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Added 17 mins ago
Offshore Logistics Advisor
Raise
St. John's, NL
Full-time
Raise is currently hiring an Offshore Logistics Advisor on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 32 mins ago
REQ26-143 - Health and safety advisor
Glencore Canada
Quebec, QC
Full-time
Working as a health and safety advisor at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying long vacations thanks…
Added 33 mins ago
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
Estée Lauder Companies
Delta, BC
Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 33 mins ago
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
Estée Lauder Companies
Delta, BC
Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 47 mins ago
Canada Financial Controller
DLF Seeds
Kawartha Lakes, ON · Lindsay, ON
DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural forage and (professional) lawn markets. By continuously developing new innovative…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 1 hour ago
Specialist, Business Development
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Full-time
…brokers within a defined region. The BDS acts as a key business advisor, driving broker engagement and ensuring alignment with company objectives to achieve top and bottom-line growth. This…
Added 1 hour ago
Chief Communications and Corporate Affairs Officer
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Full-time
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Added 1 hour ago
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OMICRON CANADA INC.
Vancouver, BC
$110,000 to $150,000 CAD / year
…deepens alignment across disciplines, and elevates project quality from concept to…
Added 2 hours ago
Senior Parts Advisor - Mercedes-Benz Toronto Queensway - 26306
Zanchin Automotive Group
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Senior Parts Advisor career and employment opportunity awaits you.
Added 2 hours ago
Senior Analyst, QC Compliance
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Added 2 hours ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
You will serve as a senior advisor, client-facing Indigenous Relations lead, and functional manager. You will help clients and project teams navigate consultation and engagement…
Added 2 hours ago
Senior Manager, Financial Reporting & Insights
BDO
Winnipeg, MB
Full-time
BDO Canada is seeking a Senior Manager to join our Financial Reporting & Insights (FR&I) team. This group provides high-quality accounting, financial reporting, tax compliance, and advisory…
Added 3 hours ago
Senior Account Executive, New Logo
Temporal Technologies
Remote, Canada
$154,000 to $192,500 CAD / year
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Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process.
Added 3 hours ago
Chief Administrative Officer
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Barrie, ON
$191,000 to $224,000 CAD / year
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Severn’s vision is to be a healthy and vibrant community of communities that provides a high quality of life for all residents. The Township is committed to measured development,…
Added 3 hours ago
Senior Consultant, Talent Attraction [Technology focused recruiter]
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You’ll be part of an award-winning collaborative team that values support, quality, partnership, and candidate experience
Added 3 hours ago
Sales Advisor IV - Yorkdale Shopping Centre Spaces
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As a Sales Advisor IV, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community. You will manage…
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Senior Client Advisor - Personal Lines (m/f/x)
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We are seeking a talented individual to join our Account Management team at Marsh as Senior Client Advisor - Personal Lines.
Added 3 hours ago
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We’re partnering with a full-service healthcare communications agency looking to add a Medical Advisor to its growing team.
Added 3 hours ago
Strategic Advisor
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Calgary, AB
Reporting to the Manager, Indigenous Community Engagement, the Strategic Advisor coordinates and participates in projects and initiatives that support improved health outcomes and more…
Added 3 hours ago
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Define and enforce engineering standards for coding, testing, debugging, and deployment across the team, raising the bar for software quality and delivery consistency.
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Collaborate with an active service advisor team committed to keeping your lift occupied.
Added 4 hours ago
Small Business Advisor
Innovation Federal Credit Union
AB · Beaumont, AB · Edmonton, AB
Full-time
The Small Business Advisor has expertise in credit analysis, financial advice, portfolio management and relationship management to contribute to the success of our members and the growth of…
Added 4 hours ago
Business Development - Financial Security Advisor
iA Financial Group (Industrial Alliance)
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To become a Financial Security Advisor, you must first possess an entrepreneurial spirit, strong mental agility, and be ready to commit 100% to this new career. Your challenge will be to…

Multimatic

Service Advisor

Newmarket, ON, Canada
Multimatic Niche Vehicles North America, Canada

Pay: $47,424.00 - $87,000.00
Job type: Full-time
Experience: Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Overview:

Multimatic Niche Vehicles North America (MNVNA) is looking for an experienced Service Advisor and “Fly in Doctor” with an expertise in Field Service Support, automotive repair and manufacturing.

The Service Advisor will act as the liaison between dealerships, customers and the supplier/manufacturer while effectively diagnosing vehicle service issues and managing repair timelines either remotely or on-site. The successful candidate must be able to effectively organize incoming concerns and communicate the customer’s vehicle requirements so that tasks are executed in an accurate and timely manner. They must also be able to source parts and organize shipments.

Duties and Responsibilities:

Perform vehicle repairs in house and at offsite locations
Ability to travel domestically or internationally for work if necessary
Assist with diagnosis and supervise repairs remotely at dealerships around the World as a “Fly in Doctor”
Comply with relevant local Health and Safety legislation and company Health and Safety Policies
Be the main point of contact between the company, the dealerships, and the customers
Identify and record any issues related to service and warranty and organize/communicate them in a way that deliverables can be tracked, and closure can be expedited
Document and summarize activities and status to keep teams and management informed
Consult with the manufacturing team regarding necessary repairs or service part builds
Determine the cost and timeline for vehicle service / repairs and prepare Estimates
Document incoming repairs photographically and in written reports
Submission of claims for vehicle/part warranty, shipment expediting, and/or other repairs
Order all parts as required and organize their movement to the intended locations including all necessary paperwork
Manage, coordinate and prioritize several activities with flexibility within a fast-paced challenging environment
Managing part number revisions and updating various systems to keep them aligned and current while staying on top of pricing updates
Owning the Service Bill of Materials and maintaining it as required to keep up with changes
Reviewing and updating Workshop Manuals and other service documentation to capture lessons learned and improve communication
Other duties as defined by the leadership team

Education and Experience:

Must have expert level professional vehicle maintenance/repair and customer service experience
Minimum 5 years in the automotive industry ideally including Dealership Service Department experience
Excellent verbal and written communication skills
Ability to adapt communications to account for sensitivity of information
Ability to understand and exercise cultural etiquette as required when travelling
Ability to work in a team-based environment as well as establish and maintain cooperative working relationships between the customers and supplier/manufacturer
Strong organizational, time management and problem-solving skills to perform the job successfully and independently
Highly proficient in Microsoft Word, Excel, PowerPoint
Bonus if proficient in CQIS, CAD Software, PTS, OWS, Ariba, SAP, Covisint, MicroCat

This job posting is for an existing vacancy. The total cash compensation range for this position is expected to be:

$47,424.00 - $87,000.00

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

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More about this job

Responsibilities

The Service Advisor acts as a liaison between dealerships, customers, and the manufacturer to diagnose vehicle issues and manage repair timelines. They are responsible for performing repairs, sourcing parts, documenting service activities, and managing warranty claims.

Requirements

Candidates must have at least 5 years of professional experience in the automotive industry, ideally within a dealership service department. Strong organizational, communication, and technical problem-solving skills are required to manage complex service environments.

Skills

Automotive repair
Field service support
Customer service
Vehicle maintenance
Technical diagnosis
Parts sourcing
Warranty claims
Project management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Communication
Problem-solving
Time management
Documentation
Logistics

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Advisor
Field Service
Manufacturing
Warranty
Repair
Parts
Logistics
Technical Documentation
CQIS
CAD
PTS
OWS
Ariba
SAP
Covisint
MicroCat
Workshop Manuals
Bill of Materials
Estimates
Customer Liaison
Health and Safety
Quality Control
Inventory Management
Reporting

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