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Added 25 mins ago
Warehouse Manager
MacDonald Search Group
Winnipeg, MB
Full-time
We're partnering with a leading food manufacturing company find to a Warehouse Manager to oversee all warehouse and distribution operations at their Brandon, MB facility. This role plays a…
Added 25 mins ago
Inventory Control / Quality Assurance Specialist
Rexel Canada
Delta, BC
$60,000 to $75,000 CAD / year
Full-time
…/ QA Specialist reporting to the Regional DC Administration Manager will be responsible for inventory integrity and quality assurance activities throughout the warehouse…
Added 1 hour ago
Member of Technical Staff 2- EIE
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…Additional team-specific guidance and norms will be provided by your…
Added 1 hour ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
Parsons is looking for an amazingly talented Senior Project Manager, Transportation Infrastructure – Project Delivery to join our team!
Added 2 hours ago
Marketing Operations Manager
Traction Complete
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
Added 2 hours ago
Marketing Coordinator – Marketing & Brand
Alberta Blue Cross
AB · Hybrid
Full-time
Analyze campaign performance and provide actionable insights for improvement to Marketing Manager.
Added 2 hours ago
Project Coordinator
JAM CRM
Toronto, ON
Full-time
Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Added 2 hours ago
Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)
Apptoza Inc.
Toronto, ON
Contract
…Integrate with secrets management solutions (Vault, AWS Secrets Manager) • Configure LDAP/AD/SSO authentication for observability platforms • Automate compliance reporting and audit logging…
Added 2 hours ago
Analyste sénior.e, assurance qualité (Contrat de 18 mois) // Senior Quality Assurance Analyst (18- month Contract)
SSENSE
Montreal, QC
Full-time
Added 3 hours ago
Analyst – CA FIU Quality Assurance (QA) (5505)
TD
Toronto, ON · Ottawa, ON · Markham, ON
Full-time
Generally, reports to a Manager, FCRM Quality Assurance
Added 3 hours ago
RQ00789 - Systems Testing/QA Specialist - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
Contract
Added 3 hours ago
Product Designer
Mappedin
Waterloo, ON
Full-time
Experience working as a designer who thinks like a product manager, comfortable with priorities and trade-offs
Added 3 hours ago
IBM ISAM Developer Administrator (35813)
Myticas Consulting
Toronto, ON
Contract
Our client is seeking hands-on IBM Security Access Manager (ISAM) Developers to support its Digital Core Program. Deep experience customizing ISAM is mandatory, with specific expertise in…
Added 3 hours ago
Quality Assurance Manager
Mary Macleod's Shortbread
Toronto, ON
Full-time
PURPOSE: The Quality Assurance Manager is responsible for implementing, maintaining, and continuously improving the company's Food Safety and Quality Assurance System to ensure products…
Added 3 hours ago
Senior Observability Engineer
Apptoza Inc.
Toronto, ON
Contract
Integrate with secrets management solutions (Vault, AWS Secrets Manager)
Added 3 hours ago
QA Analyst - POS Peripheral / Analyste en assurance qualité – Périphériques (POS)
LOC Software
Laval, QC
Full-time
…peripheral integration. Remote work may be approved by the manager only in special…
Added 3 hours ago
Cook Supervisor, Full Time
Compass Group Canada
AB · Greater Edmonton Metropolitan Area
Full-time
Performs pre-preparation and preparation tasks (measuring, restocking supplies, and set up of unit) assigned by Manager and prepares product.
Added 4 hours ago
QE Program Manager
Apptoza Inc.
Toronto, ON
Contract
We are looking for an experienced QE Program Manager to manage and coordinate quality engineering and testing programs. The candidate will be responsible for leading testing teams, ensuring…
Added 4 hours ago
Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)
Apptoza Inc.
Toronto, ON
Contract
…Integrate with secrets management solutions (Vault, AWS Secrets Manager) • Configure LDAP/AD/SSO authentication for observability platforms • Automate compliance reporting and audit logging…
Added 4 hours ago
JR-210934 Project Manager Senior / Delivery Lead
Customertimes
Mississauga, ON
Full-time
The client provides the Project Manager, Scrum Master, Business Analyst, and QA, and executes SIT and UAT. You own everything Customertimes delivers into that structure - which means…
Added 4 hours ago
Inventory Control / Quality Assurance Specialist
Rexel Southern
Delta, BC
$60,000 to $75,000 CAD / year
Full-time
…/ QA Specialist reporting to the Regional DC Administration Manager will be responsible for inventory integrity and quality assurance activities throughout the warehouse…
Added 4 hours ago
Product Manager
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $95,000 CAD / year
Full-time
They are building the product from the ground up and looking for a Product Manager to help take it from vision through launch and scale.
Added 4 hours ago
Line Inspector, Quality Assurance
Sun Pharmaceutical Industries Ltd
Brampton, ON
Communicating discrepancies to QA Manager or other departments where required.
Added 4 hours ago
Project Architect | Data Centers
Corgan
Toronto, ON
$100,000 to $130,000 CAD / year
Other
Work proactively to resolve issues that arise between project, design, and technical objectives of the project, in coordination with the Project Manager
Added 4 hours ago
Technical Program Manager
HCLTech
Vancouver, BC
$120,000 to $135,000 CAD / year
Full-time
We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and…

MUFG

Business Process Transformation & Analytics, Senior Manager

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Overview:

We are seeking a senior technology and transformation manager to drive business process transformation, analytics, and end-user computing (EUC/EUCC) modernization across a complex banking environment. This role is responsible for evaluating current-state processes, identifying inefficiencies, risks, and control gaps, and designing improved operating models that enhance efficiency, scalability, and governance.

The role partners closely with business, risk, compliance, operations, and technology teams to transform manual, fragmented, and spreadsheet-based processes into sustainable, technology-enabled solutions. A key focus area is EUC/EUCC governance, including inventory assessment, prioritization, remediation, and transition to appropriate target-state platforms. The position applies structured process engineering methods - such as process mapping, bottleneck analysis, and control design - to deliver measurable operational improvements supported by data and analytics.

Key Responsibilities:

Lead enterprise-wide business process transformation initiatives to simplify, standardize, and optimize workflows.
Assess current-state processes to identify inefficiencies, control gaps, manual workarounds, and data quality issues.
Design and implement future-state operating models, including process flows, control points, KPIs, and governance frameworks.
Oversee EUC/EUCC transformation efforts, including inventory assessment, prioritization, remediation, and modernization.
Drive analytics and reporting modernization through governed data, reusable datasets, dashboards, and Power BI solutions.
Enable automation and workflow improvements using tools such as Microsoft Power Platform and ServiceNow.
Define and monitor performance metrics, operational KPIs, and control effectiveness.
Ensure alignment with audit, regulatory, risk, data governance, and information security requirements.
Lead QA, testing, and validation activities to confirm solution effectiveness and reliability.
Collaborate with cross-functional stakeholders and vendors to deliver scalable, sustainable improvements.
Promote a culture of continuous improvement, operational discipline, and data-driven decision-making.

Experience

7+ years of experience in business process transformation, analytics, or technology-enabled operational improvement.
3+ years of leadership experience managing teams, programs, or cross-functional initiatives.
Strong experience applying process engineering methodologies (process mapping, workflow redesign, bottleneck analysis, control design).
Proven ability to transform manual, spreadsheet-based, or EUC-driven processes into governed, scalable solutions.
Experience delivering analytics, reporting, dashboards, and data-driven operating models.
Background in financial services or regulated environments with strong audit, compliance, and risk requirements.
Experience partnering with senior stakeholders to define priorities and drive adoption of transformation initiatives.

Technical & Functional Skills

Expertise in business process engineering, workflow design, and operating model development.
Strong analytics capabilities, including KPI definition, reporting, and dashboard design.
Familiarity with Microsoft Power Platform (Power Apps, Power Automate), Power BI, ServiceNow, and enterprise data tools.
Understanding of EUC/EUCC environments, including spreadsheets, Access databases, and manual processes.
Knowledge of data governance principles (data quality, lineage, controls) and QA/testing practices.
Strong communication, stakeholder engagement, and structured problem-solving skills.
Ability to balance agility with governance, auditability, and long-term sustainability.

Success Measures

Reduction in manual effort, process cycle time, and operational inefficiencies.
Progress in EUC/EUCC assessment, remediation, and modernization.
Increased adoption of governed analytics, dashboards, and reporting solutions.
Improved process transparency, control effectiveness, and audit readiness.
Successful delivery of transformation initiatives with strong stakeholder satisfaction

Education:

Bachelor's degree in computer science or a closely-related discipline, or an equivalent combination of formal education and experience

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.• As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.• As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

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More about this job

Responsibilities

Lead enterprise-wide business process transformation initiatives to optimize workflows and modernize end-user computing environments. Collaborate with cross-functional teams to implement governed, scalable solutions while ensuring alignment with regulatory and risk requirements.

Requirements

Requires 7+ years of experience in business process transformation or technology-enabled operational improvement, including 3+ years of leadership experience. Candidates must possess strong process engineering skills and familiarity with financial services regulatory environments.

Skills

Business process transformation
Analytics
EUC/EUCC governance
Process engineering
Workflow design
Operating model development
Microsoft Power Platform
Power BI
ServiceNow
Data governance
Risk management
Compliance
Stakeholder engagement
KPI definition
Operational improvement

Visa sponsorship

Not detected in the job text

Keywords

Business Process Transformation
Analytics
EUC
EUCC
Banking
Process Engineering
Governance
Operating Models
Microsoft Power Platform
Power Apps
Power Automate
Power BI
ServiceNow
Data Quality
KPIs
Risk Management
Compliance
Audit
Workflow Redesign
Bottleneck Analysis
Control Design
Financial Services
Operational Discipline
Data-driven Decision-making
Stakeholder Management
QA
Testing
Validation
Scalability
Automation

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