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Added 33 mins ago
TU
Vietnamese Interpreter, CHOD
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Victoria, BC
- Full-time
Must possess the ability to perform bilateral / simultaneous interpretation and translation at a minimum proficiency level of 4/4/4/4 · Must have previous documented experience and expertise in providing simultaneous language interpretations for similar events
Added 4 hours ago
CC
Clerk 1
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SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 5 hours ago
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- Internship
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C
Senior Risk Analyst
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Toronto, ON
- Full-time
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Added 6 hours ago
IS
Associate Wealth Advisor
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Victoria, BC
- $70,000 CAD / year
- Full-time
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Added 8 hours ago
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Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
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- $70,000 to $80,000 CAD / year
- Full-time
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Physiotherapist - Rehabilitation & Supportive Care Services
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…interdisciplinary Seniors Care Team responsible for providing service to seniors >65 years of age in the emergency department and community settings. The physiotherapist participates in the…
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Senior Project Manager (Water / Wastewater Construction)
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Mississauga, ON
- $145,000 to $180,000 CAD / year
- Full-time
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LM
Senior Surety Claims Counsel OR Senior Surety Claims Expert
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
…solutions, ease of doing business, and consistent, responsive service. Global Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16…
Added 11 hours ago
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Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson MedTech
Markham, ON
- Full-time
This role can be based in any of the following DePuy Synthes office locations in Latin America, Canada, and the United States · The candidate must have demonstrated strong processional judgement as the role is accountable for maintaining strong compliance discipline
Added 11 hours ago
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Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc
Added 12 hours ago
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Senior Technical Specialist - Long Haul Trucking & Cargo
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- Full-time
Act as a senior claims representative during customer meetings, broker reviews and strategic account discussions
Added 12 hours ago
GO
Executive Legal Officer
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 12 hours ago
TU
French Interpreter, CHOD
The Unconventional
Victoria, BC
- Full-time
Must possess the ability to perform bilateral / simultaneous interpretation and translation at a minimum proficiency level of 4/4/4/4 · Must have previous documented experience and expertise in providing simultaneous language interpretations for similar events
Added 12 hours ago
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Senior Financial Analysis
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Vancouver, BC
- Full-time
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Added 12 hours ago
AW
VP & Head of Environmental, Canada
Allied World Assurance Company
Toronto, ON
- Full-time
…Environmental business throughout Canada. This role serves as the senior Environmental leader for the Canadian platform, overseeing underwriting strategy, portfolio management, broker and…
Added 12 hours ago
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Executive Assistant
City of Winnipeg
Winnipeg, MB
- Full-time
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Added 13 hours ago
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Human Resources - HR Business Partner
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…governance, escalates significant risks and exceptions to the Senior Manager, Human Resources, and remains responsible for coordinating approved actions through…
Added 13 hours ago
LM
Senior Surety Claims Counsel OR Senior Surety Claims Expert
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Toronto, ON
- Full-time
…solutions, ease of doing business, and consistent, responsive service. Global Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16…
Added 13 hours ago
JM
Senior Project Manager (Trade Shows, Events, Permanent Installations)
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Added 13 hours ago
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Senior Service Representative
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- Full-time
Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring…
Added 13 hours ago
BB
Field Technical Service Representative (Full Time Seasonal)
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Kelowna, BC
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 14 hours ago
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Social Worker Degree Senior
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Regina, SK
- Part-time
Job Description: The Senior Social Worker is an experienced clinician who may provide supervision and coaching within acute care in the Women's and Children's Team, reporting directly to a…

Myriad Group Consultants (Groupe Myriad)

Client Service Representative - Group Benefits

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 7, 2026

Original job description

English section of this bilingual listing.

Client Service Representative - Group Benefits | Bilingual (English & French) | Québec

About Myriad Group Consultants

Myriad Group Consultants (MGC) is a Québec-based group benefits firm dedicated to helping Canadian small and medium-sized businesses retain and support their employees by simplifying and optimizing group benefits. Our approach is built on transparency, responsiveness, personal care, and unparalleled customer service. We build long-term partnerships rooted in trust, dependability, and genuine human connection.

Our culture is guided by our core values, caRrreS: Collaboration, Accountability, Responsiveness, Respect, Reliability, Excellence, and Service.

The Role

The Client Service Representative supports our group benefits and group annuity clients by ensuring they receive fast, accurate, and friendly service at every touchpoint. This is a great opportunity for someone with strong customer service instincts who wants to build a career in group benefits - prior financial services experience is preferred. You'll work closely with the senior broker and internal teams, learning the industry while being the reliable, responsive voice clients can count on.

Key Responsibilities

Client Support

Respond to day-to-day client questions and requests with accuracy and care
Support Brokers in servicing a portfolio of group benefits and group annuity (group pension) clients
Help ensure clients feel supported, heard, and taken care of
Communicate proactively about service updates and changes

Service Excellence

Deliver consistently helpful, friendly service on every interaction
Follow up and follow through on open items
Handle questions and concerns with empathy and professionalism
Coordinate with internal teams, insurers, and partners to resolve client needs

Learning & Growth

Learn the fundamentals of group benefits and group annuities on the job
Take on increasing responsibility as you build product knowledge and confidence
Receive mentorship from experienced Client Relationship Managers

Internal Collaboration

Collaborate closely with internal team members
Communicate clearly across teams
Take ownership of your tasks and follow through

Who You Are

Warm, personable, and naturally good with people
Positive, reliable, and detail-oriented
Comfortable on the phone and in front of clients
Service-oriented with a genuine desire to help
Accountable and responsive
Eager to learn and grow into a client-facing career

Experience & Qualifications

Fluently bilingual (English & French) – required
Customer service experience required (retail, call center, hospitality, administrative support, or similar all welcome)
Group benefits, insurance, HR, or payroll experience is a plus, not required
Strong communication skills
Québec market experience is an asset

What Success Looks Like

Clients feel well taken care of when they interact with you
You respond quickly and follow through consistently
You represent MGC with warmth and professionalism
You live the caRrreS values daily
You're building the foundation to grow into a Client Relationship Manager role over time

Why Join Myriad Group Consultants

A supportive environment to launch your career in group benefits
Mentorship and hands-on training
Values-driven, people-first culture
Real path to grow into more senior client-facing roles

Read the full bilingual original

Client Service Representative - Group Benefits | Bilingual (English & French) | Québec

About Myriad Group Consultants

Our culture is guided by our core values, caRrreS: Collaboration, Accountability, Responsiveness, Respect, Reliability, Excellence, and Service.

The Role

Key Responsibilities

Client Support

Respond to day-to-day client questions and requests with accuracy and care
Support Brokers in servicing a portfolio of group benefits and group annuity (group pension) clients
Help ensure clients feel supported, heard, and taken care of
Communicate proactively about service updates and changes

Service Excellence

Deliver consistently helpful, friendly service on every interaction
Follow up and follow through on open items
Handle questions and concerns with empathy and professionalism
Coordinate with internal teams, insurers, and partners to resolve client needs

Learning & Growth

Learn the fundamentals of group benefits and group annuities on the job
Take on increasing responsibility as you build product knowledge and confidence
Receive mentorship from experienced Client Relationship Managers

Internal Collaboration

Collaborate closely with internal team members
Communicate clearly across teams
Take ownership of your tasks and follow through

Who You Are

Warm, personable, and naturally good with people
Positive, reliable, and detail-oriented
Comfortable on the phone and in front of clients
Service-oriented with a genuine desire to help
Accountable and responsive
Eager to learn and grow into a client-facing career

Experience & Qualifications

Fluently bilingual (English & French) – required
Customer service experience required (retail, call center, hospitality, administrative support, or similar all welcome)
Group benefits, insurance, HR, or payroll experience is a plus, not required
Strong communication skills
Québec market experience is an asset

What Success Looks Like

Clients feel well taken care of when they interact with you
You respond quickly and follow through consistently
You represent MGC with warmth and professionalism
You live the caRrreS values daily
You're building the foundation to grow into a Client Relationship Manager role over time

Why Join Myriad Group Consultants

A supportive environment to launch your career in group benefits
Mentorship and hands-on training
Values-driven, people-first culture
Real path to grow into more senior client-facing roles

Représentant(e) au service à la clientèle – Assurances collectives | Bilingue (anglais et français) | Québec

À propos de Consultants de Groupe Myriad

Consultants de Groupe Myriad (MGC) est un cabinet québécois spécialisé en avantages sociaux collectifs, dédié à aider les petites et moyennes entreprises canadiennes à fidéliser et soutenir leurs employés en simplifiant et en optimisant leurs régimes collectifs. Notre approche repose sur la transparence, la réactivité, l'attention personnalisée et un service à la clientèle exceptionnel. Nous bâtissons des partenariats à long terme fondés sur la confiance, la fiabilité et de véritables relations humaines.

Notre culture est définie par nos valeurs fondamentales : Collaboration, imputabilité, réactivité, respect, fiabilité, excellence et service.

Le poste

Le ou laeprésentant(e) au service à la clientèle – Assurances collectives soutient nos clients en avantages sociaux collectifs et REER collectif en s'assurant qu'ils reçoivent un service rapide, précis et chaleureux à chaque interaction. C'est une excellente occasion pour une personne ayant un bon sens du service à la clientèle et qui souhaite bâtir une carrière dans le domaine des avantages sociaux - expérience dans les services financiers est préférable. Vous travaillerez en étroite collaboration avec nos responsables de la relation client et les équipes internes, tout en apprenant le métier et en étant la voix fiable et réactive sur laquelle les clients peuvent compter.

Responsabilités principales

Soutien à la clientèle

Répondre aux questions et demandes quotidiennes des clients avec précision et attention
Soutenir les courtiers dans la gestion d'un portefeuille de clients en assurance collective et REER collectif
Contribuer à ce que les clients se sentent soutenus, écoutés et pris en charge
Communiquer de façon proactive concernant les mises à jour et changements de service

Excellence du service

Offrir un service constant, aimable et utile à chaque interaction
Assurer les suivis nécessaires jusqu'à la résolution
Traiter les questions et préoccupations avec empathie et professionnalisme
Coordonner avec les équipes internes, les assureurs et les partenaires pour répondre aux besoins des clients

Apprentissage et développement

Apprendre les fondements des avantages sociaux collectifs et des REER collectifs sur le terrain
Prendre graduellement plus de responsabilités à mesure que vos connaissances et votre confiance se développent
Bénéficier du mentorat de responsables de la relation client expérimentés

Collaboration interne

Collaborer étroitement avec les membres de l'équipe
Communiquer clairement entre les équipes
Assumer la responsabilité de ses tâches et assurer un suivi rigoureux

Profil recherché

Chaleureux(se), accessible et naturellement à l'aise avec les gens
Attitude positive, fiable et soucieuse du détail
À l'aise au téléphone et devant les clients
Orienté(e) service avec un réel désir d'aider
Responsable et réactif(ve)
Désireux(se) d'apprendre et de développer une carrière orientée client

Expérience et qualifications

Bilinguisme (anglais et français) – requis
Expérience en service à la clientèle requise (commerce de détail, centre d'appels, hôtellerie, soutien administratif ou domaine similaire)
Expérience en avantages sociaux collectifs, assurance, RH ou paie – un atout, non requis
Bonnes compétences en communication
Connaissance du marché québécois – un atout

À quoi ressemble le succès

Les clients se sentent bien pris en charge lors de chaque interaction avec vous
Vous répondez rapidement et assurez un suivi constant
Vous représentez MGC avec chaleur et professionnalisme
Vous incarnez les valeurs caRrreS au quotidien
Vous bâtissez les bases nécessaires pour évoluer vers un rôle de responsable de la relation client

Pourquoi se joindre à Consultants de Groupe Myriad

Un environnement propice pour lancer sa carrière en avantages sociaux collectifs
Mentorat et formation pratique
Culture axée sur les valeurs et les personnes
Réel parcours d'évolution vers des rôles clients plus seniors

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to client questions and requests, support brokers serving group benefits and group annuity clients, and provide accurate, friendly service with consistent follow-through. Coordinate with internal teams, insurers, and partners to resolve client needs while learning the products and taking on increasing responsibility.

Requirements

Fluency in English and French and customer service experience are required; experience in group benefits, insurance, human resources, or payroll is an asset but not required. Strong communication skills, reliability, attention to detail, and a service-oriented approach are sought, while Québec market experience is an asset.

Skills

Customer Service
Client Support
Bilingual Communication
Verbal Communication
Attention To Detail
Follow-Up
Empathy
Professionalism
Responsiveness
Accountability
Team Collaboration
Problem Resolution
Group Benefits
Group Annuities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Group Benefits
Group Annuities
Group Pensions
Client Support
Broker Support
Bilingual English And French
Financial Services
Insurance
Human Resources
Payroll
Client Communication
Service Updates
Issue Resolution
Insurers
Internal Collaboration
Mentorship
Québec Market

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Work requirements

Jobs in Canada