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CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Quebec, QC
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
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Customer Service Representative (Cantonese & Mandarin)
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added just now
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Customer Service Representative - Speedy Glass
Belron
Mississauga, ON · Speedy - Mississauga
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
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Représentant de services technique / Technical Field Service Representative
Hitachi
Mont-Saint-Hilaire, QC · (HE)Office_QC_Mont-Saint Hilaire
- Full-time
Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on…
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Sales Representative - First Aid and Safety
Cintas
Calgary, AB
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…
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Assistant Route Service Sales Representative (4-Day Workweek)
Cintas
Abbotsford, BC
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 14 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 mins ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 14 mins ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- Full-time
Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Added 15 mins ago
IB
Représentant(e) de l’expérience client - saisonnier / Seasonal Customer Experience Representative
Indigo Books & Music
Laval, QC
- Part-time
Added 15 mins ago
Territory Sales Representative - Halifax
Molson Coors
Halifax, NS
In the role of Territory Sales Representative working based out of Nova Scotia you will be part of the Atlantic Commercial team. This position reports to the Nova Scotia District Sales…
Added 29 mins ago
BG
Représentante des ventes d’équipements lourds – Division de la location | Heavy Duty Equipment Sales Representative - Rentals Division
Brandt Group of Companies
Laval, QC
- Full-time
Servir de point de contact principal pour les clients, en assurant la coordination interne pour le service, la facturation et la logistique.
Added 29 mins ago
BG
Représentant·e des ventes - Construction et foresterie | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Laval, QC
- Full-time
…être desservies par d'autres secteurs de Brandt - Pièces et service, ventes d'autres produits représentés ou fabriqués par Brandt (p. ex. : camions et remorques pour la route, équipement…
Added 29 mins ago
TU
Director, Strategic Planning & Operations
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…requirements to meet the School s mandate of teaching, research and service. This position provides authoritative administrative advice to the School Director on finance, human resources,…
Added 29 mins ago
TU
Community-Engaged Research and Partnerships Specialist
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Added 29 mins ago
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Land Registration Officer
Government of Nova Scotia
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and…
Added 29 mins ago
GF
District Sales Manager
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact…
Added 30 mins ago
GF
Representative, District Sales (Niagara/ Thorold)
Gordon Food Service - Canada
Thorold, ON
- Full-time
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact…
Added 30 mins ago
SM
Service Technician
Swish Maintenance Limited
Barrie, ON
- Full-time
As a frontline representative of the company, the Service Technician builds strong customer relationships through professionalism, responsiveness, and technical expertise. Through…
Added 30 mins ago
Service Technician
Swish Group of Companies
Barrie, ON
As a frontline representative of the company, the Service Technician builds strong customer relationships through professionalism, responsiveness, and technical expertise. Through…
Added 30 mins ago
Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
Siemens
Ottawa, ON
The main function of a Service Specialist is to attend on-site service visits, provide preventative maintenance, troubleshooting, and repair. Additional responsibilities related to the…
Added 30 mins ago
OH
Inside Sales Representative
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding…
Added 30 mins ago
UO
Community-Engaged Research and Partnerships Specialist
University of British Columbia
Vancouver, BC · UBCV | C.K. Choi Building for the Institute of Asian Research (CHOI)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Added 30 mins ago
BB
Service Billing
Bosch Building Technologies
ON
- $38,950 to $47,150 CAD / year
- Full-time
Job Summary: The Service Billing supports service operations by preparing and reviewing work orders for accurate pricing, materials, subcontractor invoices, customer PO information, and…
Added 30 mins ago
GO
Community Health Nurse
Government of Nunavut Recruitment
NU · NU, Canada
- Full-time
…societal values, promotes use of the Inuktut language, achieves a representative public service, and collaborates with partners to achieve the promise of Nunavut. Successful applicants will…

My Grain Exchange

Customer Success & Account Representative

SK, Canada
Saskatchewan, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

My Grain Exchange is looking for an Account Representative to help farmers, buyers, and industry partners get the most out of our grain marketplace.

This role is a mix of customer support, account management, and light sales outreach. You’ll be checking in with users, helping them keep their accounts and inventory up to date, learning what grain they are looking to move or buy, and making sure they understand how to use the platform effectively.

We’re looking for someone who is comfortable talking with farmers and grain buyers, can build trust quickly, and is willing to be proactive instead of waiting for customers to reach out.

What You’ll Do

As an Account Representative, you’ll be responsible for building and maintaining relationships with users on My Grain Exchange.

Your Day-to-day Work May Include

Contacting existing users to check in on their account
Asking sellers what inventory they currently have available or are planning to move
Helping users update inventory listings, pricing, grades, quantities, and farm/location details
Following up with buyers to understand what commodities, grades, volumes, and delivery areas they are looking for
Helping connect buyer demand with seller inventory on the platform
Supporting users through account setup, listing creation, bidding, and platform questions
Encouraging inactive users to re-engage with the marketplace
Gathering feedback from farmers and buyers to help improve the platform
Tracking outreach, notes, user needs, and follow-up opportunities
Explaining how My Grain Exchange works in a clear, practical way

What We’re Looking For

The ideal candidate is personable, organized, and comfortable having real conversations with agricultural customers.

You May Be a Good Fit If You

Are confident speaking with farmers, buyers, and business owners
Have strong communication skills by phone, email, and text
Are organized and good at following up
Can ask good questions and listen carefully
Are comfortable using web-based software and keeping notes in a CRM or admin system
Have a basic understanding of grain, farming, or agricultural markets
Can explain technology in a simple, non-intimidating way
Are self-motivated and able to work independently
Enjoy building long-term customer relationships

Agriculture or grain industry experience is an asset, but not required if you are willing to learn.

Nice to Have

Experience in sales, customer support, account management, or agriculture
Familiarity with grain commodities, grades, pricing, delivery terms, or farm logistics
Experience using CRM tools, marketplace platforms, or customer support software
Comfort making outbound calls and following up with customers
Knowledge of Western Canadian agriculture

Why Join My Grain Exchange?

My Grain Exchange is building a better way for farmers and buyers to connect directly in the grain market. Our platform helps sellers get more visibility for their grain and helps buyers discover available inventory more efficiently.

You’ll be joining a growing marketplace where your work directly helps farmers, buyers, and the overall adoption of the platform.

This is a relationship-driven role with the opportunity to help shape how customers use and experience My Grain Exchange.

Compensation

Compensation will be based on experience and role structure.

Possible Options May Include

Hourly or salary compensation
Performance-based bonuses
Commission or incentive opportunities based on account activity, listings, or successful trades

How to Apply

Please send your resume and a short note explaining why you’d be a good fit for this role.

Experience in agriculture, grain, sales, or customer support is helpful, but we’re most interested in someone who can communicate well, follow up consistently, and build trust with customers.

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with farmers, buyers, and other marketplace users by checking in, understanding their needs, and helping them manage accounts and grain listings. Support users with platform setup and questions, connect buyer demand with seller inventory, encourage inactive users to return, and track outreach and feedback.

Requirements

The ideal candidate communicates confidently with agricultural customers, listens carefully, follows up consistently, and can explain web-based technology in practical terms. They should be organized, self-motivated, comfortable with CRM or administrative tools, and have basic grain, farming, or agricultural market knowledge or a willingness to learn.

Skills

Account Management
Customer Support
Sales Outreach
Communication
Active Listening
Follow-Up
Relationship Building
Grain Inventory Management
Marketplace Platform Support
CRM Documentation
Agricultural Market Knowledge
Outbound Calling
User Re-Engagement
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

My Grain Exchange
Grain Marketplace
Farmers
Grain Buyers
Agriculture
Grain Commodities
Grain Grades
Grain Pricing
Delivery Terms
Farm Logistics
Account Management
Customer Support
Sales Outreach
Outbound Calls
Customer Relationships
Inventory Listings
Bidding
Buyer Demand
Seller Inventory
CRM
Marketplace Platforms
Customer Support Software
Account Setup
User Re-Engagement
Western Canadian Agriculture

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