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Added 13 mins ago
BO
Community Support Worker
BGC Okanagan
Vernon, BC
- Part-time
Join BGC Okanagan as Community Support Worker!
Added 13 mins ago
BO
Inclusive Child Care Worker - Aspire Program
BGC Okanagan
Kelowna, BC
- Part-time
…children, youth, and their families. As an Inclusive Child Care Worker (ICCW), you will support children and youth with a wide range of developmental and support needs. This position is…
Added 13 mins ago
TS
Shelter Worker
The Salvation Army Canada and Bermuda Territory
Nanaimo, BC
- Part-time
The Shelter Worker at The Salvation Army's Nanaimo New Hope Centre plays a pivotal role in providing compassionate care, support, and assistance to individuals experiencing homelessness and…
Added 13 mins ago
TS
PT Shelter Worker
The Salvation Army Canada and Bermuda Territory
Nanaimo, BC
- Part-time
The Shelter Worker at The Salvation Army's Nanaimo New Hope Centre plays a pivotal role in providing compassionate care, support, and assistance to individuals experiencing homelessness and…
Added 13 mins ago
A
Resident Care Attendant Casual AgeCare Brandt's Creek
AgeCare
Kelowna, BC · AgeCare Brandt’s Creek Mews
- Part-time
The Resident Care Attendant (RCA) is responsible to the Executive Director or the Director of Care. They ensure and support the implementation and evaluation of the resident care services…
Added 27 mins ago
NH
Transitional Support Worker - FT
Nisa Helpline
Vancouver, BC
- Full-time
The Transitional Support Worker provides trauma-informed, resident-centred support to women and families residing within the transitional housing program.
Added 27 mins ago
WC
Client Support Worker (2026-396-CC)
WoodGreen Community Services
Toronto, ON
- Part-time
As a Client Support Worker, you will play a vital role in promoting the well-being and independence of program participants. You will work in partnership with clients to support their goals…
Added 27 mins ago
LH
2600002866 - Crisis Secondary - Crisis Support Worker
Lakeridge Health
ON · Durham, ON
- Internship
Job Title: Crisis Secondary - Crisis Support Worker x4
Added 27 mins ago
LH
2600002864 - Crisis Secondary - Crisis Support Worker
Lakeridge Health
ON · Durham, ON
- Internship
Job Title: Crisis Secondary - Crisis Support Worker x2
Added 27 mins ago
YO
Youth Worker - Part Time
YMCA of Three Rivers
Stratford, ON
- $18.57 CAD / hour
- Part-time
…facilitating a variety of programs for youth (aged 13-24 years) that support their physical, social and mental wellbeing, personal development, leadership skills, and more. You will support…
Added 27 mins ago
RM
Outreach Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Outreach Worker will function as a member of the Mental Health Interdisciplinary Team and as such will be involved with cases of a complex clinical nature. Working under the supervision…
Added 28 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
…automation group account managers most qualified to implement the program. Monitor the managing of the important accounts. Coordinates staff…
Added 28 mins ago
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Supported Independent Living - Support Worker - 2026
St.Amant
Winnipeg, MB
- $17.92 to $21.94 CAD / hour
- Part-time
This posting is used to create a pool of applicants for various Support Worker positions within the Supported Independent Living program (SIL)
Added 28 mins ago
Harm Reduction Worker
Lookout Housing and Health Society
Surrey, BC
The Harm Reduction Worker (HRW) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRW gives oversight of harm reduction supplies throughout the…
Added 28 mins ago
Crisis Worker - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.
Added 28 mins ago
E
PSW-9 Part-time (PSW) Personal Support worker
Extendicare
Sault Ste. Marie, ON · Assist - FJ Davey LTC
- Part-time
Graduate of Personal Support Worker program (or provincial equivalent certificate
Added 43 mins ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
…estate transactions and identify opportunities where RBC can support our clients through platforms outside of real estate financing (e.g. Residential Mortgage program, Private Banking,…
Added 43 mins ago
CH
Youth Support Worker
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Drake
- Part-time
As a Youth Support Worker, you will be responsible for making the first impressions with our youth. As one of their first points of contact, helping with intake, signing youth into our…
Added 58 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…for part-time clinical instructor positions in the Personal Support Worker (PSW), Practical Nursing (PN), and Bachelor of Science in Nursing (BScN)…
Added 58 mins ago
Housekeeping Room Attendant
Northland Properties
Ottawa, ON
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 58 mins ago
Security Officer
Northland Properties
Vancouver, BC
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Added 58 mins ago
Housekeeping Supervisor
Northland Properties
Halifax, NS
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 58 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)
Added 58 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living | Thu-Sat | 24 HR)
Connective
Mission, BC
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)
Added 58 mins ago
PT - Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)

Muslim Food Bank and Community Services

Casework Coordinator & Social Worker

Calgary, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Program: ASPIRE Case Management Program

Location: 416 Meridian Rd SE Unit 11A, Calgary, AB T2A 1X4, Canada

Position Type: Part-Time

Reports To: Manager, ASPIRE Program / Director, ASPIRE Program

Organization: Muslim Food Bank & Community Services Society (MFBCS)

About Us!

Muslim Food Bank & Community Services Society (MFBCS) is a faith-driven nonprofit organization dedicated to alleviating hunger and supporting the holistic well-being of individuals and families. Through food assistance, case management, community services, and social support programs, MFBCS empowers communities with dignity, compassion, and care.

Position Summary

The Social Worker & Coordinator is responsible for providing direct client support and counselling, supporting individuals and families facing multiple and complex challenges, and coordinating key administrative and operational functions of the Case Worker Program. This role supports volunteer caseworkers through training, mentorship, and ongoing guidance while ensuring program documentation, client records, and case management processes are completed accurately and efficiently.

The ideal candidate is compassionate, organized, client-centred, and committed to supporting vulnerable populations through a trauma-informed and culturally responsive approach.

Duties & Responsibilities

Client Support

Provide direct support and guidance to clients with multiple and complex needs.
Conduct client assessments to identify needs, barriers, and appropriate interventions.
Develop and implement client action plans to support individual goals and self-sufficiency.
Assist clients in accessing community resources, programs, and services.
Support clients experiencing challenges such as financial hardship, housing instability, family conflict, mental health concerns, and other vulnerable circumstances.
Maintain professional, ethical, and confidential client relationships.

Case Worker Program Coordination

Assist with the recruitment, onboarding, and retention of volunteer caseworkers.
Facilitate orientation, training, and professional development opportunities for caseworkers.
Coordinate ongoing communication, support, and engagement activities for volunteers.
Update and maintain program resources and referral information.

Case Worker Support & Supervision

Conduct regular check-ins and debrief meetings with volunteer caseworkers.
Provide mentorship, guidance, and support to new caseworkers, social workers, and program staff.
Assist caseworkers in managing complex and sensitive client situations.
Monitor case activity to ensure program policies and procedures are followed.
Support quality service delivery through coaching and case consultation.

Program Administration & Documentation

Ensure client intake processes are completed accurately and in a timely manner.
Monitor the submission and completion of required forms, reports, and program documentation.
Ensure case notes and client records are maintained using Salesforce and other case management systems.
Ensure cases are opened, updated, and closed according to program standards.
Maintain accurate records while upholding confidentiality and privacy requirements.
Support program reporting, tracking, and data management as required.

Collaboration & Program Support

Work collaboratively with staff, volunteers, community agencies, and external partners.
Support continuous improvement initiatives and identify opportunities to strengthen service delivery.
Participate in team meetings, training, and organizational activities.
Perform other duties as assigned by the Program Director, Manager, or MFBCS Executive Team.

Qualifications

Degree or diploma in Social Work, Human Services, Community Services, Psychology, or a related field.
Registration with the applicable professional regulatory body is considered an asset.
Speaking Urdu and/or Dari is a requirement
Experience providing direct support to vulnerable individuals and families.
Strong understanding of trauma-informed, client-centered, and culturally responsive practices.
Experience facilitating training, mentoring volunteers, or coordinating community programs is an asset.
Experience using Salesforce or other case management systems is preferred.
Strong organizational, administrative, and documentation skills.
Excellent verbal and written communication skills.
Ability to manage sensitive information with professionalism and discretion.

Core Competencies

Compassionate and client-centered approach
Strong ethical judgment and confidentiality
Cultural humility and sensitivity
Volunteer mentorship and coordination
Organization and attention to detail
Problem-solving and critical thinking
Collaboration and teamwork
Professional communication
Accountability and reliability
Commitment to dignity-based community service

Why Join MFBCS?

Join a dedicated team committed to empowering individuals and families through compassionate service and community support. This role offers an opportunity to make a meaningful impact while helping strengthen a program focused on dignity, self-sufficiency, and community well-being.

Apply About employer

More about this job

Responsibilities

Provide direct support, assessments, counselling, and action planning for clients facing complex challenges, and connect them with relevant community resources. Coordinate caseworker volunteers through recruitment, training, mentorship, and case consultation while maintaining accurate records and supporting program administration and reporting.

Requirements

A degree or diploma in Social Work, Human Services, Community Services, Psychology, or a related field is required, and speaking Urdu and/or Dari is required. Candidates should have experience supporting vulnerable individuals and families, strong documentation and communication skills, and knowledge of trauma-informed, client-centred, and culturally responsive practice; regulatory registration and Salesforce experience are assets.

Skills

Client Assessment
Case Management
Client Counselling
Client Action Planning
Trauma-Informed Practice
Culturally Responsive Practice
Volunteer Training
Volunteer Mentorship
Case Consultation
Program Coordination
Documentation
Confidentiality
Community Resource Referrals
Salesforce
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Case Management
Client Assessment
Client Counselling
Trauma-Informed Practice
Client-Centred Practice
Culturally Responsive Practice
Volunteer Caseworkers
Volunteer Recruitment
Volunteer Onboarding
Training
Mentorship
Case Consultation
Client Action Plans
Community Resources
Referral Information
Salesforce
Case Management Systems
Client Records
Case Notes
Program Administration
Program Reporting
Data Management
Confidentiality
Privacy
Urdu
Dari
Vulnerable Populations

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