yardi, Appian, or similar fund administration and workflow platforms is preferred.
Added 1 month ago
LC
Senior Analyst, National Claims Compliance
Loblaw Companies Limited
Brampton, ON
- Full-time
We are seeking an experienced and detail-oriented Senior Analyst, National Claims Compliance, to support the management and resolution of claims across our retail and distribution network.
Added 2 months ago
JG
Appian Developer
J&M Group
Toronto, ON
- Full-time
Learns and applies support best practices| adheres to security and governance standards| and provides updates on assigned tasks and issues to senior team members.
Added 2 months ago
JG
Senior Appian Developer with AI
J&M Group
Toronto, ON
- Full-time
Ensures stability and reliability of Appian systems through RCA, AI-assisted diagnostics, and continuous improvement.
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global…
Added 4 months ago
JG
Senior Business Analyst
J&M Group
Toronto, Ontario
- Contract
We are seeking an experienced Business Analyst with expertise in Business Process Management (BPM) and the Appian low-code platform to support digital transformation initiatives. The…
Added 4 months ago
A
Senior Technical Consultant
Appian
Toronto, Ontario
- Full-time
We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian…
Added 1 month ago
Technical Delivery Lead (Managing Principal) - Wealth Management
Capco
Toronto, ON
You will partner closely with CIOs, CTOs, and senior business leaders, acting as a trusted advisor to shape technology strategy, architecture decisions, and transformation roadmaps.
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global…
Added 1 month ago
Senior Technical Consultant
Appian Corporation
Toronto, ON
We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian…
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global…

No more jobs.

MUFG Investor Services

Senior Associate, IT, Application Support Analyst (Core Banking)

Toronto, ON, Canada

$91,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $91,000 to $110,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 10, 2026

Original job description

Company Description

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

Job Description

MUFG Investor Services IT team is looking for a talented Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, our MUFG Automated Payment System, Global Payment System, MUFG Pay Stream and MUFG FX, in addition to integrated banking products.

You ideally have experience working with banking solutions. You will be responsible for the delivery of internal operations & support, interacting with external vendors, and be part of an internal team managing a portfolio of both in-house and vendor applications. You will play a crucial role of linking the business teams and the IT solutions group.

You Will:

Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global Payment System).
Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU.
Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes.
Document IT user procedures in Confluence around IT Change Management & business user procedures while effectively supporting user training.
Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
Interact with vendors of financial systems about technical issues and the coordination of enhancements.
Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
Coordinate development and enhancement of the platforms to increase automation and expand the utilization of features.
Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.

Qualifications

You Have:

Diploma/Degree in an appropriate IT discipline is preferred.
5+ years in a team responsible for providing analytical, technical support and administration of business banking applications.
Exposure and understanding of SWIFT products and messaging standards, ISO 20022,SQL Server, PL/SQL, Java and .Net applications.
Working knowledge of applications, systems, and application architecture.
Strong working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.
Exposure and understanding of Application/Database infrastructure setup and management.
An understanding of banking environment to bridge business requirements and IT solutions.
AWS Cloud Practitioner certificate

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.

Rank: Senior Associate

Employment Type: Permanent Full Time

Compensation: CAD 91000 - CAD 110000 - yearly

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More about this job

Responsibilities

The analyst will provide Level 2 incident and problem management support for core banking applications and coordinate technical deliverables with vendors. They will also act as a bridge between business teams and IT solutions to ensure high-quality service delivery and system enhancements.

Requirements

Candidates should have at least 5 years of experience in technical support for banking applications and possess strong knowledge of SDLC and ITIL standards. A degree or diploma in an IT discipline is preferred, along with proficiency in SQL, Java, .Net, and SWIFT messaging standards.

Skills

Core banking
Application support
Flexcube
SWIFT
SQL Server
PL/SQL
Java
.Net
ITIL
System development lifecycle
Incident management
Problem management
Automation
ISO 20022
Appian
AWS

Benefits

Learning and development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Core Banking
Application Support
Flexcube
SWIFT
MUFG Automated Payment System
Global Payment System
Appian
Incident Management
Problem Management
ITIL
SDLC
SQL Server
PL/SQL
Java
.Net
ISO 20022
AWS Cloud Practitioner
Banking Solutions
Automation
Change Management
Financial Systems
System Upgrades
Technical Support
Vendor Management
Audits
Regulatory Compliance

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