Jobs in Canada

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Added 9 mins ago
Used Vehicle Acquisitions Specialist - Calgary, AB
AutoCanada Inc.
Calgary, AB
Full-time
The Vehicle Acquisition Specialist will interact with potential sellers and buyers over the phone, online and in-person as we look to purchase quality, pre-owned vehicles each month from…
Added 9 mins ago
Mass Spectrometry Specialist
Rapid Novor Inc
Kitchener, ON
$50,000 to $65,000 CAD / year
Full-time
We are seeking a skilled Mass Spectrometry Specialist to join our innovative team. This hands-on role requires knowledge of LC-MS techniques and operations to support our cutting-edge…
Added 9 mins ago
Commercial Credit Advisor, Agriculture
RBC
Guelph, ON · Calgary, AB
Full-time
Experience as a Relationship Manager and/or Financing Specialist
Added 9 mins ago
Client Advisor Intern – Mandarin/Cantonese
RBC
Ottawa, ON
Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
Client Advisor
RBC
Smooth Rock Falls, ON
Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
Client Advisor
RBC
Kerrobert, SK
Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
Home Equity Referral Specialist
RBC
Toronto, ON · Mississauga, ON
Full-time
Added 9 mins ago
Banking Advisor Intern - Squamish Branch
RBC
Squamish, BC
Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
Mortgage Specialist
RBC
Calgary, AB
Full-time
Added 9 mins ago
Banking Advisor
RBC
Moose Jaw, SK
Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
Portfolio Management Application Support Specialist (PMASS)
RBC
Toronto, ON
Full-time
The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting…
Added 9 mins ago
Client Account Platform Support Specialist (CAPSS)
RBC
Toronto, ON
Full-time
Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software…
Added 23 mins ago
Automotive Parts Specialist
NAPA Canada
Sarnia, ON
Full-time
Added 23 mins ago
Part-Time Field Robotics Specialist
AUTOPILOT
Field, BC
Part-time · Contract
Autopilot is hiring a Part-Time Field Robotics Specialist (Contract) to support deployments and customer success for our growing automation ecosystem across the country. This is a hands-on,…
Added 23 mins ago
Document Management Specialist
KTek Resourcing
Canada
Contract
Added 23 mins ago
Contract Logistics Customer Service Specialist
Kuehne+Nagel
Winnipeg, MB
Full-time
Added 23 mins ago
Advanced Applications Blow Molding Specialist
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Bolton, ON
Full-time
Title: Advanced Applications Blow Molding Specialist
Added 23 mins ago
Industrial Software Validation|
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Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 23 mins ago
ERP Business Analyst
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Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 23 mins ago
Sales Specialist
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Role Description This full-time, on-site Sales Specialist role is based in Aurora, ON. The Sales Specialist is responsible for engaging with customers in-store, identifying their mobility…
Added 23 mins ago
Project Logistics Customer Excellence Specialist
Kuehne+Nagel
Mississauga, ON
Full-time
…is looking for a new Project Logistics Customer Excellence Specialist to join our Project Logistics…
Added 23 mins ago
Therapeutic Recreation Specialist, Veterans Care Program
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London, ON
Full-time
Certified Therapeutic Recreation Specialist (CTRS)
Added 24 mins ago
Inside Ag Sales Representative
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Full-time
Provides timely service, agronomic information and advice to current and potential customers. Arranges for access to specialist where necessary to bring mutual benefit to the customer and…
Added 24 mins ago
Detail Specialist
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Added 24 mins ago
Senior Specialist, Experiential Learning Innovation
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Ottawa, ON · Desmarais Hall
Full-time

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Job type: Contract
Apply by: Oct 30, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Provide onsite and remote technical support for users and maintain corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, and security systems. Resolve service requests, support deployments and upgrades, maintain inventory and documentation, and assist with infrastructure improvements.

Requirements

Candidates need a relevant college diploma or university degree, or a combination of relevant education and approximately three or more years of IT experience, along with hands-on support experience and knowledge of Windows, Active Directory, networking, and hardware and software troubleshooting. A valid Ontario Class G or Quebec-equivalent driver’s licence and a recent driver’s abstract are required, as is eligibility for background screening and security clearance.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware Troubleshooting
Software Troubleshooting
Server Support
Network Infrastructure
Ticketing Systems
VPN
IT Security
Technical Documentation
Customer Service
Infrastructure Troubleshooting
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
Operating System Patches
Hardware and Software Inventory
Infrastructure Upgrades
Driver’s Licence
Security Clearance

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