Jobs in Canada

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Added 26 mins ago
Research Coordinator, Alberta Children's Hospital Research Institute
University of Calgary
Calgary, AB
Contract
Coordinate collection, entry, verification, and management of study data
Added 26 mins ago
Research Coordinator, Department of Medicine
University of Calgary
Calgary, AB
Full-time
Support in the management of standard operating procedures for trial and Respiratory Clinical Trials Centre processes
Added 56 mins ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 56 mins ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 56 mins ago
Financial Planner, Scotia Financial Planning - Whitehorse, Yukon
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…learning more about this role, please review our “Financial Advisor Investment and Retirement planning”…
Added 56 mins ago
Cell Phone Advisor
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
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Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
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Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 1 hour ago
Communications Advisor
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Full-time
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Added 1 hour ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
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We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 1 hour ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 1 hour ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 1 hour ago
Offshore Logistics Advisor
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Added 1 hour ago
IT Cloud Cybersecurity Specialist
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Added 1 hour ago
SCM Operations Category Management Advisor
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Added 1 hour ago
Cybersecurity Governance, Risk & Compliance (GRC) Lead
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Added 2 hours ago
Personal Banking Advisor - Calgary Brentwood Village
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Elevate Your Career as a Personal Banking Advisor at ATB Financial!
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Ingénieur de Projet Senior [Hybride] | Senior Project Engineer [Hybrid] - FR
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Added 2 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 2 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 2 hours ago
Specialist, Business Development
Economical Insurance
Ottawa, ON
Full-time
…brokers within a defined region. The BDS acts as a key business advisor, driving broker engagement and ensuring alignment with company objectives to achieve top and bottom-line growth. This…
Added 2 hours ago
Manager, Global Employee Relations
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Calgary, AB
Full-time
…employee relations, owning complex investigations and case management, coaching people leaders through difficult employee situations, and ensuring Clio's practices comply with the…
Added 3 hours ago
Controls Systems Technician
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AB
Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 3 hours ago
Graduate Administrator
Carleton University
Ottawa, ON
Other
…Administrator manages an extensive student database, including funding information, academic status, etc, from which s/he generates a variety of statistical…
Added 3 hours ago
Customer Success Specialist- French
IMDEX
Calgary, AB
$88,000 to $124,000 CAD / year
Full-time
…implementation support, troubleshooting, and ongoing relationship management. The Customer Success Specialist works closely with the Sales, Product, and Delivery teams to ensure customers…

Multimatic

Service Advisor

Newmarket, ON, Canada

Pay: $47,424.00 - $87,000.00
Job type: Full-time
Apply by: Oct 29, 2026
Experience: Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Position Overview

Multimatic Niche Vehicles North America (MNVNA) is looking for an experienced Service Advisor and “Fly in Doctor” with an expertise in Field Service Support, automotive repair and manufacturing.

The Service Advisor will act as the liaison between dealerships, customers and the supplier/manufacturer while effectively diagnosing vehicle service issues and managing repair timelines either remotely or on-site. The successful candidate must be able to effectively organize incoming concerns and communicate the customer’s vehicle requirements so that tasks are executed in an accurate and timely manner. They must also be able to source parts and organize shipments.

Duties And Responsibilities

Perform vehicle repairs in house and at offsite locations
Ability to travel domestically or internationally for work if necessary
Assist with diagnosis and supervise repairs remotely at dealerships around the World as a “Fly in Doctor”
Comply with relevant local Health and Safety legislation and company Health and Safety Policies
Be the main point of contact between the company, the dealerships, and the customers
Identify and record any issues related to service and warranty and organize/communicate them in a way that deliverables can be tracked, and closure can be expedited
Document and summarize activities and status to keep teams and management informed
Consult with the manufacturing team regarding necessary repairs or service part builds
Determine the cost and timeline for vehicle service / repairs and prepare Estimates
Document incoming repairs photographically and in written reports
Submission of claims for vehicle/part warranty, shipment expediting, and/or other repairs
Order all parts as required and organize their movement to the intended locations including all necessary paperwork
Manage, coordinate and prioritize several activities with flexibility within a fast-paced challenging environment
Managing part number revisions and updating various systems to keep them aligned and current while staying on top of pricing updates
Owning the Service Bill of Materials and maintaining it as required to keep up with changes
Reviewing and updating Workshop Manuals and other service documentation to capture lessons learned and improve communication
Other duties as defined by the leadership team

Education And Experience

Must have expert level professional vehicle maintenance/repair and customer service experience
Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Excellent verbal and written communication skills
Ability to adapt communications to account for sensitivity of information
Ability to understand and exercise cultural etiquette as required when travelling
Ability to work in a team-based environment as well as establish and maintain cooperative working relationships between the customers and supplier/manufacturer
Strong organizational, time management and problem-solving skills to perform the job successfully and independently
Highly proficient in Microsoft Word, Excel, PowerPoint
Bonus if proficient in CQIS, CAD Software, PTS, OWS, Ariba, SAP, Covisint, MicroCat

This job posting is for an existing vacancy. The total cash compensation range for this position is expected to be:

$47,424.00 - $87,000.00

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

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More about this job

Responsibilities

Serve as the primary liaison among the company, dealerships, customers, and suppliers, diagnosing service issues and coordinating repairs remotely or on-site. Manage repair estimates, warranty claims, parts ordering and shipments, service documentation, and updates to service materials and systems.

Requirements

Requires expert-level professional vehicle maintenance and repair and customer service experience, with at least five years in the automotive industry; dealership service department experience is ideal. Candidates need strong communication, organization, time management, and problem-solving skills, proficiency in Microsoft Office, and the ability to travel domestically or internationally as needed.

Skills

Vehicle Maintenance And Repair
Automotive Diagnostics
Customer Service
Field Service Support
Dealership Support
Warranty Claims
Parts Sourcing And Ordering
Shipment Coordination
Repair Estimating
Service Documentation
Workshop Manual Updates
Service Bill Of Materials Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Automotive Repair
Vehicle Maintenance
Field Service Support
Dealership Service Department
Vehicle Diagnostics
Warranty Claims
Parts Sourcing
Shipment Expediting
Repair Estimates
Service Bill Of Materials
Part Number Revisions
Workshop Manuals
Service Documentation
Health And Safety
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CQIS
CAD Software
PTS
OWS
Ariba
SAP
Covisint
MicroCat
Motor Vehicle Manufacturing

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