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Added 48 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 hour ago
K
Sr. Data Analyst, Compliance
Kraken
Remote, Canada
- Full-time
- Remote
Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical…
Added 1 hour ago
R
Business Solutions Analyst - Well Delivery Systems Administrator
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- Contract
Business Solutions Analyst - Well Delivery Systems Administrator
Added 1 hour ago
OS
Employee Movement Associate
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Toronto, ON · Greater Toronto Area, Canada
- $25 to $29 CAD / hour
- Full-time
Support large-scale projects such as summer internship programs, rotational analyst programs, and global associate onboarding.
Added 1 hour ago
T
Financial Accounting Analyst
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Ottawa, ON
- Full-time
…of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 1 hour ago
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Job ID #32294: Network Analyst II - Datacentre Operations
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- Full-time
Reporting to the Supervisor, Infrastructure & Operations (Datacentre Operations), the Network Analyst II troubleshoots, supports and assists in maintaining server infrastructure, operating…
Added 1 hour ago
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System Design Analyst (contract up to 18 months)
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Added 1 hour ago
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Health Information Data Analyst
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St. Catharines, ON
- Full-time
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Added 1 hour ago
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Health Informatics Analyst
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- Full-time
Maintain a customer-focused approach to support and service delivery.
Added 2 hours ago
GD
Senior System Engineering Analyst, Engineering (HQ SE)
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Ottawa, ON
- $90,000 to $120,000 CAD / year
- Full-time
Work with the customer, the Department of National Defence (DND) to elicit and define System requirements and desired capabilities.
Added 3 hours ago
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IT Support Centre Analyst (2026-9459)
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Montreal, QC
- Full-time
Reporting into the Manager, IT Support, the IT Support Centre Analyst - Tier I provides IT customer service support to employees across Canada. Provide hardware and software support for…
Added 3 hours ago
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Associate Investment Advisor
RBC Dominion Securities
Ottawa, ON
- Full-time
…team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm.…
Added 3 hours ago
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IT Operations Analyst IV
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Toronto, ON
- Full-time
Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support…
Added 4 hours ago
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Montreal, QC
- Full-time
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Analyste support production
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Montreal, QC
- Full-time
Senior : plus de 6 ans d’expérience en IT Service Management, Infrastructure, Production Support ou comme IT Business Analyst.
Added 4 hours ago
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Collections Analyst
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Burlington, ON
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The Collections Analyst ensures timely collection of customer receivables, resolves issues preventing payment, and maintains accurate customer accounts. This role works with customers and…
Added 4 hours ago
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Service Desk Analyst
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Vancouver, BC
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Provide first-level technical support and customer service to enterprise users within set SLAs, resolving issues on first contact wherever possible
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Microsoft Dynamics 365 Solution Architect
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Added 4 hours ago
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Analyst – Front Office Application Engineer
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- Full-time
…solutions that advance the firm's analytical capabilities and support business…
Added 4 hours ago
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Junior HelpDesk Support Analyst
MVP Talent Corp
Calgary, AB
- $50,000 to $60,000 CAD / year
- Full-time
…office. We are in search of a well-rounded, Junior help desk support person to support this mostly Microsoft environment and its internal users. This is a great opportunity for a junior,…
Added 4 hours ago
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Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support…
Added 4 hours ago
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Customer Support (Legal Accounting)
Actionstep
Remote, Canada
- $55,000 to $60,000 CAD / year
- Full-time
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We’re looking for a Customer Support Analyst to join our fast-growing support team.
Added 5 hours ago
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Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
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Service Desk Analyst
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New Westminster, BC
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We’re looking for Service Desk Analysts to provide first-level technical support and customer service within a large enterprise environment. This is a great opportunity for someone who…

MVP Talent Corp

Junior HelpDesk Support Analyst

Calgary, AB, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Junior Help Desk Support Specialist:

Our client is a mid-sized business located in Calgary, Alberta. They have approximately 220 users, most of whom are in Calgary and work from the Calgary office. We are in search of a well-rounded, Junior help desk support person to support this mostly Microsoft environment and its internal users. This is a great opportunity for a junior, keen and motivated person to learn and grow within a supportive technical environment.

Technological background (as per below) is important, but equally important is one’s personality, character, eagerness, adaptability, initiative, personal drive, and team fit / collaboration skills.

Overall personality, communication skills, and one’s ability to learn key. We are looking for someone happy to jump in where/when needed and to take initiative instead of waiting to be told everything. This young learner should bring the initiative to uptake as much as possible, asking the right questions while shadowing and learning from more seasoned support pros.

MUST-Have QUALIFICATIONS:

1-2 years of work experience in first\second-level IT Support
1-2 years of work experience in Windows system administration and/or support of a Windows-based environment
Any IT-focused diploma or degree

Strong Nice-to-Have's:

Previous experience supporting Active Directory, Group Policy, DNS, DHCP, TCP/IP
Setup, deploy, and support desktops, laptops and peripherals
Citrix remote access
Experience supporting Office 365-Office Suite, Teams
Experience deploying applications using SCCM
MCP, ITIL certification preferred

TECHNOLOGIES USED:

Microsoft Technologies
Windows Active Directory and Group Policy
Windows 10 Workstations (150+) across 9 sites
Windows 2008R2, 2012, 2016, 2019 Server (100+)
Office 365 (150+ users)
IIS Webservers
SQL Server (SSRS, SSAS and Database)
SCCM
Worldox document management
Freshservice ticketing system
PRTG monitoring system(s)
Citrix Contraxx contracts management
PowerShell and VB script
Palo Alto Global Protect
AccuMap
Schlumberger desktop applications

(Non-Exhaustive) Typical Daily Duties:

Be the first point of contact for internal clients across the US and Canada via phone, Teams, and using a ticket system
Provide first-level triage and support for internal proprietary applications
Provide intermediate triage and support for typical desktop support scenarios
Maintain application updates and patching
Maintain Operating System updates and patching
Manage small to medium infrastructure projects, including upgrades, new services, and service changes
Administer & maintain spare parts inventory
Shared 7x24 on-call – corporate mobile device(s) provided – on-call rotation is approx 1 per month with minimal calls while on-call.
Deployment and relocation of printers, desk stations, and network cabling

PERSONAL ATTRIBUTES (Repeated for emphasis):

Strong communication skills
Well-developed interpersonal skills
Good problem analysis and problem-solving skills
Professional and approachable, technically proficient, and an independent thinker/problem solver
Attention to detail, organized and thorough, with a desire for continuous improvement
A team player who takes pride in client satisfaction
Able to hold on-call responsibilities

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More about this job

Responsibilities

Provide first-contact support and triage for internal users across the US and Canada, including proprietary applications and desktop support issues. Maintain applications, operating systems, inventory, and infrastructure projects, and assist with equipment deployment, relocations, and an on-call rotation.

Requirements

Requires 1–2 years of first- or second-level IT support experience, 1–2 years supporting or administering Windows environments, and an IT-focused diploma or degree. The employer also values communication, problem-solving, initiative, adaptability, teamwork, and familiarity with Microsoft technologies and related support tools.

Skills

Help Desk Support
Windows Administration
Active Directory
Group Policy
Desktop Support
Office 365
Microsoft Teams
SCCM
Citrix
DNS
DHCP
TCP/IP
PowerShell
Troubleshooting
Customer Service
Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Windows
Active Directory
Group Policy
Windows 10
Windows Server
Office 365
Microsoft Teams
IIS
SQL Server
SSRS
SSAS
SCCM
Worldox
Freshservice
PRTG
Citrix
PowerShell
VBScript
Palo Alto GlobalProtect
DNS
DHCP
TCP/IP
IT Support
Desktop Support
Application Patching
Operating System Updates
Infrastructure Projects
ITIL
MCP
Ticketing Systems

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