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Added 6 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 7 mins ago
Customer Solution Director Presales AMS
Syntax
Thornhill, ON
The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution…
Added 7 mins ago
KT
Shipper Receiver
Kal Tire
Edmonton, AB
- Temporary
Kal Tire is looking for a detail-oriented and organized Shipping and Receiving Specialist to join our Edmonton team for a contract period with full time hours. This hands-on position is…
Added 7 mins ago
PC
Senior Technical Support Analyst
Parkland Corporation
Montreal, QC · Calgary, AB
- Full-time
The IT Application and POS Support Specialist manage and supports a portfolio of IT applications and point-of-sale technologies. The role provides advanced operational support, coordinates…
Added 7 mins ago
R
Print Clerk
Ricoh
Stony Plain, AB
- Full-time
Prioritize and manage multiple print jobs to meet established production schedules and customer deadlines.
Added 7 mins ago
Director, Fraud Management
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead or support fraud governance forums, ensuring decisions, issues and actions are clearly documented and followed through.
Added 21 mins ago
Energy Management Specialist
City of Mississauga
Mississauga, ON
Test, analyze and maintain software programs and applications in support of achieving business requirements.
Added 21 mins ago
FR
RV Orientation & Delivery Specialist
Fraserway RV
Prince George, BC
- Full-time
We’re looking for a professional, hands-on, people-focused RV Delivery & Customer Experience Specialist to join our team. This role is ideal for someone who enjoys teaching, working with…
Added 21 mins ago
RB
Client Advisor
Royal Bank of Canada
Northern Bruce Peninsula, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 21 mins ago
RB
Senior Manager, Application Development and Integration
Royal Bank of Canada
Toronto, ON
- Full-time
Lead a team of development and application specialist resources; including FTEs, and contractors.
Added 36 mins ago
OC
Quality Management System Specialist - Contract
Olympus Corporation
Richmond Hill, ON
- Contract
Support regulatory inspections, customer audits, internal audits and inspection readiness activities.
Added 36 mins ago
TH
Sp°cialiste, R°mun°ration - CA
The Home Depot Canada
Toronto, ON
- Full-time
Working closely with Compensation team members, HR partners, Finance, and business stakeholders, the Specialist helps ensure compensation programs are administered accurately, consistently,…
Added 51 mins ago
DG
Portfolio Specialist, Operations, 12-Month Contract
DLL Group
Burlington, ON
- Full-time
…ensure the accurate completion of documentation while meeting customer expected turnaround-timing…
Added 51 mins ago
CR
Parts & Sales Support Specialist - Refrigeration & HVAC
CIMCO Refrigeration
Moncton, NB
- Full-time
CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This position can be based out of either our Dartmouth, Nova…
Added 1 hour ago
B
DCS Specialist(Canadian Sponsorship Provided)
BoldMAC
MB · Manitoba, Canada
- Full-time
Support production/Console operators with their DCS and PLC needs
Added 1 hour ago
KL
Resolution Specialist
KSI Law
Markham, ON
- Full-time
The Resolutions Specialist handles inbound and outbound collection activity on lower-value accounts (over $750) across all provinces. This role is ideal for individuals with strong verbal…
Added 1 hour ago
DF
Sales Specialist
DK Flooring Expert
Brampton, ON
- Full-time
Role Description The Sales Specialist is a full-time, on-site role based in Vaughan, ON. This position is responsible for greeting and consulting with homeowners, understanding their needs,…
Added 1 hour ago
SL
Bilingual Senior Operations Specialist
Sun Life Québec
Montreal, QC
- Full-time
The Senior People Operations Specialist is responsible for delivering expert-level HR support within HR Shared Services, handling complex inquiries and providing high-quality service across…
Added 1 hour ago
CO
Communications & Strategic Promotions Specialist
City of Surrey
Surrey, BC
- $96,214 to $113,193 CAD / year
- Full-time
The Communications and Engagement Division is seeking a Communications & Strategic Promotions Specialist to support corporate communications, strategic promotion, and stakeholder relations.…
Added 1 hour ago
C
Senior Specialist, Tax Reporting Operations & Regulatory Initiatives
CIBC
Toronto, ON
- Full-time
As a Senior Specialist, Tax Reporting Operations & Regulatory Initiatives, you will be responsible for ensuring that Tax Reporting delivers quality reporting to both the CRA and clients…
Added 1 hour ago
C
IT Architecture Specialist
CAE
Ottawa, ON · Montreal, QC · Mirabel, QC · Halifax, NS
- Full-time
Support the implementation of monitoring, resilience, and disaster recovery strategies.
Added 1 hour ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
BB
Retail Associate (Part Time)
Best Buy Canada
Kamloops, BC
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
B
SPECIALIST, INFRASTRUCTURE DELIVERY
BDC
Montreal, QC
- Full-time
…optimizations. Including initial and recurring costs to operate, support, and monitor the initiative, as well as any required support…
Added 1 hour ago
Retail Specialist Queen And Spadina
Freedom Mobile
Toronto, ON
…with others, we have a great opportunity as a Part-time Retail Specialist at our Queen And Spadina location. A successful Retail Specialist turns the store visitor into a committed Freedom…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Oct 30, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Sep 30, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Provide onsite and remote technical support for users and maintain corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, and security systems. Resolve service requests, support deployments and upgrades, maintain inventory and documentation, and assist with infrastructure improvements.

Requirements

Candidates need a relevant college diploma or university degree, or a combination of relevant education and approximately three or more years of IT experience, along with hands-on support experience and knowledge of Windows, Active Directory, networking, and hardware and software troubleshooting. A valid Ontario Class G or Quebec-equivalent driver’s licence and a recent driver’s abstract are required, as is eligibility for background screening and security clearance.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware Troubleshooting
Software Troubleshooting
Server Support
Network Infrastructure
Ticketing Systems
VPN
IT Security
Technical Documentation
Customer Service
Infrastructure Troubleshooting
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
Operating System Patches
Hardware and Software Inventory
Infrastructure Upgrades
Driver’s Licence
Security Clearance

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