Operations Manager
- Vancouver, BC, Canada
- Toronto, ON, Canada
$100,000 to $190,000 CAD / year · Full-time
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Job details
- Pay
- $100,000 to $190,000 CAD / year
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
About Mundo AI
Mundo AI builds multimodal data infrastructure for frontier research labs and Fortune 100 companies, spanning audio, video, and emerging modalities to advance perceptual intelligence.
We are hiring an Operations Manager to turn complex data-project requirements into reliable execution, scalable capacity, and consistently high-quality delivery.
The Role
As an Operations Manager, you will own the operational execution of data projects. This is a hands-on role for someone who can build teams, design workflows, coordinate contractors, and keep delivery moving when conditions change.
Working closely with Product from early customer discovery through final delivery, you will help shape requirements based on operational realities and own the plan for executing them. You will determine the people, workflows, tools, capacity, and quality processes needed, while continuously feeding delivery learnings back into product and customer decisions.
What You Will Own
Turn project goals into a practical operating plan with clear owners, staffing, capacity, workflows, schedules, quality standards, and milestones.
Build and support the teams needed for delivery, including hiring, onboarding, training, scheduling, coaching, and accountability.
Run day-to-day execution, track progress, quality, cost, and risks, and act before issues affect delivery.
Coordinate people across teams and external partners, remove blockers, and keep decisions and handoffs clear.
Build repeatable processes, tools, training, reporting, and operating routines that help the company scale.
You Might Be a Fit If
You have led complex, execution-heavy work with many people, dependencies, deadlines, or external partners.
You can turn ambiguous goals into clear plans, priorities, owners, and working routines.
You are good at building, coordinating, coaching, and holding teams accountable.
You identify problems early, make sound decisions with incomplete information, and follow work through closure.
You are comfortable with data, spreadsheets, dashboards, and technical tools, and use them to improve decisions.
You communicate clearly with clients, colleagues, and leaders, and bring high agency, low ego, and hands-on judgment.
Nice to Haves
Experience in operations, program delivery, production, workforce management, logistics, marketplaces, or another execution-heavy environment.
Experience managing contractors, vendors, distributed teams, or other external partners.
Experience with data operations, quality systems, AI, media, or other technical work.
Experience with capacity planning, forecasting, cost management, or operational metrics.
Experience using automation, internal tools, or process design to improve how teams work.
Experience working across languages, regions, or cultures.
Benefits
Medical, dental, vision, and mental health coverage
Short- and long-term disability coverage
Health and Lifestyle Spending Accounts
Generous paid time off
Weekly team lunches and wide variety of office snacks and drinks
Regular team events and socials
More about this job
Responsibilities
The Operations Manager will oversee the execution of complex data projects by designing workflows, managing teams, and ensuring high-quality delivery. They will act as a bridge between product requirements and operational reality to scale capacity and maintain project milestones.
Requirements
Candidates should have extensive experience in execution-heavy environments, managing distributed teams, and building scalable operational processes. Strong proficiency in data analysis, project planning, and cross-functional communication is essential for success in this role.
Skills
- Operations management
- Project management
- Team building
- Workflow design
- Capacity planning
- Quality assurance
- Data analysis
- Process improvement
- Vendor management
- Contractor management
- Strategic planning
- Performance metrics
- Cross-functional coordination
- Risk management
- Technical operations
- Workforce management
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Mental health coverage
- Short-term disability coverage
- Long-term disability coverage
- Health spending account
- Lifestyle spending account
- Paid time off
- Weekly team lunches
- Office snacks and drinks
- Team events and socials
- Equity
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Data & Analytics
- Technology
- Software
Keywords
- Operations
- Data infrastructure
- Multimodal data
- Perceptual intelligence
- Project execution
- Workflow optimization
- Capacity planning
- Quality systems
- AI
- Media
- Logistics
- Marketplaces
- Workforce management
- Automation
- Process design
- Dashboards
- Spreadsheets
- Operational metrics
- Cost management
- Forecasting