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Mumba Technologies, Inc.

Information Technology Business Relationship Manager

  • Canada

Contract

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Job details

Job type
Contract
Experience
5–7+ years of experience in IT Project Management, Business Analysis, IT Service Delivery, or related roles.
Posting language
English
Posted

Original job description

IT Project Manager – H2R | Oracle HCM / HR Technology

We’re looking for an experienced IT Project Manager – H2R to manage HR technology initiatives and coordinate HR, IT, business stakeholders, support teams, and vendors. The role will focus on project delivery, issue/ticket coordination, timelines, SLAs, stakeholder communication, and continuous improvement.

What you’ll do

  • Lead and coordinate HR/IT technology projects from planning through delivery.
  • Manage project timelines, milestones, risks, issues, dependencies, and deliverables.
  • Coordinate IT support teams and track tickets, escalations, and SLA performance.
  • Work with HR/business stakeholders to gather requirements and prioritize initiatives.
  • Manage vendors and cross-functional technical teams.
  • Provide project status reports, dashboards, and executive updates.
  • Support release/change management and business readiness.
  • Drive process improvements, automation, and AI/GenAI initiatives.

What we’re looking for

  • 5–7+ years of experience in IT Project Management, Business Analysis, IT Service Delivery, or related roles.
  • Strong experience managing IT projects, stakeholders, issues, risks, and deliverables.
  • Experience with ticket/SLA management and IT support operations is a plus.
  • Strong communication, coordination, and problem-solving skills.
  • Experience with Jira, Azure DevOps, ServiceNow, MS Project, or similar tools is a plus.
  • Oracle HCM/HRIS experience is preferred but not mandatory; minimal Oracle exposure is acceptable.
  • PMP, Agile, or ITIL certification is a plus.
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More about this job

Responsibilities

Lead and coordinate HR technology projects from planning through delivery, focusing on Oracle HCM initiatives. Manage project timelines, risks, and vendor relationships while coordinating IT support teams and SLA performance.

Requirements

Requires 5-7+ years of experience in IT Project Management or Business Analysis with strong stakeholder coordination skills. Experience with Jira, ServiceNow, or Oracle HCM is preferred, along with PMP, Agile, or ITIL certifications.

Skills

  • IT Project Management
  • Business Analysis
  • IT Service Delivery
  • Stakeholder Management
  • Oracle HCM
  • SLA Management
  • Jira
  • Azure DevOps
  • ServiceNow
  • MS Project
  • Change Management
  • Process Improvement
  • Requirement Gathering
  • Vendor Management
  • Agile
  • ITIL

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Management & Leadership
  • Human Resources
  • Consulting
  • Software

Keywords

  • Oracle HCM
  • HRIS
  • H2R
  • IT Project Management
  • Business Analysis
  • IT Service Delivery
  • SLA
  • Jira
  • Azure DevOps
  • ServiceNow
  • MS Project
  • PMP
  • Agile
  • ITIL
  • Change Management
  • GenAI
  • Automation
  • Stakeholder Communication
  • Vendor Management
  • IT Consulting

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