Jobs in Canada

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Added 3 mins ago
Junior Communications Specialist, Communications, External Relations
University of Calgary
Calgary, AB
Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase 1.
Added 3 mins ago
Project Lead, Owerko Cohorts - Faculty of Arts
University of Calgary
Calgary, AB
Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase 3.
Added 18 mins ago
SCM Operations Category Management Advisor
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Calgary, AB
Contract
We are looking for an experienced SCM Operations Category Management Advisor for a 12-month contract position, in Calgary, Alberta. Must be legally entitled to work in Canada.
Added 18 mins ago
Sr Implementation Consultant
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Full-time
Build and maintain trusted advisor relationships with senior client stakeholders, including CFOs, VPs of Finance, and Controllers, acting as a credible peer at the executive level…
Added 19 mins ago
Senior Insurance Advisor
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Added 19 mins ago
Brand Advisor - Halifax, NS
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Added 19 mins ago
Faculty, Bachelor of Science in Nursing
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Added 34 mins ago
Senior Advisor, Employee Relations
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…of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable…
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Solutions Architect - Wealth Management
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Added 48 mins ago
VP, Middle Market, Ontario Region
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Added 48 mins ago
Placement Advisor - LFB - FT Support
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Added 49 mins ago
Senior Project Manager- (Payments/ Banking)
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Added 49 mins ago
Business Development Manager
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Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 49 mins ago
Service Advisor
Multimatic
Newmarket, ON · Multimatic Niche Vehicles North America
Full-time
Multimatic Niche Vehicles North America (MNVNA) is looking for an experienced Service Advisor and “Fly in Doctor” with an expertise in Field Service Support, automotive repair and…
Added 1 hour ago
Client Advisor
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…a great career with us as a future Account Manager/Banking…
Added 1 hour ago
Sales Associate - Keyholder (Part-Time)
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Added 1 hour ago
Service Advisor
Multimatic
Newmarket, ON
Full-time
Multimatic Niche Vehicles North America (MNVNA) is looking for an experienced Service Advisor and “Fly in Doctor” with an expertise in Field Service Support, automotive repair and…
Added 1 hour ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Penticton, BC
We’re searching for a Trainee, Insurance Advisor. Are you searching for new possibilities?
Added 1 hour ago
Insurance Advisor
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Penticton, BC
We’re searching for an Insurance Advisor. Are you searching for new possibilities?
Added 1 hour ago
PT Member Services Representative
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Added 1 hour ago
Communications Consultant
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Added 1 hour ago
Full-time Beauty Advisor (CA78 Union)
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We are looking for a Full-time Beauty Advisor to join us in our Union location.
Added 1 hour ago
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
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You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be…
Added 1 hour ago
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
ELC Beauty LLC
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You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be…
Added 1 hour ago
Senior Manager, Special Accounts Management Unit Operations
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Multimatic

Service Advisor

Newmarket, ON, Canada

Pay: $47,424.00 - $87,000.00
Job type: Full-time
Apply by: Oct 29, 2026
Experience: Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Position Overview

Multimatic Niche Vehicles North America (MNVNA) is looking for an experienced Service Advisor and “Fly in Doctor” with an expertise in Field Service Support, automotive repair and manufacturing.

The Service Advisor will act as the liaison between dealerships, customers and the supplier/manufacturer while effectively diagnosing vehicle service issues and managing repair timelines either remotely or on-site. The successful candidate must be able to effectively organize incoming concerns and communicate the customer’s vehicle requirements so that tasks are executed in an accurate and timely manner. They must also be able to source parts and organize shipments.

Duties And Responsibilities

Perform vehicle repairs in house and at offsite locations
Ability to travel domestically or internationally for work if necessary
Assist with diagnosis and supervise repairs remotely at dealerships around the World as a “Fly in Doctor”
Comply with relevant local Health and Safety legislation and company Health and Safety Policies
Be the main point of contact between the company, the dealerships, and the customers
Identify and record any issues related to service and warranty and organize/communicate them in a way that deliverables can be tracked, and closure can be expedited
Document and summarize activities and status to keep teams and management informed
Consult with the manufacturing team regarding necessary repairs or service part builds
Determine the cost and timeline for vehicle service / repairs and prepare Estimates
Document incoming repairs photographically and in written reports
Submission of claims for vehicle/part warranty, shipment expediting, and/or other repairs
Order all parts as required and organize their movement to the intended locations including all necessary paperwork
Manage, coordinate and prioritize several activities with flexibility within a fast-paced challenging environment
Managing part number revisions and updating various systems to keep them aligned and current while staying on top of pricing updates
Owning the Service Bill of Materials and maintaining it as required to keep up with changes
Reviewing and updating Workshop Manuals and other service documentation to capture lessons learned and improve communication
Other duties as defined by the leadership team

Education And Experience

Must have expert level professional vehicle maintenance/repair and customer service experience
Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Excellent verbal and written communication skills
Ability to adapt communications to account for sensitivity of information
Ability to understand and exercise cultural etiquette as required when travelling
Ability to work in a team-based environment as well as establish and maintain cooperative working relationships between the customers and supplier/manufacturer
Strong organizational, time management and problem-solving skills to perform the job successfully and independently
Highly proficient in Microsoft Word, Excel, PowerPoint
Bonus if proficient in CQIS, CAD Software, PTS, OWS, Ariba, SAP, Covisint, MicroCat

This job posting is for an existing vacancy. The total cash compensation range for this position is expected to be:

$47,424.00 - $87,000.00

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

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More about this job

Responsibilities

Serve as the primary liaison among the company, dealerships, customers, and suppliers, diagnosing service issues and coordinating repairs remotely or on-site. Manage repair estimates, warranty claims, parts ordering and shipments, service documentation, and updates to service materials and systems.

Requirements

Requires expert-level professional vehicle maintenance and repair and customer service experience, with at least five years in the automotive industry; dealership service department experience is ideal. Candidates need strong communication, organization, time management, and problem-solving skills, proficiency in Microsoft Office, and the ability to travel domestically or internationally as needed.

Skills

Vehicle Maintenance And Repair
Automotive Diagnostics
Customer Service
Field Service Support
Dealership Support
Warranty Claims
Parts Sourcing And Ordering
Shipment Coordination
Repair Estimating
Service Documentation
Workshop Manual Updates
Service Bill Of Materials Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Automotive Repair
Vehicle Maintenance
Field Service Support
Dealership Service Department
Vehicle Diagnostics
Warranty Claims
Parts Sourcing
Shipment Expediting
Repair Estimates
Service Bill Of Materials
Part Number Revisions
Workshop Manuals
Service Documentation
Health And Safety
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CQIS
CAD Software
PTS
OWS
Ariba
SAP
Covisint
MicroCat
Motor Vehicle Manufacturing

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