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Added 10 mins ago
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
Full-time
Added 10 mins ago
Centre Manager – Youth Engagement
YMCA Calgary
Canada
Full-time
…growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction,…
Added 10 mins ago
Global Fulfillment Strategy Manager
lululemon
Vancouver, BC
Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 10 mins ago
Wealth Associate
National Bank of Canada
Laval, QC
Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 11 mins ago
Senior Manager Enterprise Automation | Contract until September 2027
lululemon
Vancouver, BC
Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 11 mins ago
Transfer Credit Assistant, Office of the Registrar
University of Calgary
Calgary, AB
Full-time
…to choose, apply for, accept, and enhance best-fit academic programs, as well as empowering inadmissible applicants to identify suitable academic pathways to actualize their…
Added 11 mins ago
Senior Manager - Research, Advanced Concepts
lululemon
Vancouver, BC
Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 11 mins ago
Front End - Clerk All Purpose Grid B SW
Safeway Canada
Vancouver, BC
Full-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 11 mins ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre
Fraser Health Authority
Abbotsford, BC
$27.26 to $29.16 CAD / hour
Other
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 11 mins ago
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 11 mins ago
Resident Liaison
Campus Living Centres
Oshawa, ON
Full-time
…RA as part of the Residence Life Department is to foster a community environment that eases the student transition into college/university, and supports the personal and academic success of…
Added 13 mins ago
Emergency Vehicle Technician
Medavie
Dartmouth, NS · NS Fleet Dartmouth
Full-time
In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency…
Added 13 mins ago
Manager, Financial Accounting Advisory Services - FSO - Banking/Insurance/WAM
EY
Toronto, ON
…days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to…
Added 13 mins ago
Mortgage Specialist
BMO
Vancouver, BC
Full-time
…your existing referral network with our competitive referral programs to achieve your full…
Added 13 mins ago
Mortgage Specialist
BMO
Vancouver, BC
Full-time
…your existing referral network with our competitive referral programs to achieve your full…
Added 13 mins ago
Program Manager, Services Solutions & Delivery Acceleration
Okta
Toronto, ON
Reporting to the Sr. Manager, Strategic Programs and Delivery Governance, the Program Manager, Services Solutions & Delivery Acceleration is a key operational and technical enablement…
Added 13 mins ago
Resident Care Manager (RCM) - Full Time (Evening & Night)(FT) - Hillcrest Place - Relocation Bonus Available
Extendicare
Brandon, MB
Full-time
…guidelines, through the effective execution of required clinical…
Added 13 mins ago
Mortgage Collection Specialist
Fairstone Bank
Toronto, ON
Full-time
Join Home Trust as a Mortgage Collection Specialist, reporting to Manager, Default Recovery, and be part of our talented and growing team!
Added 27 mins ago
Global Fulfillment Strategy Manager
lululemon
Toronto, ON
Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 27 mins ago
Coordinator(s), Land-Based Learning, Faculty of Science
University of Calgary
Calgary, AB
Part-time
In collaboration with the CERC program manager and University and community partners, responsibilities include planning and coordinating logistics related to education programming,…
Added 27 mins ago
Manager, Maintenance - Housing
Bethany Care Society
Calgary, AB
Full-time
The Manager translates organizational and departmental priorities into operational plans, preventative maintenance programs, resource strategies, and capital improvement activities. The…
Added 27 mins ago
Category Administrator
Farm Boy Inc.
Ottawa, ON
$45,000 CAD / year
Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 27 mins ago
Manager of Lands, Rights and Stewardship
Yekooche First Nation
Prince George, BC
Full-time
Reporting to the Director of Lands, Rights and Stewardship, the Manager is responsible for the day-to-day administration, coordination, and delivery of departmental programs, projects,…
Added 28 mins ago
Safety Codes Officer
City of Leduc
Prince George, BC · Civic Centre
Full-time
At the City of Leduc, our mission is Building a connected community for all people. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect and…
Added 28 mins ago
Program Leader - School Age Programs (Central Okanagan)
YMCA of Southern Interior BC
West Kelowna, BC · Kelowna, BC
Part-time
The YMCA Child Care division is seeking Activity Program Leaders to deliver engaging after-school care programs at various locations throughout the region. Working collaboratively with a…

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview:

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities:

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education:

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.• As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.• As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide business process transformation initiatives to optimize workflows and modernize end-user computing environments. Collaborate with cross-functional teams to implement governed, scalable solutions while ensuring alignment with regulatory and risk requirements.

Requirements

Requires 7+ years of experience in business process transformation or technology-enabled operational improvement, including 3+ years of leadership experience. Candidates must possess strong process engineering skills and familiarity with financial services regulatory environments.

Skills

Business process transformation
Analytics
EUC/EUCC governance
Process engineering
Workflow design
Operating model development
Microsoft Power Platform
Power BI
ServiceNow
Data governance
Risk management
Compliance
Stakeholder engagement
KPI definition
Operational improvement

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Analytics
EUC
EUCC
Banking
Process Engineering
Governance
Operating Models
Microsoft Power Platform
Power Apps
Power Automate
Power BI
ServiceNow
Data Quality
KPIs
Risk Management
Compliance
Audit
Workflow Redesign
Bottleneck Analysis
Control Design
Financial Services
Operational Discipline
Data-driven Decision-making
Stakeholder Management
QA
Testing
Validation
Scalability
Automation

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