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Added 6 mins ago
Localization Technical Program Manager
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Calgary, AB
$115,000 to $149,000 CAD / year
Avetta is seeking a highly skilled Localization Technical Program Manager to set technical direction and serve as an embedded partner across Product, Engineering, UX/UI, Localization, and…
Added 6 mins ago
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Full-time
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…troubleshoot operational and management problems unique to an assigned…
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Added 21 mins ago
Implementation Consultant
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$75,000 to $86,000 CAD / year
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Added 22 mins ago
Advisor, IT Security and Risk Management - 24110G.ITQ.0005
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…will be the primary point of contact within their own specific area of…
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Provide regular cost and budget reports to the Operations Manager.
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Added 37 mins ago
Guest Services Representative
Westmont Hospitality Group
London, ON
Part-time
Reports any unusual occurrences or requests to the manager or assistant manager.
Added 37 mins ago
Physiotherapist
Grandview Children s Centre
Ajax, ON
$36.75 to $46.4 CAD / hour
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Under the general direction of the Clinical Manager, the Physiotherapist completes an assessment of clients referred to the physiotherapy service and identifies problem areas; establishes…
Added 37 mins ago
AVP Full Stack Java/Angular Developer
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Added 37 mins ago
Produce Manager
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Added 51 mins ago
2627-188 - Student Accessibility Specialist (PS4) - Burridge Campus
Jobbe
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Reporting to the Manager, Student Supports, and under the functional guidance of the Manager, Student Accessibility Services, you are accountable for leading accommodation planning and…
Added 51 mins ago
Outdoor Rink Staff (Part time)
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Sudbury, ON · Greater Sudbury, ON
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Added 51 mins ago
Assistant Park Superintendent
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
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$70,291 to $97,276 CAD / year
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Added 51 mins ago
LC Associate - 3 Month Contract - Associé(e) au centre logistique - contrat de 3 mois
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$19 CAD / hour
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Added 51 mins ago
Regional Clinic Performance Manager
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Our client is adding a new Regional Clinic Performance Manager to oversee their clinics in Edmonton and area. This is an opportunity to build a long-term leadership career with an…
Added 1 hour ago
Regional Leader, Hydro and Dams (Ontario & Atlantic)
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This position will be based out of one of our Ontario offices, ideally, Greater Toronto Area.
Added 1 hour ago
Transitions Specialist
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Other responsibilities dictated by the needs of the business in the area of onboarding and transition management.
Added 1 hour ago
Service Designer, Temporary
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A Bachelor's degree in Design, Human Computer Interaction, Human Factors, Psychology, or a related area is required. Graduate degree is preferred
Added 1 hour ago
Production Supervisor
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Full-time
Under the supervision of the Plant Manager, the purpose of this job is to provide leadership and support to the segment manufacturing team. This includes but is not limited to managing the…
Added 1 hour ago
2627-104 (b) - Student Services Counsellor, Personal and Career (PS5) - Pictou Campus
Jobbe
Stellarton, NS
Full-time
Reporting to the Manager, Student Services, with functional reporting to the Manager, Student Wellbeing, you will:
Added 1 hour ago
Maintenance Manager
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Monitors maintenance area expense budget and expenditures;
Added 1 hour ago
Merchandiser (Saint John, NB)
Match Retail
NB · Saint John, NB
$30 CAD / hour
Contract
Clean and organize the Nespresso area including machines, displays and tasting station.

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Jul 17, 2026

Apply About employer

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.

Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.

As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide process transformation by assessing current workflows, addressing inefficiencies and control gaps, and designing scalable future-state operating models. Modernize EUC/EUCC processes and analytics through governed data, dashboards, automation, performance metrics, and cross-functional delivery.

Requirements

Requires at least 7 years of experience in process transformation, analytics, or technology-enabled operational improvement, including at least 3 years leading teams, programs, or cross-functional initiatives. Candidates should have process engineering and analytics expertise, experience in regulated financial services, familiarity with Power Platform, Power BI, and ServiceNow, and a bachelor's degree in computer science or a closely related discipline, or equivalent education and experience.

Skills

Business Process Transformation
Process Engineering
Workflow Design
Operating Model Development
Process Mapping
Bottleneck Analysis
Control Design
Analytics
KPI Definition
Dashboard Design
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Process Engineering
Workflow Redesign
Process Mapping
Bottleneck Analysis
Control Design
Operating Models
End-User Computing
EUC/EUCC Governance
Analytics
KPI Definition
Dashboards
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance
Data Quality
Data Lineage
Quality Assurance
Testing and Validation
Automation
Risk Management
Regulatory Compliance
Audit Readiness
Financial Services
Operational Improvement
Stakeholder Engagement

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