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Added 5 mins ago
PA
Director of Sales
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Develop and lead a formal Key Account Management strategy for major customers, across all industry segments
Added 1 hour ago
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Customer Care Coordinator
PheedLoop
Toronto, ON
- Full-time
Good to have but not required- 1 year of experience in customer success, customer service, or account management
Added 1 hour ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
…data foundation behind it. As an Enterprise and/or Commercial Account Executive within these teams, you will drive transformational outcomes for our customers using market-leading…
Added 1 hour ago
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Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Added 2 hours ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
Your recent experience is primarily customer success management, account management, or customer onboarding
Added 3 hours ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
…nitrogen applications and the commercial ability to translate customer requirements into profitable business…
Added 4 hours ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
AI-Forward Team: Work alongside a team actively using AI to scale account management, testing velocity, and reporting across the portfolio. You will sharpen your automation and AI skills…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate TRUCK UNOADER 3PM-1130PM SHIFTS
Walmart Canada
North Bay, ON
- Contract
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kindersley, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Saskatoon, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Saskatoon, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 4 hours ago
AW
Business Development Manager
Agilus Work Solutions
Kamloops, BC
- Full-time
…accounts, and play a key role in a growing organisation's long-term…
Added 5 hours ago
CC
Global Account Manager (GAM) - Montreal, QC
Cogent Communication
Montreal, QC
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 5 hours ago
BG
Territory Manager_CA
Brandt Group of Companies
Cranbrook, BC
- Full-time
Prepare and maintain detailed customer status reports, including sales call activities and prospect account lists submitted weekly, to support informed sales strategies.
Added 5 hours ago
SE
Applications Engineering Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
…products.The Applications Engineering Specialist manages multiple customer engagements concurrently and must be very effective at customer relationships. This customer interface is not only…
Added 6 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
Added 6 hours ago
RS
Logistics Dispatcher - Night Shift
Ryder System, Inc.
London, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 6 hours ago
W
(CAN) Stock Unloader Associate TRUCK UNOADER 3PM-1130PM SHIFTS
Walmart
North Bay, ON
- Part-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 6 hours ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
QUEST (PeopleSoft Student Information System) and DMS (OnBase Document Management System) allows staff to track the status of documents received, correspondence, and generate letters and…
Added 6 hours ago
UO
Hiring Success Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Experience in account management, recruitment or talent management is an asset.
Added 6 hours ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time
Added 6 hours ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
Recruit, interview, hire, train, coach, and develop the region’s field management team while fostering a positive, performance-driven culture.
Added 6 hours ago
Lot Attendant (Langley Toyota)
Go Auto
Langley (City), BC · Langley, British Columbia
Delivering outstanding customer service with a friendly and approachable attitude.
Added 7 hours ago
R
Bilingual FX Analyst - 12 months Contract
RBC
Toronto, ON
- Full-time
You will use your strong communication skills to work with Business and Commercial Account Managers to ensure a smooth transition and also to train new users to use the DX platform. You…

My Grain Exchange

Customer Success & Account Representative

SK, Canada
Saskatchewan, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

My Grain Exchange is looking for an Account Representative to help farmers, buyers, and industry partners get the most out of our grain marketplace.

This role is a mix of customer support, account management, and light sales outreach. You’ll be checking in with users, helping them keep their accounts and inventory up to date, learning what grain they are looking to move or buy, and making sure they understand how to use the platform effectively.

We’re looking for someone who is comfortable talking with farmers and grain buyers, can build trust quickly, and is willing to be proactive instead of waiting for customers to reach out.

What You’ll Do

As an Account Representative, you’ll be responsible for building and maintaining relationships with users on My Grain Exchange.

Your Day-to-day Work May Include

Contacting existing users to check in on their account
Asking sellers what inventory they currently have available or are planning to move
Helping users update inventory listings, pricing, grades, quantities, and farm/location details
Following up with buyers to understand what commodities, grades, volumes, and delivery areas they are looking for
Helping connect buyer demand with seller inventory on the platform
Supporting users through account setup, listing creation, bidding, and platform questions
Encouraging inactive users to re-engage with the marketplace
Gathering feedback from farmers and buyers to help improve the platform
Tracking outreach, notes, user needs, and follow-up opportunities
Explaining how My Grain Exchange works in a clear, practical way

What We’re Looking For

The ideal candidate is personable, organized, and comfortable having real conversations with agricultural customers.

You May Be a Good Fit If You

Are confident speaking with farmers, buyers, and business owners
Have strong communication skills by phone, email, and text
Are organized and good at following up
Can ask good questions and listen carefully
Are comfortable using web-based software and keeping notes in a CRM or admin system
Have a basic understanding of grain, farming, or agricultural markets
Can explain technology in a simple, non-intimidating way
Are self-motivated and able to work independently
Enjoy building long-term customer relationships

Agriculture or grain industry experience is an asset, but not required if you are willing to learn.

Nice to Have

Experience in sales, customer support, account management, or agriculture
Familiarity with grain commodities, grades, pricing, delivery terms, or farm logistics
Experience using CRM tools, marketplace platforms, or customer support software
Comfort making outbound calls and following up with customers
Knowledge of Western Canadian agriculture

Why Join My Grain Exchange?

My Grain Exchange is building a better way for farmers and buyers to connect directly in the grain market. Our platform helps sellers get more visibility for their grain and helps buyers discover available inventory more efficiently.

You’ll be joining a growing marketplace where your work directly helps farmers, buyers, and the overall adoption of the platform.

This is a relationship-driven role with the opportunity to help shape how customers use and experience My Grain Exchange.

Compensation

Compensation will be based on experience and role structure.

Possible Options May Include

Hourly or salary compensation
Performance-based bonuses
Commission or incentive opportunities based on account activity, listings, or successful trades

How to Apply

Please send your resume and a short note explaining why you’d be a good fit for this role.

Experience in agriculture, grain, sales, or customer support is helpful, but we’re most interested in someone who can communicate well, follow up consistently, and build trust with customers.

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with farmers, buyers, and other marketplace users by checking in, understanding their needs, and helping them manage accounts and grain listings. Support users with platform setup and questions, connect buyer demand with seller inventory, encourage inactive users to return, and track outreach and feedback.

Requirements

The ideal candidate communicates confidently with agricultural customers, listens carefully, follows up consistently, and can explain web-based technology in practical terms. They should be organized, self-motivated, comfortable with CRM or administrative tools, and have basic grain, farming, or agricultural market knowledge or a willingness to learn.

Skills

Account Management
Customer Support
Sales Outreach
Communication
Active Listening
Follow-Up
Relationship Building
Grain Inventory Management
Marketplace Platform Support
CRM Documentation
Agricultural Market Knowledge
Outbound Calling
User Re-Engagement
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

My Grain Exchange
Grain Marketplace
Farmers
Grain Buyers
Agriculture
Grain Commodities
Grain Grades
Grain Pricing
Delivery Terms
Farm Logistics
Account Management
Customer Support
Sales Outreach
Outbound Calls
Customer Relationships
Inventory Listings
Bidding
Buyer Demand
Seller Inventory
CRM
Marketplace Platforms
Customer Support Software
Account Setup
User Re-Engagement
Western Canadian Agriculture

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