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MusiCounts

Coordinator, Programs & Operations

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 1-2 years of professional experience in some of the job responsibilities listed above.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

ABOUT MUSICOUNTS

MusiCounts is Canada's music education charity associated with The Canadian Academy of Recording Arts and Sciences and The JUNO Awards. At MusiCounts, we’re working to build a thriving culture of music education across Canada that prioritizes inclusivity, sustainability, and innovation.

THE OPPORTUNITY

MusiCounts is hiring a Coordinator, Programs & Operations to support the systems, processes, and coordination that help our national programs run smoothly. This new role will support the lifecycle of MusiCounts’ national programs, and the day-to-day operational infrastructure behind the Programs team’s work. The Coordinator will be a frontline contact for stakeholders across Canada and an internal resource for workflow, systems, financial administration, and cross-team coordination. This is an ideal role for someone who is highly organized, detail-oriented, comfortable with technology, and motivated by the operational work that makes high-impact programs possible.

JOB RESPONSIBILITIES

Programs Lifecycle (70%)

Monitor MusiCounts’ programs and applications inboxes, responding to inquiries from applicants, grantees, adjudicators, retailers, and other stakeholders.
Support applicants through the application, allocation, and reporting processes, including portal navigation, technical troubleshooting, and virtual support meetings.
Leverage Blackbaud Grantmaking to develop application forms, dashboards, reporting mechanisms, database maintenance, records, and process improvements.
Support adjudication processes for all MusiCounts programs.
Coordinate grant allocation and invoicing processes, ensuring recipients, retailers, and internal stakeholders have the information and documentation they need.
Facilitate payments and reconciliation processes.
Maintain accurate grant records, applicant data, reporting information, and internal tracking tools.
Support the development and execution of targeted outreach strategies for all of MusiCounts’ national programs.
Offer logistical support for events related to MusiCounts program delivery.

Departmental Operations (30%)

Leverage project management software to support timelines, task tracking, team coordination, and workflow management.
Support the implementation and use of internal coordination tools.
Provide centralized administrative and operational support across MusiCounts, helping keep key documents, schedules, travel logistics, expenses, and internal materials organized and up to date.

SKILLS, EXPERIENCE & QUALITIES

Requirements

Postsecondary education (degree, diploma or certificate) in a related field.
1-2 years of professional experience in some of the job responsibilities listed above. Recent graduates with relevant experience will also be considered.
Polished written and verbal communication skills.
Strong organizational skills and meticulous attention to detail, with the ability to manage multiple projects and deadlines.
Prowess in Google Sheets.
Experience with basic financial administration, including budget tracking, reconciliation processes, and maintaining accurate financial records.
Experience with music - through education, industry, performance, creation or appreciation.
The successful candidate must be self-motivated, highly communicative, and comfortable working independently while also being part of a small, highly collaborative team.

Assets

Experience working with a registered charity or non-profit organization.
Familiarity with grant management software and project coordination tools (particularly Blackbaud Grantmaking and Wrike).
Experience with non-Western musical traditions and/or music technology.
Awareness of issues facing music education in Canada.
Understanding of the commercial music industry.
Experience working in a remote or hybrid environment.
Bilingualism in English and French.

CULTURE & COMPENSATION

MusiCounts offers a positive, inclusive, and flexible, team-focused work environment. We offer competitive compensation commensurate with experience and health benefits. Employees also benefit from reduced summertime hours and holiday office closures.

Our office is located at 219 Dufferin Street, Toronto, ON M6K 3J1. This is a hybrid role and presence in our office will be expected approximately 2 times/ week.

Some travel within Canada will be required to fulfill the duties of this role.

HOW TO APPLY

Please submit your application by emailing a PDF copy of your cover letter and résumé to Neil Maclellan at neil@thetalentcode.ca. Please make the SUBJECT LINE: Coordinator, Programs & Operations.

Applications will be accepted until October 15, 2026. Interviews will be scheduled on a rolling basis during the application period. If you are interested in the opportunity, please submit your application promptly.

We want to thank all applicants for their interest, however, only those selected for interviews will be contacted.

MusiCounts embraces the diversity of all people, including those with disabilities, and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. We encourage individuals who identify as Indigenous, Black, a person of colour, as having a disability and/or as a member of the 2SLGBTQ+ communities to apply. If you require accommodation at any time during the recruitment process, we would be happy to work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Coordinate the lifecycle of national programs, including applicant support, grant applications and allocations, adjudication, invoicing, payments, reconciliation, records, and outreach. Provide operational and administrative support through project tracking, workflow coordination, document and schedule management, travel logistics, and event support.

Requirements

Requires postsecondary education in a related field and 1–2 years of relevant professional experience; recent graduates with relevant experience may also be considered. Candidates should have strong communication and organizational skills, proficiency with Google Sheets, basic financial administration experience, and experience with or interest in music.

Skills

Program Coordination
Grant Administration
Blackbaud Grantmaking
Google Sheets
Financial Administration
Budget Tracking
Reconciliation
Project Management
Workflow Management
Data and Records Management
Stakeholder Communication
Application Support
Technical Troubleshooting
Event Logistics
Written and Verbal Communication
Attention to Detail

Benefits

Health Benefits
Reduced Summertime Hours
Holiday Office Closures

Visa sponsorship

Not detected in the job text

Hiring contact

Neil Maclellan

Hiring contact email

neil@thetalentcode.ca

Keywords

MusiCounts
Music Education
National Programs
Program Coordination
Grant Administration
Blackbaud Grantmaking
Google Sheets
Wrike
Project Management Software
Application Forms
Dashboards
Grant Allocation
Invoicing
Payment Processing
Financial Reconciliation
Budget Tracking
Financial Records
Applicant Data
Adjudication
Stakeholder Support
Technical Troubleshooting
Outreach Strategies
Workflow Management
Event Logistics
Non-Profit Organizations
Music Industry
Music Technology
Remote and Hybrid Work

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