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Added 19 mins ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Utilize data analytics and reporting tools to support operational decision-making and performance improvement.
Added 35 mins ago
Integrated Revenue Analyst & Supervisor, Patient Accounting
Windsor Regional Hospital
Windsor, ON
Full-time
Lead cross-organizational working groups focused on revenue cycle improvement.
Added 35 mins ago
Manager, Collections
Rogers Bank
Kawartha Lakes, ON · Fenelon Falls, ON
Full-time
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Added 35 mins ago
Specialist Data Integration Data Analytics, Reporting & Evaluation
Provincial Health Services Authority
Vancouver, BC
Full-time
Advanced knowledge, and experience in application of best practices of data standards, database design, data architecture and modeling. Expertise in developing ETL solutions using SQL…
Added 35 mins ago
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and Azure cloud…
Added 1 hour ago
Staff Customer Experience Professional - Growth & Retention
Intuit
Toronto, ON
Full-time
…leadership and out to Sales, Marketing, and Product. You'll lead the creation of new expert-led and AI-powered experiences that use Intuit's ecosystem of products and services to drive…
Added 1 hour ago
Senior Account Manager, SEM
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Full-time
Taking on clients in month 1, you will build & optimize Google and Bing search campaigns for a roster of B2B, lead generation, and/or ecommerce clients across various industries
Added 1 hour ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
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…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Applications Engineer
Husky Technologies
Bolton, ON
Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 1 hour ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
…play an integral role in providing insightful and meaningful data on financial performance in order to facilitate decision making and strategic…
Added 2 hours ago
Director, Project Management & Business Analysis (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
…Project Management & Business Analysis. In this role, you will lead Global Security’s strategic program and project initiatives that impact multiple business functions, delivering strategic…
Added 2 hours ago
Staff AI Engineer (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
…systems and Large Language Model (LLM) applications. You will lead the development of next-generation AI technologies, establish technical standards across the team, and work with a team of…
Added 2 hours ago
Software Engineer – MLOPS
Ubisoft
Montreal, QC
Full-time
You will join the Player Data domain within Ubisoft’s Data Office, whose mission is to use data to support players throughout their journey in a safe and respectful environment.
Added 2 hours ago
Junior Software Developer
Bullet Trade Services
Guelph, ON
Contract
As a Junior Software Developer & AI Lead, you will:
Added 2 hours ago
Digital Education and Instructional Designer
Oxford International
Remote, Canada
$63,000 CAD / year
Full-time · Remote
…Compliance, the Digital Education & Instructional Designer is lead digital education and instructional designer for Oxford International Career Colleges. They are responsible for creating…
Added 3 hours ago
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
Full-time
Reporting to the Manager of Data Services, you will lead the development of enterprise GIS solutions, research and evaluate emerging technologies, contribute to GIS roadmap planning, and…
Added 3 hours ago
Application Security Consultant - SCA (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
Experience with data visualization or analytics tools
Added 3 hours ago
Principal Product Manager - Technical AI Solutions
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking a seasoned Principal Product Manager (individual contributor) to lead RBC's AI-powered conversational banking experience. In this role, you will be responsible for leading…
Added 3 hours ago
Senior Financial Analyst
Ontario Power Generation
Oshawa, ON
Full-time
The successful candidate will be tasked with taking a lead role in budgetary analysis, financial reporting, forecasting, maintaining critical information in OPG’s financial systems and…
Added 3 hours ago
Manager, Collections
Rogers Bank
Boisbriand, QC
Full-time
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview:

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities:

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education:

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.• As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.• As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide business process transformation initiatives to optimize workflows and modernize end-user computing environments. Collaborate with cross-functional teams to implement governed, scalable solutions while ensuring alignment with regulatory and risk requirements.

Requirements

Requires 7+ years of experience in business process transformation or technology-enabled operational improvement, including 3+ years of leadership experience. Candidates must possess strong process engineering skills and familiarity with financial services regulatory environments.

Skills

Business process transformation
Analytics
EUC/EUCC governance
Process engineering
Workflow design
Operating model development
Microsoft Power Platform
Power BI
ServiceNow
Data governance
Risk management
Compliance
Stakeholder engagement
KPI definition
Operational improvement

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Analytics
EUC
EUCC
Banking
Process Engineering
Governance
Operating Models
Microsoft Power Platform
Power Apps
Power Automate
Power BI
ServiceNow
Data Quality
KPIs
Risk Management
Compliance
Audit
Workflow Redesign
Bottleneck Analysis
Control Design
Financial Services
Operational Discipline
Data-driven Decision-making
Stakeholder Management
QA
Testing
Validation
Scalability
Automation

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