Cloud Operations Engineer – Azure AKS Terraform (36170)
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 4–10 years of professional experience in infrastructure deployment, maintenance, and operational support.
- Posting language
- English
- Posted
Original job description
Cloud Operations Engineer – Azure / AKS / Terraform
Location: Toronto, ON (Hybrid – 2–3 days onsite per week)
Employment Type: Permanent, Full-Time
Travel: Not Required
Position Overview
Myticas Consulting is seeking an experienced Cloud Operations Engineer II for a permanent opportunity with a client in Toronto, Ontario.
Reporting to the Manager, Cloud Operations, the successful candidate will be responsible for deploying, maintaining, supporting, and optimizing a mission-critical SaaS environment hosted on Microsoft Azure.
This role requires strong hands-on expertise in Azure Kubernetes Service (AKS), Terraform, Azure networking and security, CI/CD automation, and production cloud operations.
You will work alongside a team of cloud engineers responsible for delivering reliable, secure, and scalable SaaS infrastructure and application deployments through automated pipelines.
The ideal candidate brings strong technical troubleshooting capabilities, production incident management experience, and a proactive approach to operational improvements, automation, and service reliability.
Key Responsibilities
Cloud Infrastructure & SaaS Operations
Microsoft Azure & Cloud Infrastructure
The following certifications are considered assets:
The successful candidate must be willing and able to complete a comprehensive pre-employment background screening process, including a credit check.
About Myticas Consulting
Myticas Consulting is a leading IT staffing and recruitment firm specializing in connecting skilled technology professionals with organizations across Canada and beyond.
,
Location: Toronto, ON (Hybrid – 2–3 days onsite per week)
Employment Type: Permanent, Full-Time
Travel: Not Required
Position Overview
Myticas Consulting is seeking an experienced Cloud Operations Engineer II for a permanent opportunity with a client in Toronto, Ontario.
Reporting to the Manager, Cloud Operations, the successful candidate will be responsible for deploying, maintaining, supporting, and optimizing a mission-critical SaaS environment hosted on Microsoft Azure.
This role requires strong hands-on expertise in Azure Kubernetes Service (AKS), Terraform, Azure networking and security, CI/CD automation, and production cloud operations.
You will work alongside a team of cloud engineers responsible for delivering reliable, secure, and scalable SaaS infrastructure and application deployments through automated pipelines.
The ideal candidate brings strong technical troubleshooting capabilities, production incident management experience, and a proactive approach to operational improvements, automation, and service reliability.
Key Responsibilities
Cloud Infrastructure & SaaS Operations
- Build, deploy, maintain, and support SaaS infrastructure and application environments hosted on Microsoft Azure.
- Manage cloud infrastructure, application deployments, and ongoing production environment operations.
- Perform scheduled maintenance, rolling updates, infrastructure and application patching, and AKS upgrades.
- Support business-as-usual (BAU) operations, troubleshooting environmental and application issues to identify and resolve root causes.
- Support disaster recovery processes and operational readiness.
- Manage certificates, infrastructure configurations, and environment stability.
- Develop deep subject matter expertise in the organization's SaaS platform and supporting infrastructure.
- Design, develop, maintain, and improve automated infrastructure and application deployment processes.
- Build and support CI/CD pipelines using Azure DevOps.
- Implement and maintain Infrastructure as Code (IaC) using Terraform and related automation tools.
- Identify and implement operational improvements that increase team efficiency, reliability, and deployment consistency.
- Collaborate with engineering and operations teams to establish and promote best practices in release management, automation, and cloud operations.
- Provide hands-on troubleshooting and resolution of production infrastructure and application issues.
- Manage incident triage, investigation, resolution, and root cause analysis (RCA) in accordance with ITSM standards.
- Support Azure application security using native Azure security services and controls.
- Monitor cloud infrastructure and application performance, availability, and reliability.
- Troubleshoot AKS, Kubernetes workloads, networking, application connectivity, and security-related issues.
- Participate in roster-based operational support, including weekend coverage when required.
- Communicate proactively with internal and external stakeholders regarding incidents, changes, maintenance, and service updates.
Microsoft Azure & Cloud Infrastructure
- Strong hands-on experience with Microsoft Azure, particularly Azure Kubernetes Service (AKS), Azure Networking, and Azure Security services.
- Experience deploying, maintaining, and troubleshooting production cloud infrastructure and applications.
- Practical experience with Azure-native application security resources and services.
- Strong understanding of cloud architecture, operational reliability, and security best practices.
- Strong Kubernetes and Docker administration and troubleshooting skills.
- Hands-on experience supporting AKS production environments, including upgrades, maintenance, and issue resolution.
- Proven experience implementing Infrastructure as Code using Terraform.
- Experience with infrastructure automation tools such as Ansible.
- Experience designing, building, and supporting CI/CD pipelines using Azure DevOps.
- Strong understanding of cloud networking and security concepts, including:
- Firewalls and Web Application Firewalls (WAF)
- Network Security Groups (NSGs)
- VPNs and Private Endpoints
- DNS and Load Balancers
- Experience troubleshooting cloud networking, connectivity, and application security issues.
- Strong Linux administration and troubleshooting experience.
- Proficiency in Bash, Python, or PowerShell scripting.
- Experience with monitoring and observability tools, including Azure Monitor, Log Analytics, Prometheus, and Grafana.
- Working knowledge and experience with JBoss/WildFly and PostgreSQL.
- Experience supporting mission-critical production environments.
- Strong knowledge of incident management, root cause analysis, change management, and ITSM processes.
- Hands-on experience with AKS upgrades, patch management, certificate management, and customer-facing technical troubleshooting.
- Understanding of Site Reliability Engineering (SRE) principles, cloud security, and operational excellence.
- Excellent troubleshooting, issue triage, analytical, and problem-resolution skills.
- 4–10 years of professional experience in infrastructure deployment, maintenance, and operational support.
- Bachelor's degree or postgraduate qualification in Computer Science, Engineering, or an equivalent discipline.
- Demonstrated experience supporting production infrastructure and cloud-based applications.
- Strong written and verbal communication skills.
- Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.
- Proactive approach to identifying issues, communicating updates, and following through on deliverables.
- Willingness and ability to learn and adapt to new technologies.
The following certifications are considered assets:
- Microsoft Certified: Azure Administrator Associate
- HashiCorp Certified: Terraform Associate
- Certified Kubernetes Administrator (CKA)
- Hybrid work arrangement requiring 2–3 days onsite per week in Toronto.
- Fast-paced environment with competing priorities and tight deadlines.
- Flexibility to support teams and clients operating across multiple time zones, including offshore teams.
- Participation in roster-based support, potentially including weekends and adjusted working hours based on operational requirements.
- Strong emphasis on clear written and verbal communication, proactive collaboration, and timely stakeholder updates.
- Ability to provide professional, client-facing technical communication and presentations when required.
- Demonstrated accountability, punctuality, follow-through, and ownership of assigned responsibilities.
The successful candidate must be willing and able to complete a comprehensive pre-employment background screening process, including a credit check.
About Myticas Consulting
Myticas Consulting is a leading IT staffing and recruitment firm specializing in connecting skilled technology professionals with organizations across Canada and beyond.
,
More about this job
Responsibilities
Deploy, maintain, troubleshoot, and optimize production SaaS infrastructure and applications hosted on Azure, including AKS environments, networking, security, upgrades, and disaster recovery. Build and improve Terraform-based infrastructure automation and Azure DevOps CI/CD pipelines, while managing incidents, root cause analysis, monitoring, and operational reliability.
Requirements
Requires 4–10 years of infrastructure deployment and operational support experience, a bachelor's degree or postgraduate qualification in Computer Science, Engineering, or an equivalent discipline, and hands-on expertise with Azure, AKS, Kubernetes, Terraform, networking, security, and CI/CD. Candidates should also have production incident management and troubleshooting experience, Linux and scripting skills, strong communication abilities, and the ability to support a hybrid Toronto team and roster-based operations.
Skills
- Microsoft Azure
- Azure Kubernetes Service (AKS)
- Kubernetes
- Docker
- Terraform
- Azure DevOps
- CI/CD Pipelines
- Azure Networking
- Azure Security
- Ansible
- Linux Administration
- Bash
- Python
- PowerShell
- Azure Monitor
- Incident Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
- Consulting
Keywords
- Microsoft Azure
- Azure Kubernetes Service (AKS)
- Kubernetes
- Docker
- Terraform
- Azure DevOps
- CI/CD
- Infrastructure as Code
- Ansible
- Azure Networking
- Azure Security
- Firewalls
- Web Application Firewall (WAF)
- Network Security Groups (NSGs)
- VPNs
- Private Endpoints
- DNS
- Load Balancers
- Linux
- Bash
- Python
- PowerShell
- Azure Monitor
- Log Analytics
- Prometheus
- Grafana
- JBoss/WildFly
- PostgreSQL
- Incident Management
- Site Reliability Engineering (SRE)