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Added 18 mins ago
Business System Analyst - LMS / VAM Specialist : Toronto ON (Hybrid) : Full time
AceStack
Toronto, ON
Full-time
…Manager, Solution Architect, Technical Lead, or Implementation Specialist within a bank’s Transaction Banking or Cash Management Technology…
Added 19 mins ago
Senior Engineer - ServiceNow Development
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
$87,780 to $122,892 CAD / year
Full-time
Develop and enhance capabilities for incident, major incident, problem, change, request, knowledge, service catalog, and configuration management, as applicable.
Added 1 hour ago
PLC & Automation Controls Specialist
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
Full-time
We’re hiring a PLC & Automation Controls Specialist responsible for designing, programming,
Added 1 hour ago
Application Monitoring Specialist
Experis Canada
Mississauga, ON
Contract
The Application Monitoring Specialist will work closely with the infrastructure, development, support and database teams to determine monitoring requirements and implement filters, events,…
Added 1 hour ago
Liquidity Management Systems (LMS) and Virtual Account Management (VAM) BSA
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
We are seeking an experienced LMS / VAM Specialist to drive the delivery, implementation, and optimization of our Liquidity Management Systems (LMS) and Virtual Account Management (VAM)…
Added 1 hour ago
Configuration Specialist
DistillerSR
Ottawa, ON · Kanata, ON
$61,000 to $74,000 CAD / year
Full-time
Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 1 hour ago
ServiceNow Developer (CIS-VR Certified)
Enterprise Solutions Inc.
Toronto, ON
Contract
Development experience with ServiceNow portals and Customer Service Management (CSM)
Added 2 hours ago
Network and Systems Specialist
Stoakley-Stewart Consultants Ltd.
Barrie, ON
Full-time
As Network and Systems Specialist, you will work across the organization’s networks, servers, virtualization, cloud environment, cybersecurity and end-user systems. Some days will involve…
Added 2 hours ago
Configuration Specialist
DistillerSR Inc.
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 2 hours ago
RQ11686 - Software Developer - Senior
Maarut
Toronto, ON
Contract
ServiceNow Certified Implementation Specialist –
Added 2 hours ago
Systems Administrator
MDA
Longueuil, QC
Full-time
…this context, we are seeking an experienced and versatile IT specialist to join our team in St. Hubert,…
Added 2 hours ago
Quality Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
$77,000 to $98,000 CAD / year
Full-time
We are looking for an experienced Quality Engineering (QE) Specialist to join our Quality team in Ottawa, Halifax or Calgary. Reporting to the Quality Manager, the QE Specialist plays a key…
Added 2 hours ago
Quality Engineering Specialist
General Dynamics Mission Systems–Canada
Ottawa, ON
$77,000 to $98,000 CAD / year
Full-time
We are looking for an experienced Quality Engineering (QE) Specialist to join our Quality team in Ottawa, Halifax or Calgary. Reporting to the Quality Manager, the QE Specialist plays a key…
Added 3 hours ago
Architecte principal SAP SD, secteur de la vente en gros / SAP SD Lead Architect, Wholesale Industry
Syntax
Montreal, QC
…cycles complets au minimum), le support, la conception et la configuration du module SD et des processus OTC dans le secteur de la vente en…
Added 3 hours ago
Senior Security Specialist - Cloud (Global Security)
RBC
Toronto, ON
Full-time
Intermediate experience working with orchestration and configuration management systems such as Ansible or Puppet, and infrastructure-as-code systems such as CloudFormation or Terraform,…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Advanced troubleshooting, configuration, and application support skills with Infor LN.
Added 3 hours ago
IT Support Specialist
Modern Niagara
Vaughan, ON
Full-time
The IT Support Specialist II provides advanced level 2 IT support while administering, developing, and continuously improving Modern Niagara’s ServiceNow platform. This role supports…
Added 3 hours ago
Technical Support Specialist L1 / L2 – North America
Letsignit
Montreal, QC
Full-time
Role Description The Technical Support Specialist L1 / L2 – North America is a full-time, hybrid role based in Montreal, QC, with flexibility for some work from home. In this role, you will…
Added 4 hours ago
Senior Technical Support Specialist
OnX
Windsor, ON
Contract
The successful candidate will assist with device deployments, onboarding and offboarding activities, asset management, inventory tracking, and day-to-day IT operations. The role also…
Added 4 hours ago
ServiceNow developer
ThoughtStorm
Toronto, ON
Contract
Development experience with ServiceNow portals and Customer Service Management (CSM)
Added 5 hours ago
Applications Specialist
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
Full-time
The Application Specialist will be the primary PMCC resource for the Computer-Aided Dispatch (CAD) system and will serve as the go-to contact for CAD and PMCC technology-related matters.…
Added 5 hours ago
Payroll and HCM Implementation Consultant
CMiC
Remote, Canada
Full-time · Remote
…matter expert (“SME”) in a unique element of the Human Capital Management application of the CMiC software. This element uses evolving technology to interface with standard payroll and HR…
Added 5 hours ago
M365, AV and Technology Support Technician
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
Full-time
Today, the Royal College has over 55,000 members, and the vision remains to advance the learning for specialist physicians to deliver the best health care for all. The Royal College…
Added 5 hours ago
Customer succes associate
Petal
Quebec, QC
Full-time
As a Onboarding specialist, you take over after the sale and play a key role in onboarding new clients.
Added 5 hours ago
Payroll and HCM Implementation Consultant
CMiC
Toronto, ON
Full-time
…matter expert ("SME") in a unique element of the Human Capital Management application of the CMiC software. This element uses evolving technology to interface with standard payroll and HR…

Closed listing

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Job type: Contract
Closing date: Oct 23, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Added 2 days ago
IT Operations & Systems Support Specialist (34762)
Myticas Consulting · Ottawa, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

About employer

More about this job

Responsibilities

Provide onsite and remote technical support for users, Windows systems, enterprise infrastructure, networks, and specialized operational technology. Troubleshoot and maintain hardware and software, respond to service tickets, support deployments and upgrades, and maintain inventories, documentation, and operational logs.

Requirements

Requires a relevant college diploma or university degree, or a combination of relevant education and approximately three or more years of related IT experience. Candidates should have hands-on IT support experience, knowledge of Windows, Active Directory, and LAN/WAN troubleshooting, strong customer-service and communication skills, a valid Ontario Class G or Quebec-equivalent driver’s licence, and eligibility for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Server Support
Ticketing Systems
Infrastructure Troubleshooting
IT Security
Customer Service
Technical Documentation
System Updates and Patching
Operational Technology
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
Common Use Passenger Processing Systems (CUPPS)
Common Use Self-Service (CUSS)
ITIL
IT Service Management
Infrastructure Support
Hardware and Software Troubleshooting
Technical Documentation
Inventory Management
Security Clearance
Driver’s Licence

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