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Added 1 hour ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Working closely with the appropriate application, business, and departmental leads, the Technical Analyst will ensure that the systems and IT infrastructure are reliable, secure, compliant…
Added 3 hours ago
M
Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
The MarTech Sr. Technical Analyst is responsible for supporting the implementation and maintenance of all digital analytics tools and Adobe Marketing technology integration for our Manulife…
Added 4 hours ago
IC
Senior Business Systems Analyst (ServiceNow)
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The vacant Business Systems Analyst role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail payments systems.…
Added 5 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
The D365 F&O Functional Analyst is responsible for the day-to-day administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages…
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
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Senior Manager, HR Digital Solutions Design
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Toronto, ON
- Full-time
Prior people management experience, ideally leading technical/analyst teams; comfort balancing hands-on design, configuration work with team leadership.
Added 7 hours ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
Contribute to internal documentation for both technical (DevOps, engineering) and non-technical (analyst, client) audiences.
Added 8 hours ago
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Fixed Income Trading Analyst
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Toronto, ON · FCP
- Full-time
…(CanDeal, Tradeweb, MarketAxxess, etc), offerings, connectivity, application integration, engagement model, regional…
Added 8 hours ago
DI
Information systems analyst - computer systems
DPMSYSTEMS IT CONSULTING SERVICES
Vancouver, BC
- From $46.5 CAD / hour
- Full-time
- Contract
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 8 hours ago
VC
Senior Functional Analyst, Business Systems & Integration
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Reporting to the designated Regional Manager or Director, the Senior Functional Analyst leverages business and technical knowledge to ensure that assigned business systems effectively…
Added 10 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
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RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application development, .NET, Microsoft SQL Server, Java, JavaScript, and…
Added 10 hours ago
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RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
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RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 12 hours ago
HR
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Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 13 hours ago
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Analyste-programmeur(se) full stack
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Montreal, QC · Quebec, QC
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…l’analyse technique, à la conception, au développement, à l’intégration, aux essais et à l’évolution de solutions numériques…
Added 15 hours ago
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SAP IBP Application Support Analyst
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We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 15 hours ago
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Added 16 hours ago
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Application Developer
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Architecte en information commerciale / Business Information Architect
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Munich Re

Business Systems Analyst, Systems & Data Transformation

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer, bringing deep technical expertise to help clients stay ahead of complex, emerging, and technology-based risks. We combine specialty insurance with inspection, engineering, and technology-enhanced services to redefine risk protection, with leading capabilities across cyber, equipment breakdown, renewable energy, and IoT technology services.

Backed by Munich Re, one of the world's most experienced and financially stable insurance and reinsurance groups, HSB Canada combines global strength with deep knowledge of the Canadian market. Building on a long legacy of innovation and technical excellence, we continue to evolve our capabilities to address modern and emerging risks, from cyber and artificial intelligence to connected technologies.

Primary Objectives

The successful candidate will possess strong Business Systems Analyst experience within the Canadian insurance industry, with the ability to bridge business needs and technology delivery across policy administration, underwriting, claims, finance, engineering, inspections, data integrations, and vendor implementations.

The role requires systems-level analysis, clear functional and technical documentation, SQL-based data validation, and effective collaboration with business stakeholders, architects, developers, QA teams, operations teams, and vendor partners.

Job Responsibilities

1. Business Systems Analysis & Requirements Management

Elicit, analyze, document, and validate business, functional, non-functional, data, integration, and reporting requirements from stakeholders.
Conduct workshops, interviews, and requirements elicitation sessions.
Create and maintain BRDs, user stories, use cases, acceptance criteria, process flows, data flow diagrams, interface specifications, and traceability matrices.
Translate business needs into clear system requirements and solution-ready specifications for technology delivery teams.
Perform impact analysis for proposed changes and enhancements.
Ensure traceability of requirements throughout the project lifecycle.
Assess current-state and target-state systems, data flows, integration points, controls, and operational impacts across insurance platforms.
Experience working within Agile and Waterfall environments.

2. Canadian Insurance Domain Expertise

Analyze and support business processes related to:
- Policy Administration
- Claims Management
- Underwriting
- Billing and Payments
- Renewals and Endorsements
- Insurance Product Configuration
Work closely with business users to improve operational efficiency.
Support Canadian regulatory, compliance, privacy, audit, and operational risk initiatives affecting insurance products, processes, data, and technology controls.
Understand Canadian P&C insurance, specialty insurance, and reinsurance, including:
- Policy lifecycle
- Claims lifecycle
- Underwriting rules
- Billing processes
- Renewals and endorsements
- Broker and customer servicing models

3. Data, Systems & Integration Analysis

Write and interpret SQL queries for data analysis, validation, reconciliation, root-cause analysis, and operational reporting.
Analyze large datasets to identify trends, anomalies, and business insights.
Work with database teams to review stored procedures, packages, triggers, functions, and views.
Validate data migration, data mapping, conversion, transformation, and reconciliation activities across source and target systems.
Support UAT, SIT, production issue investigations, defect triage, and data-related incident analysis using SQL, logs, interface files, and system documentation.
Analyze APIs, batch processes, message flows, data feeds, reference data, and downstream reporting impacts related to system changes.

4. Application & Technical Collaboration

Collaborate with development teams on system and data-related projects.
Understand application architecture and integration points.
Participate in solution design discussions and provide functional input.
Review technical designs to ensure alignment with business requirements.
Coordinate with developers, architects, QA teams, and project managers.

5. Delivery, Testing & Quality Assurance

Define and review test scenarios, test cases, acceptance criteria, expected results, and regression coverage based on business and system requirements.
Support SIT, UAT, and regression testing activities.
Perform requirements validation and defect triage.
Ensure delivered solutions meet business expectations, system design intent, data quality standards, Canadian regulatory obligations, and operational readiness requirements.

6. Stakeholder Management

Act as a liaison between business users and technical teams.
Conduct project status meetings and requirements walkthroughs.
Present findings, recommendations, and business cases to senior stakeholders.
Manage stakeholder expectations and proactively address business concerns.

Qualifications

6+ years of experience as a Business Systems Analyst, Systems Analyst, or technically oriented Business Analyst.
3 to 5+ years of experience within the Canadian insurance industry or a closely related regulated financial services environment.
Proven experience supporting large-scale system implementations, modernization initiatives, integrations, migrations, enhancements, or vendor platform projects.
Strong Canadian insurance domain knowledge.

Technical & Systems Skills

Experience with data mapping, interface specifications, source-to-target mapping, data lineage, and business rules documentation.
Strong SQL expertise for data analysis, validation, reconciliation, troubleshooting, and reporting.
Experience querying databases.
Knowledge of stored procedures, packages, triggers, and views.
Understanding of application architecture, web applications, APIs, integration patterns, batch processing, data models, and enterprise system design.
Knowledge of REST APIs, SOAP services, file-based integrations, messaging platforms, and system-to-system data exchanges.

Tools & Technologies

Databricks
SQL Server
JIRA
Confluence
Microsoft Visio
Microsoft Excel
Insurance platforms and core systems such as Guidewire, Duck Creek, PolicyCenter, ClaimCenter, BillingCenter, or similar policy, claims, billing, underwriting, and reinsurance platforms

Preferred Qualifications

Experience with Guidewire, Duck Creek, PolicyCenter, ClaimCenter, BillingCenter, or similar Canadian insurance platforms.
Knowledge of cloud platforms, data warehouses, enterprise reporting solutions, document management systems, workflow platforms, and integration technologies.
Experience with API integrations and microservices architecture.
CBAP, CCBA, PMP, or Agile certifications.
Prior experience working with distributed or offshore teams.

Key Competencies

Requirements Gathering & Analysis
Business Process Modeling
Stakeholder Management
Insurance Domain Expertise
Systems Analysis, Data Analysis & Validation
Integration Analysis & Technical Documentation
Problem Solving
Communication & Presentation Skills
Agile Methodology
Risk Analysis
Documentation & Reporting

Education

Bachelor's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field.
Relevant certifications in Business Analysis, Business Systems Analysis, Insurance, Agile methodologies, or technology delivery are preferred.

Nice-to-Have Skills

Knowledge of ETL processes.
Experience with reporting tools such as Power BI or Tableau.
Exposure to DevOps and CI/CD pipelines.
Experience working with microservices and event-driven architectures.
Basic understanding of XML, JSON, and XSD schemas.

Company Benefits:

Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

An engaging and collaborative environment that promotes continuous learning and development
A hybrid work environment that combines weekly in-office and remote days
A great compensation package including an annual company bonus
Competitive company-paid flexible health and dental benefits, starting on your first day
Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
Wellness program with tools and resources supporting your mental, physical, and financial wellbeing – on and off the job
Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
Employee Referral Program and Recognition Program

Our base salary range for this role is between $119,000 and $139,000 per year, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, and comparison to internal equity.

This role is located in our Toronto office on 390 Bay St, and we operate in a hybrid work model. This job posting is for an existing vacancy.

We do not use AI in our recruitment process - applications are reviewed by our team to ensure a fair and personalized experience.

HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.

We thank all candidates for their interest; however only those selected for interview will be contacted.

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More about this job

Responsibilities

The Business Systems Analyst will bridge business needs and technology delivery by eliciting requirements and managing system-level analysis across insurance platforms. They will collaborate with cross-functional teams to ensure solutions meet business expectations, regulatory obligations, and data quality standards.

Requirements

Candidates must have 6+ years of experience as a Business Systems Analyst with 3 to 5 years specifically in the Canadian insurance industry. Strong technical proficiency in SQL, data mapping, and experience with core insurance platforms like Guidewire or Duck Creek is required.

Skills

Business systems analysis
SQL
Requirements management
Data analysis
Insurance domain expertise
Integration analysis
Agile methodology
Stakeholder management
Process modeling
Technical documentation
Data mapping
API integration
Guidewire
Duck Creek
JIRA
Confluence

Benefits

Health benefits
Dental benefits
Health spending account
Wellness spending account
DC pension plan
RRSP plan
Vacation
Personal days
Statutory holidays
LinkedIn learning
Education assistance program
Annual company bonus

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Insurance
SQL
Data Transformation
Agile
Waterfall
Guidewire
Duck Creek
PolicyCenter
ClaimCenter
BillingCenter
Databricks
JIRA
Confluence
API
REST
SOAP
Data Mapping
Regulatory Compliance
Underwriting
Claims Management
Microservices
ETL
Power BI
Tableau
DevOps
CI/CD
XML
JSON
XSD

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