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Added 4 mins ago
IG
Property Manager
Insight Global
Calgary, AB
- $80,000 to $85,000 CAD / year
- Full-time
Added 4 mins ago
SC
Safety and Quality Controller
Sky Contracting Inc.
Toronto, ON
- Full-time
…client expectations by delivering exceptional quality, reliable service, and practical construction…
Added 4 mins ago
BH
Manager, Mortgage Administration
BC Housing
Burnaby, BC
- Full-time
Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
Added 4 mins ago
BH
Fraud Prevention and Investigation Manager
BC Housing
Burnaby, BC
- Full-time
Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
Added 4 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Drug administration by injection technical permit (Pharmacy Technician) an asset
Added 4 mins ago
O
Pork and Poultry Supply Chain Analyst
Olymel
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Education: Bachelor’s degree in Business Administration, Operations Management, or a related field.
Added 4 mins ago
RO
Coordinator, Events Sales Business Operations
Royal Ontario Museum
Toronto, ON
- Full-time
…Coordinators, and internal partners, you will coordinate event sales administration from client information and estimates through invoicing, revenue reconciliation, reporting, and…
Added 7 mins ago
I
Associate Sales Director
IVARI
Toronto, ON
- Full-time
…services, including life and health insurance, annuities, pension administration and investment…
Added 7 mins ago
RH
Community Disability Worker: Monday to Friday Evenings
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…Alberta Health Services standards, Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together…
Added 7 mins ago
ME
Accounting Assistant
MCDOUGALL ENERGY INC
Sault Ste. Marie, ON
- Full-time
…focused individual who is passionate about delivering outstanding service to join us as an Accounting Assistant. Reporting to the Corporate Accounting Manager, the Accounting Assistant will…
Added 7 mins ago
PA
ILS Manager
PROVINCIAL AEROSPACE LTD
Ottawa, ON
- Full-time
…where the aircraft will operate. As AirPro serves as the In-Service Support (ISS) Integrator for the CC295 Kingfisher fleet, the ILS Manager is accountable for the planning, integration,…
Added 7 mins ago
MO
Technician L1
MSP OPERATIONAL CORP
London, ON
- $50,000 to $57,000 CAD / year
- Full-time
…to assist customers providing fast, courteous, and efficient service to maintain a high level of user satisfaction. We are looking for a bright, passionate, and motivated Help Desk Analyst…
Added 7 mins ago
LH
Care Coordinator
Lifemark Health Group
Grande Prairie, AB
- Full-time
…clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient…
Added 7 mins ago
LH
Care Coordinator
Lifemark Health Group
Fergus, ON
- $17.6 to $24.54 CAD / hour
- Part-time
…clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient…
Added 7 mins ago
LH
Business Lead
Lifemark Health Group
Hamilton, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Through a focus on service excellence, the Business Lead promotes a culture of friendly, professional, and patient-centered care in all interactions with patients, team members, and…
Added 7 mins ago
TO
Animal Care Attendant
The Ontario SPCA and Humane Society
Thunder Bay, ON
- Up to $20 CAD / hour
- Part-time
…relationships with our human friends too by supporting client service and administration for a seamless experience at every…
Added 21 mins ago
SB
Project Accountant
Summit Brooke Construction
BC · British Columbia, Canada
- Full-time
…clients' visions. With an unwavering commitment to customer service, we’ve established ourselves as leaders in the construction industry. Our goal is to build lasting relationships and…
Added 21 mins ago
TU
Global Engagement Associate Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Student Advising 3 | Student Support and Administration | Go Global: International Learning Programs
Added 21 mins ago
MR
On-Site Leasing Administrator
MoveSmart Rentals
Kitchener, ON
- $65,000 to $80,000 CAD / year
- Internship
This position combines leasing, resident relations, and on-site administration, with a strong focus on maintaining occupancy. You will be responsible for helping convert prospective renters…
Added 21 mins ago
TU
Research Assistant/Technician 1-1
The University of British Columbia
Vancouver, BC
- $26.83 to $29.42 CAD / hour
- Full-time
Dr. Azar’s research lab at Vancouver General Hospital’s Complex Pain and Addiction Service (CPAS) and UBC Department of Psychiatry, Faculty of Medicine, conducts clinical and translational…
Added 21 mins ago
TU
Research Assistant/Technician 1-2
The University of British Columbia
Vancouver, BC
- $26.83 to $29.42 CAD / hour
- Full-time
Dr. Azar’s research lab at Vancouver General Hospital’s Complex Pain and Addiction Service (CPAS) and UBC Department of Psychiatry, Faculty of Medicine, conducts clinical and translational…
Added 21 mins ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA012)
Potenco
Canada
- Full-time
…supplier negotiations, vendor management, and ERP item catalogue…
Added 21 mins ago
R
System Administrator
Raise
Burnaby, BC
- Contract
…Systems or Degree/Diploma in Finance, Accounting, or Business Administration (with strong technical…
Added 21 mins ago
RC
Payroll Analyst
RSM Canada
Vancouver, BC
- Full-time
Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent experience.
Added 22 mins ago
VC
Clerical Supervisor - Radiology
Vancouver Coastal Health
Vancouver, BC
- $32.39 CAD / hour
- Full-time
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…

MVP Talent Corp

Help Desk Support Specialist

Calgary, AB, Canada

$60,000 to $85,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Help Desk Support Specialist:

Our client is a mid-sized business located in Calgary, Alberta. They have approximately 220 users, most of whom are in Calgary and work from the Calgary office. We are in search of a well-rounded, intermediate-level help desk support person to support this mostly Microsoft environment and its internal users. Technological background (as per below) is important, but equally important is one’s personality, character, eagerness, adaptability, initiative, personal drive, and team fit / collaboration skills.

Overall personality, communication skills, and one’s ability to “do everything” is very key here. We are looking for someone happy to jump in where/when needed and to take initiative instead of waiting to be told everything. We also need someone who doesn’t require a list of duties, we want someone to be flexible and accommodating in support of users.

MUST-Have QUALIFICATIONS:

5+ years of work experience in first\second-level IT Support
5+ years of work experience in Windows system administration
Previous experience supporting Active Directory, Group Policy, DNS, DHCP, TCP/IP
Experience supporting Citrix remote access
Experience supporting Office 365-Office Suite, Teams
Experience deploying applications using SCCM
MCP, ITIL certification preferred

TECHNOLOGIES USED:

Microsoft Technologies
Windows Active Directory and Group Policy
Windows 10 Workstations (150+) across 9 sites
Windows 2008R2, 2012, 2016, 2019 Server (100+)
Office 365 (150+ users)
IIS Webservers
SQL Server (SSRS, SSAS and Database)
SCCM
Worldox document management
Freshservice ticketing system
PRTG monitoring system(s)
Citrix Contraxx contracts management
PowerShell and VB script
Palo Alto Global Protect
AccuMap
Schlumberger desktop applications

(Non-Exhaustive) Typical Daily Duties:

Be the first point of contact for internal clients across the US and Canada via phone, Teams, and using a ticket system
Provide first-level triage and support for internal proprietary applications
Provide intermediate triage and support for typical desktop support scenarios
Maintain application updates and patching
Maintain Operating System updates and patching
Manage small to medium infrastructure projects, including upgrades, new services, and service changes
Administer & maintain spare parts inventory
Shared 7x24 on-call – corporate mobile device(s) provided – on-call rotation is approx 1 per month with minimal calls while on-call.
Deployment and relocation of printers, desk stations, and network cabling

PERSONAL ATTRIBUTES (Repeated for emphasis):

Well-developed interpersonal skills
Good problem analysis and problem-solving skills
Professional and approachable, technically proficient, and an independent thinker/problem solver
Good written and spoken communication skills for explaining technical support issues and solutions clearly and appropriately to a diverse audience
Attention to detail, organized and thorough, with a desire for continuous improvement
A team player who takes pride in client satisfaction
Able to hold on-call responsibilities

Apply About employer

More about this job

Responsibilities

Provide first- and intermediate-level technical support to internal users across the United States and Canada, including troubleshooting desktop and proprietary applications, maintaining software and operating system updates, and managing tickets. Support infrastructure projects, administer spare parts inventory, participate in an on-call rotation, and deploy or relocate printers, workstations, and network cabling.

Requirements

Candidates must have at least five years of first- or second-level IT support experience and five years of Windows system administration experience. Required experience includes Active Directory, Group Policy, DNS, DHCP, TCP/IP, Citrix remote access, Office 365, Teams, and SCCM; MCP and ITIL certifications are preferred.

Skills

First- and Second-Level IT Support
Windows System Administration
Active Directory
Group Policy
DNS
DHCP
TCP/IP
Citrix Remote Access
Office 365
Microsoft Teams
SCCM
Application Deployment
PowerShell
Problem-Solving
Communication
User Support

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Technologies
Windows 10
Windows Server
Active Directory
Group Policy
DNS
DHCP
TCP/IP
Office 365
Microsoft Teams
Citrix
SCCM
IIS
SQL Server
SSRS
SSAS
Worldox
Freshservice
PRTG
PowerShell
VBScript
Palo Alto GlobalProtect
AccuMap
Schlumberger Applications
ITIL
MCP
Application Patching
Infrastructure Projects
Desktop Support
On-Call Support

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