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Added 9 mins ago
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Truro, NS
Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 9 mins ago
Procurement Coordinator (Tariff and Customs Compliance)
Walters Group
Hamilton, ON
Full-time
…administration. Working under the direction of the Procurement Manager, the Coordinator maintains accurate records, supports timely import and export transactions, identifies compliance or…
Added 9 mins ago
Dynamite - Sales Associate PT - Polo Park
Groupe Dynamite, Inc Garage
Winnipeg, MB
Part-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 9 mins ago
Key Holder - Jo Malone London - Parttime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 24 mins ago
Self Checkout Attendant
Walmart Canada
Port Coquitlam, BC
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 24 mins ago
Food and Beverage Manager
Aramark Canada
Belleville, ON
Full-time
Aramark Sports + Entertainment is looking to hire a Food and Beverage Manager to support the operations at the Belleville ? CAA Arena home to the Belleville Senators.
Added 24 mins ago
Deputy Manager - Dartmouth Boutique
Rowcroft Hospice
Dartmouth, NS
Internship
We’re looking for a warm and professional Weekend Deputy Manager to support our much-loved Dartmouth Boutique, set in the heart of the Dartmouth community. This is a wonderful opportunity…
Added 24 mins ago
Electrician – Facilities Management (Casual Position)
Saint Mary's University
Halifax, NS
Full-time
Under the direction of the Manager, Maintenance and Operations, the Electrician will:
Added 24 mins ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 39 mins ago
Facilities and Grounds Manager
Lacawac Sanctuary Field Station & Environmental Education Center
Sanctuary, SK
Part-time
The Facilities & Grounds Manager is responsible for ensuring that all guest lodging, event buildings, hospitality spaces, and surrounding grounds are clean, functional, safe, and fully…
Added 39 mins ago
Store Manager | Richmond Centre
lululemon
BC · British Columbia, Canada
Full-time
As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key…
Added 39 mins ago
Patient Flow Supervisor
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides on-site leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours…
Added 39 mins ago
Manager, Collections
Rogers Bank
Kawartha Lakes, ON · Fenelon Falls, ON
Full-time
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Added 39 mins ago
Restoration Project Manager
SERVPRO of Vacaville / Dixon
Toronto, ON · Greater Toronto Area, Canada
Full-time
Restoration Project Manager - $65K–$80K Base + Performance Bonus + Company Vehicle | SERVPRO
Added 39 mins ago
Network Edge Specialist
Provincial Health Services Authority
Burnaby, BC
Full-time
…changes of equipment related to network and telecommunication operations. Escalates problems to Manager according to established…
Added 39 mins ago
Project Manager
Willow Health
Remote, Canada
Full-time · Remote
AI, automation & agentic workflows: Leading the integration of AI agents and automation into Marketing operations, identifying opportunities, coordinating implementation, and driving…
Added 39 mins ago
Seasonal Delivery Driver Role - Hiring Now!
3SIGHT SERVICES LTD.
Rocky View No 44, AB · Rocky View County, Alberta
Full-time
Professional growth: We offer career growth opportunities such as moving into Lead Driver, Dispatcher, or Operations Manager roles, and professional development and training
Added 54 mins ago
Alberta Certified Journeyperson Hairstylist in Hinton
STRATEGIC TRADE CONSOLIDATED LLC
Hinton, AB
Full-time
Horse Ridge Ltd. is preparing to acquire and continue the operations of a long-established hair salon in Hinton, Alberta. Due to confidentiality obligations, the name of the salon will be…
Added 54 mins ago
Talent & Culture Coordinator
360.Agency
Montreal, QC
Full-time
Reporting to the Director, Talent & Culture, you will play a key role in day-to-day HR operations and employee support, while also contributing to recruitment, employee experience, and…
Added 54 mins ago
Survey Manager (Tunnel Construction Project)
Protecnium
Vancouver, BC
Full-time
…(www.protecnium.com/en). We are currently seeking a Survey Manager to join our team on a Tunnel Construction Project in Vancouver, Canada (on-site…
Added 1 hour ago
Building Manager
FirstService Residential Canada
Nanaimo, BC
Full-time
Regular interactions with tenants and the Property Manager to discuss the building operations, and to address concerns and issues;
Added 1 hour ago
Hospital Manager
P3 Veterinary Partners
Timmins, ON
Internship
…Timmins Animal Hospital has an amazing opportunity for a Hospital Manager interested in growing the practice for a community in need. If you're passionate about providing unparalleled…
Added 1 hour ago
Wealth Associate
National Bank of Canada
Quebec, QC
Full-time
Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
Added 1 hour ago
Creative Services Coordinator
National Bank of Canada
AB · Edmonton, AB
Full-time
…combines junior-level graphic design, production support, creative operations, and digital asset management. The successful candidate will manage the Creative Services inbox. They will…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Jul 17, 2026

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.

Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.

As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide process transformation by assessing current workflows, addressing inefficiencies and control gaps, and designing scalable future-state operating models. Modernize EUC/EUCC processes and analytics through governed data, dashboards, automation, performance metrics, and cross-functional delivery.

Requirements

Requires at least 7 years of experience in process transformation, analytics, or technology-enabled operational improvement, including at least 3 years leading teams, programs, or cross-functional initiatives. Candidates should have process engineering and analytics expertise, experience in regulated financial services, familiarity with Power Platform, Power BI, and ServiceNow, and a bachelor's degree in computer science or a closely related discipline, or equivalent education and experience.

Skills

Business Process Transformation
Process Engineering
Workflow Design
Operating Model Development
Process Mapping
Bottleneck Analysis
Control Design
Analytics
KPI Definition
Dashboard Design
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Process Engineering
Workflow Redesign
Process Mapping
Bottleneck Analysis
Control Design
Operating Models
End-User Computing
EUC/EUCC Governance
Analytics
KPI Definition
Dashboards
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance
Data Quality
Data Lineage
Quality Assurance
Testing and Validation
Automation
Risk Management
Regulatory Compliance
Audit Readiness
Financial Services
Operational Improvement
Stakeholder Engagement

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