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Added 9 mins ago
Manager, Program, Support & Compliance
County of Simcoe
Midhurst, ON
Full-time
The Manager, Program Support & Compliance provides strategic leadership and operational oversight for divisional governance practices, risk management, compliance, and quality assurance…
Added 9 mins ago
Clinical Educator - Nurse IV
Prairie Mountain Health
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Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 9 mins ago
International Office Coordinator
Employment Solutions - Sault College
Kirkland Lake, ON
Full-time
…learning spaces, whether they be our students, employees, or community members. We believe in investing in those who invest in us, constantly working to build a collaborative and friendly…
Added 9 mins ago
Manager, Indigenous Community Development
Douglas College
New Westminster, BC
Full-time
Reporting to the Associate Vice President, Student Affairs, the Manager, Indigenous Community Development is responsible for planning, implementing, and overseeing Indigenous community…
Added 24 mins ago
Cleaner - Temporary
Northview Residential REIT
Iqaluit, NU
Temporary
At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next…
Added 39 mins ago
Outreach Program Manager
The Salvation Army in Canada
Windsor, ON
Full-time
The Outreach Program Manager is responsible for leading and overseeing Outreach and Housing Programs, ensuring services are delivered effectively and in alignment with The Salvation Army's…
Added 39 mins ago
Validation Analyst 2
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…project launch and maintaining existing validated processes / programs at multiple sites as well as organizing and coordinating internal and customer approvals as…
Added 39 mins ago
Customer Service Representative
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
AB · Edmonton, AB
$40,000 to $50,000 CAD / year
Full-time
…minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in…
Added 39 mins ago
Front Office Manager
Delta Hotels and Resorts®
Halifax, NS
Full-time
At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in…
Added 39 mins ago
Associate Student Recruiter and Advisor, On-Campus
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
$5,692.25 to $8,179.5 CAD / month
Full-time
Reports to the Manager, On-Campus Recruitment in terms of overall strategy and operations. The position works closely in collaboration with: (a) Student Recruiter-Advisors, Recruitment…
Added 39 mins ago
Senior Personal Banker Trainee - Investing | Dorval
TD
Montreal, QC
Full-time
…the customer's needs; responsible for being present in the community for additional customer…
Added 55 mins ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity - configuration, integrations, data…
Added 55 mins ago
Line Supervisor (Westbrook)
Boston Pizza
Calgary, AB
Full-time
…organized, safe, and efficient kitchen. You’ll support the Kitchen Manager and management team while providing direction, coaching, and hands-on leadership to the line…
Added 55 mins ago
Corporate Accountant
Nova Scotia Power
Halifax, NS
Full-time
Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and…
Added 1 hour ago
Shop Manager
Applied Industrial Technologies - Canada
AB · Edmonton, AB
Full-time
…We currently have an immediate opening for a full time Shop Manager, Edmonton,…
Added 1 hour ago
Senior Financial Analyst – FP&A, Fuel
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Reporting to the Senior Manager, Fuel Finance, you will deliver accurate financial insights, improve reporting, and contribute to the development of planning and performance management…
Added 1 hour ago
Project Manager/Estimator, Service
Houle’s Plumbing Heating & Electrical Center
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$85,000 to $100,000 CAD / year
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We are recruiting for an energetic, business savvy, and driven Project Manager/Estimator, Service Projects to join our Service division in our Burnaby office. Here's how your role will…
Added 1 hour ago
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
$100,000 to $125,000 CAD / year
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The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.
Added 1 hour ago
Admissions Advisor - Kelowna Campus
Western Community College
Kelowna, BC
Full-time
Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 67 career…
Added 1 hour ago
Campus Manager - Kelowna Campus
Western Community College
Kelowna, BC
Full-time
Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 67 career…
Added 1 hour ago
CHILDCARE REGULAR STAFF
YWCA-Saskatoon
Corman Park No. 344, SK
$16.78 to $18.42 CAD / hour
The YWCA Saskatoon is a dynamic team dedicated to positively impacting the lives of women, their families, and the community. YWCA Saskatoon is a vibrant organization providing inclusive…
Added 1 hour ago
Manager, Product Management, Credit Cards & Unsecured Lending - Tangerine
Scotiabank
ON · Toronto, ON
Added 1 hour ago
Labourer-Carpenter
Fero International Inc
Hamilton, Ontario
Up to $27 CAD / hour
Full-time
…commercial/industrial, and residential sectors. We design and build community-oriented solutions, combining innovative industrialized construction processes with an industry-leading team, a…
Added 1 hour ago
Labourer
Fero International Inc
Hamilton, Ontario
Up to $24 CAD / hour
Full-time
…commercial/industrial, and residential sectors. We design and build community-oriented solutions, combining innovative industrialized construction processes with an industry-leading team, a…
Added 1 hour ago
Child Minder
Options Community Services
Surrey, BC
Up to $22.82 CAD / hour
Part-time · Temporary
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early…

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Jul 17, 2026

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.

Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.

As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide process transformation by assessing current workflows, addressing inefficiencies and control gaps, and designing scalable future-state operating models. Modernize EUC/EUCC processes and analytics through governed data, dashboards, automation, performance metrics, and cross-functional delivery.

Requirements

Requires at least 7 years of experience in process transformation, analytics, or technology-enabled operational improvement, including at least 3 years leading teams, programs, or cross-functional initiatives. Candidates should have process engineering and analytics expertise, experience in regulated financial services, familiarity with Power Platform, Power BI, and ServiceNow, and a bachelor's degree in computer science or a closely related discipline, or equivalent education and experience.

Skills

Business Process Transformation
Process Engineering
Workflow Design
Operating Model Development
Process Mapping
Bottleneck Analysis
Control Design
Analytics
KPI Definition
Dashboard Design
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Process Engineering
Workflow Redesign
Process Mapping
Bottleneck Analysis
Control Design
Operating Models
End-User Computing
EUC/EUCC Governance
Analytics
KPI Definition
Dashboards
Power BI
Microsoft Power Platform
Power Apps
Power Automate
ServiceNow
Data Governance
Data Quality
Data Lineage
Quality Assurance
Testing and Validation
Automation
Risk Management
Regulatory Compliance
Audit Readiness
Financial Services
Operational Improvement
Stakeholder Engagement

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